Get an overview of this hotel4-star family-friendly hotel near Santa Cruz Church



This family-friendly hotel is located in the city center, within 1 mi (2 km) of Jardim da Manga, Santa Cruz Church, and Velha Cathedral. Portugal dos Pequenitos is 1.3 mi (2 km) away.

Hotel Features

This smoke-free hotel features a full-service spa, a restaurant, and an outdoor pool. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and self parking.

Room Amenities

All 122 rooms offer WiFi, minibars, and TVs with satellite channels. Room service and safes are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Hotel Dona Inês features a full-service spa and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Event facilities include a conference center, conference space, and meeting rooms. This family-friendly hotel also offers a terrace, multilingual staff, and laundry facilities. For a surcharge, the property provides a roundtrip airport shuttle (available on request), a theme park shuttle, and an area shuttle. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Dona Inês is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 122 
  • Number of floors - 7 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Full-service spa 
  • Theme park shuttle (surcharge) 
  • Turkish bath/Hammam 
  • Billiards or pool table 
  • Free WiFi 
  • Computer station 
  • Outdoor pool 
  • Tennis on site 
  • Laundry facilities 
  • Meeting rooms 
  • Multilingual staff 
  • Parking (limited spaces) 
  • RV, bus, truck parking 
  • Terrace 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Train station pickup (surcharge) 
  • Free parking nearby 
  • Self parking (surcharge) 
  • Number of meeting rooms - 8 
  • Area shuttle (surcharge) 
  • Conference center 
  • Smoke-free property 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Wireless internet access (1 EUR per 15 minutes surcharge)

Available in some public areas: Free WiFi


Self parking (surcharge), RV, bus, truck parking, Parking (limited spaces), Free parking nearby

Room Amenities

  • Air conditioning 
  • Minibar 
  • Private bathroom 
  • Television 
  • Rollaway/extra beds available 
  • Satellite TV service 
  • WiFi (surcharge) 
  • In-room safe 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge.

Colo da Garca - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Principe Real - This bar serves light fare only.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, OM-SANGHA. Services include body scrubs and body treatments. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a steam room, and Turkish bath/hammam.

Children under 16 years old are not allowed in the spa without adult supervision.

  • Steam room in spa 
  • Sauna in spa 
  • Hot springs/mineral springs in spa 
  • Body scrubs 
  • Mud bath in spa 
  • Body treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18

Check-in time ends at midnight


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 7.50 per person (approximately)
  • Fee for in-room wireless Internet: EUR 1 (for 15 minutes, rates may vary)
  • A late check-out fee will be charged
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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