Check in was very efficient. We booked through Hotels.com and had made our booking as pay at the hotel. We had been fed up over the last 18 months of sometimes having to wait ages on refunds for cancelled trips. We tried in Broken Spanish the first few days to get the hotel to take the payment. Then realised that they wanted paying at the end of the trip. The hotel provided an in room safe at €10 per week with a €10 deposit which is returned on the return of the key. The reception Staff were accommodating and friendly with all and any enquiries during our stay.
Over all we had a fantastic 2 weeks as guests of Estudios RH Sol and would certainly use them again for any return visit to the Old Town of Benidorm. Located less that 100 meters from Tapas Alley, and some of the most popular Bars in the Old town, 50 meters from Gin and Tonic Street and 100 meters from Walking Street, the location is almost impossible to beat.
The staff were a credit to the RH Hotels group a company whose Hotels we had not stayed in before, I believe we mall make a point of look at other hotels in the group as well. Now we have had such a good experience.
Be aware these old Buildings in the Old Town sometimes don’t always have lifts and you will find a very welcoming home from home and base for your holiday