beach near Soma Bay

You are doing a great job there! Among the many things that set the hotel apart, the staff are definitely at the top of the list. Their hospitality and attention to detail are a big part of what will make us want to come back again and again.

The room was beautiful, well kept as well as the pool. the beach was lovely as well as the communal pools and areas. i felt as though the all inclusive was mainly limited to 3meals a day and drinks whereas snacks were really lacking. What ruined my experience at this hotel was the staff. I was constantly harassed by the male staff particularly one. i didn’t even feel safe raising the issue with anyone as every single one had been inappropriate with me at that point and it seemed very normalised. It got to the point where i would rather stay in my room and not even go to meals as if was extremely distressing. One particular staff member would even continuously come to my room after finding out which room i was staying in, at late hours of the night banging and knocking on my door, after opening it once and feeling extremely uncomfortable and asking him to leave which he did not want to, i didnt open the door again. its really unfortunate as the resort is lovely but the staff really ruined it for me. i was left feeling unsafe, anxious and on edge from day 2 of an 8 day stay. i wouldn’t recommend this hotel at all for females.