"I had a reservation for 3 night. The rating for staff should be 2 1/2. The elevator was broken the whole time so I had to stay on the first floor. I don't like that. About 2 hours after being in the room, someone with a key to the room opened the door. If I had not had the flap bar across the door he would have been able to walk in. When I screamed he quickly closed the door. I tried to call the front desk. The landline in the room did not work. It was hard to find the number to the hotel. When I found it, I called the front desk. I let the phone ring 30 times and no one at the front desk answered. I called 911. The Beaufort police responded and told me that the person at the front desk told them that the person was checking to see if the room was empty. When the police left I called the front desk and the man answered. He told me what the police told me. I told him. They could have called my cell number becasue they have it or the person should have knocked. What bothered me also is that not attempt was made by the front desk to check on me. I have never called 911 while staying at a hotel. To add insult to injury, my rool was next to the side door that leads to the parking lot as well as next to the staircase that people were having to use because the elevator did not work. All day and night I could hear the side door closing and if staircase door was opened so wide that it hit the wall behind it I would get a loud gong like sound in the room. "