8/10 Good
Gavin B.
26 Jul 2025
Liked: Cleanliness, check-in, communication, location
We were informed late on the night before we were due to fly about an issue with the water supply at this apartment, which meant it was not available. Our hosts advised that they had “taken the initiative” to move us to alternative accommodation, another apartment of theirs at an apartment block right beside where we had originally booked to stay. When we arrived the apartment at Europark 74 was undergoing electrical works in the corridors with the suspended ceiling tiles removed and electrical cables visible. There was also plasterwork missing from the walls. Whilst this was no fault of our hosts, none of these works going on were made clear to us prior to our arrival and my wife was advised to “close her eyes” on the exterior corridor by the host when we arrived to check in. The apartment itself was very clean, although during our stay we did find cockroaches and beetles likely as a result of the on-going works. We also experienced a water leak from a tap having been left on from the apartment on the floor directly above. My wife and daughter were greeted by water in the corridor outside the apartment, and the leak also penetrated the bathroom, through the lights and the smoke alarm and down the door frames. Advertised to include sun loungers, but these were found to be dated and in need of an upgrade. Location was excellent, being close to all bars and restaurants in the area. We would not rebook based on our accommodation experience as first time visitors.
Gavin B.
Stayed 14 nights in Jul 2025