Search Hotels Near Beijing Heaven Poll, Beijing

"Hotel needs some refurbishment . Old hotel but location is good"

"First time staying at the hotel. We had two rooms with 5 family members. We all loved our staying- food, service and pool were all wonderful. We’ll definitely go back in the future! "

"I really like the gym. It is big for a hotel and it is well-equipped which is great! The staff were helpful at the concierge! "

"Use Apple Maps or AMaps! NOT Google! The food and staff make up for the horrible directions to find the place. I walked over two different “blocks” at 0100 only to find I was on the wrong side of the hu tong. So first step is find Fangjia Hu Tong. Even if you end up walking the whole street you will find the hotel. I used landmarks after DiDi ride. 7-11 on one side the Fangjia Hu Tong and the Entrance line to Lama Temple on the opposite end of the Hu Tong. The staff and food were excellent. They always had a place for me in the small eat area. The food was never the same. The staff use translate apps to communicate any type of tour advice and suggestions. Everyone was so helpful. I never had a problem after finding the location. It’s great place Google Maps just needs to do better. "

"Great in all areas, as expected "

"Really close to airport- free shuttle bus, nice front staff and clean room "

"Hotel offers a free airport shuttle, but you have to call to the hotel from the airport to be picked up. I did not realize that and had to take a taxi. But shuttle leaves once an hour from the hotel to both terminals of the Capital airport. Overall, a nice place to spend a night during lay-over."

"Nice hotel. Very spacious room. Breakfast was great with a lot of varieties. Only negative it was not cool enough in the room. Thermostat set at 23-25 Celsius. "

"How in the world is this a 5-star hotel?!! The room (city view king bed) was not bad. However, everything was a bit of a challenge to figure out-for starters, the doors do not even have handles. I thought my key card did not work but as it turned out, I didn't push the door hard enough to open it. Just give me a door handle already. Also, above all else, the breakfast was a HUGE disappointment. The selection was PATHETIC. There was not a single hot dish with protein/meat in it. Steamed items were lukewarm at best. None of the dim sum/bao type stuff tasted like they had any meat in them, or any flavor. If you're used to a high protein low carbs diet, then you're SOL. Service was almost non-existent. You could have a stack of dirty plates on your table and nobody would come around to clean them up. The gym was small but adequate with free weights, but it was not open 24/7. The best things about this hotel was the large bathroom, the filtered drinking water, the towel warming rack, and ice available at breakfast buffet (you'd be surprised that it's almost impossible to get ice in China). The worse things are the breakfast buffet and service, the inflexible room light control design, and the lackluster ambience for a 5-star hotel. Comparing to the Pudong Shangri-la we stayed at in Shanghai, this place is barely 3.5 stars in every aspect. I chose this one because of the location (near my relatives) and the raving reviews of the breakfast buffet but I am extremely disappointed."