Bay Street

A+++

This was our second stay here. The first visit left a favorable impression, in part due to exceptionally helpful and friendly breakfast staff. This second visit, however, was disappointing. The elevator was inoperable, so we were moved to a first-floor room. The room was reasonably clean but had a slight odor and the bathroom sink had what looked like mold along the edge of the counter. The freezer in the mini fridge was severely frosted over. The room door would not always automatically lock upon exiting. We asked staff about this and were told they were having problems with some of the locks. One morning a hot breakfast was not available, apparently due to incompetent staff from the previous day. The staff accommodated our request for extra hand towels. It is a convenient location, but we might consider other options on our next visit to Charleston.