Hotel Servigroup Diplomatic

Photo gallery for Hotel Servigroup Diplomatic

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, free WiFi, bed sheets

Overview of Hotel Servigroup Diplomatic

UNESCO Sustainable Travel Pledge

Hotel Servigroup Diplomatic

4.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Calle Gerona 9-11, Benidorm, Alicante, 03503

Explore the area

  • Popular LocationAvenida Martinez Alejos8 min walk
  • Popular LocationMalpas Beach13 min walk
  • Popular LocationPoniente Beach13 min walk
  • AirportAlicante (ALC-Alicante Intl.)38 min drive

Choose dates to view prices

About this area

Benidorm

Hotel Servigroup Diplomatic is located in Benidorm Centro, a neighbourhood in Benidorm, and is in the entertainment district and near the beach. Balcony of the Mediterranean and Placa del Castell are local landmarks, and some of the area's attractions include Aqualandia and Mundomar. Aqua Natura and Magic Natura are also worth visiting.

What's nearby

  • Avenida Martinez Alejos - 8 min walk
  • Benidorm City Hall - 8 min walk
  • Malpas Beach - 13 min walk
  • Poniente Beach - 13 min walk
  • Llevant Beach - 19 min walk

Getting around

  • Benidorm Tram Station - 11 min drive
  • La Vila Joiosa Tram Station - 13 min drive
  • Alicante (ALC-Alicante Intl.) - 38 min drive

Restaurants

  • El Bodegón - 2 min walk
  • Coliseo - 2 min walk
  • Ristorante Topo Gigio - 2 min walk
  • The Pizza Factory - 2 min walk
  • Xoxo - 3 min walk

About this property

Hotel Servigroup Diplomatic

Adults-only Benidorm hotel in Benidorm Centro with fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a sauna and a spa tub are on-site.
Hotel Servigroup Diplomatic offers 252 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the health club, fitness facility or hot tub.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Dutch, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Sauna
  • Spa services
  • Hot tub
  • Steam room

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (540 square feet)
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV

Outdoor space

  • Balcony

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: EUR 10 per day
  • Facilities fee: EUR 6 per person and includes use of: sauna; spa tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
On-site parties or group events are strictly prohibited
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 16 years old are not allowed in the health club, fitness facility or hot tub

Property is also known as

Hotel Servigroup Diplomatic
Hotel Servigroup Diplomatic Benidorm
Servigroup Diplomatic
Servigroup Diplomatic Benidorm
Hotel Diplomatic Benidorm
Servigroup Diplomatic Hotel Benidorm
Servigroup Diplomatic Benidorm
Hotel Servigroup Diplomatic Hotel
Hotel Servigroup Diplomatic Benidorm
Hotel Servigroup Diplomatic Hotel Benidorm

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 36 out of 72 reviews
5 - Excellent 50%
Rating 4 - Good. 27 out of 72 reviews
4 - Good 38%
Rating 3 - Okay. 5 out of 72 reviews
3 - Okay 7%
Rating 2 - Poor. 2 out of 72 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 72 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.2/5

Staff & service

5.0/5

Amenities

4.3/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

Liked: Property conditions & facilities, room comfort
Fabulous stay
Everything about our stay was excellent the hotel, staff, cleanliness etc also was my husbands birthday and they had left a bottle of cava in the room which was a lovely touch
Stayed 4 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Due to the present situation (Covid) there were only around 10 people staying in the Hotel, but we were very impressed with the service we had and the care taken for our safety. The room was perfect with everything we could wish for and the food was very plentiful - all served at our table due to the restrictions
Stayed 1 night in Feb 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and all the staff friendly and helpful
Stayed 7 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

5/5 Excellent

Stayed 4 nights in Nov 2019

3/5 Okay

Stayed 2 nights in Dec 2018

4/5 Good

Liked: Cleanliness
Disliked: Property conditions & facilities
Good Hotel but staff not so friendly. Food was great. Convenient to beach.
Stayed 4 nights in Nov 2018

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good quality accommodation, great location. Attitude of restaurant staff was truly appalling
Stayed 3 nights in Nov 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, staff & facilities
Loved staying here and would return for another stay.