beach near Serra de Água

Staff very friendly and helpful, lots of staff cleaning

Would absolutely stay here again. The staff took extra care with keeping the property clean, literally nothing was dirty. The staff were Ann very polite and super attentive. They all spoke a level of English (which was good for us seeing as we don’t speak Portuguese). The room was incredible, we splashed out a bit and got a junior suite with an ocean view and it was INCREDIBLE. The amenities were great - we tried to make use of all that we could considering our short stay. Definitely book again.

This hotel would be great if it wasn’t for a couple of things. The pools close early. Sun goes down at 9pm, but all amenities are closed at 6pm. When you are done exploring for the day, the amenities are closed when you want to use them most. The room needs renovation. The pillows were terrible and the bed is stiff as a board. Parking is a nightmare. They advertise that they have parking, but it was sold out all 5 nights. The only other viable option is at the casino. It’s right next door and the same price nightly, but there are no in and out privileges. This leaves you having to plan your day around only leaving once, which limits your ability to leave multiple times a day. Don’t advertise that you have parking if it is always full. Other than that, great hotel. Beautiful views. And beautiful pools when they are open.