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Breakfast is limited and room is cramped, but the dinner food and room service is excellent. Beds are very firm. Great staff and very helpful service with my lack of Portuguese. Will stay again.
Staff went out of their way to be professional and efficient. Check in was fast, questions we asked answered thoroughly, and car parking, though not linked to hotel is right next door a few steps away. Rooms comfy and clean appreciated amenities and hair dryer.
The staff were very helpful answering our questions, recommending vegetarian restaurant options, and responding to requests. They were always cheerful, friendly and personable. I will definitely stay at the Promenade when i next travel to BH !
This hotel is in one of the best locations in Belo Horizonte, close to the main places of the city. The hotel staff was very nice and attentive, breakfast is great and the restaurant's food delicious. The room was spacious and very clean, great channel selection on tv and the bathroom very spacious ...
The hotel close to the Mall, movies center 10 min , the transport public walking distance , taxis , the pool an all the staff they are very good.
Several front desk staff speak Emglish. Very friendly and hepfull. A bit noisy in am, but comfortable wi great location in Pamphula.
The staff and hotel itself earn a 10! But arriving was difficult and the food options not so good. The address of the hotel and the hotel itself do not appear on GPS. Also there is no indicating the entrance and the entrance is off of a small road used by other companies. Most of what is listed on ...
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