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"I cannot say enough positive things about this hotel. At check-in, I was thoughtfully greeted and allowed to retreat to my room well over 3 hours early. Reception encouraged me to get some rest when I mentioned I was quite tired, and that they’d be happy to give me a tour once rested if this was my preference. This considerate gesture was just one of MANY positive experiences with this lovely staff. From an interior design standpoint, I found the hotel well curated with special details like beautiful dinnerware from Costa Nova and materials that reflected the natural environment. Everything felt quite serene. Even the thought to plant rosemary in the gardens added a special touch; When out by the pool in the afternoon sun it smelled only of herbs and the effect was just so unique given the wine and the vineyards that surround the hotel. The food, too, was excellent. From Caesar salads with quail eggs, as an example, everything had just a little something extra. The breakfast buffet also had expansive offerings including local, hand-made pastries. And with respect to the facilities, I wanted for nothing and enjoyed the spa and pool very much, including the fact that the spa had “children free” hours for those of us looking for those relaxing quiet hours. I can’t wait to return with friends. There was so much more to do and see and my short weekend trip was not nearly sufficient. Further, it was so easy to get to! Obrigada!"

"Junior and Rachel and the rest of the staff were amazing, so kind and attentive. Truly a 5 star hotel and spa"

"Fabulous hotel - almost Belmond but not quite. Rooms are excellent (must comfortable beds with down pillows). Breakfast is superb. Pool service a bit sporadic but overall the staff were wonderful. "

"We were upgraded to a corner room with an oversized balcony looking out over the pool to the river. Spacious room, quiet, plenty of shelf and drawer space. The staff were amazing, Portuguese-friendly. Breakfast was very nice, with lots of hot and cold options including an omelet station. Location was very walkable to the Old Town, and also to the opposite side of the river and the Santa Clara monastery, plus walkways on both sides of the river."

"Everything was wonderful ! Love the amount of pools and jacuzzi they have on first and second floor. The view from the room was amazing ! Few things need to be mentioned for all travelers : #1. They don’t have a bus or taxi service so if you need a ride need to call taxi ! #2. Mondays restaurant is closed so you only able to have sandwich ( nothing too fancy) and you can get drinks at bar ( huge plus). #3. If you reserve a room you get access to the spa , however , they charge 5 euros for hair cover to get into the water and keep an eye on your towel ; if you don’t bring the spa towel you will get charged for 30 euros at check out!! Someone stole mine so I didn’t know there’s a charge , therefore , just fyi . Finally, you can get breakfast in bed delivered ( no extra charge ) . Overall , worth money and worth time spent . 1out 5 I would give 4.5 star because few things mentioned. "

"Perfect "