Batticaloa Holidays from £948

The staff was very helpful and friendly.

This hotel is extremely well managed with excellent service from the staff. I was amazed at how cheap the hotel was to stay there. The rooms have spectacular sea views and are roomy and well appointed.

The Fortress is a simply magnificent Resort. This beach front Resort has all the facilities you can ever want for a relaxing and truly enjoyable experience. (pools, spa, gym, great restaurants and Bar, delicious and an array of foods just to name a few.) The staff are amazing, very hospitable and always welcoming and friendly. We travelled from Australia and stayed two nights in the Ocean room which was very spacious and clean with all the facilities you need. We had our Wedding Ceremony at the Fortress and there is simply no words to describe the wonderful experience we had. Every aspect of our wedding ceremony was professionally and meticulously arranged by the staff at the Fortress. From organising the necessary marriage documents to the floral arrangements, wedding bouquets and bower, decorations, cake, celebrant, music, photography, special celebratory dinner, and the list goes on., we couldn’t have been happier with all of these things and the very best service we received at the Fortress. A special mention to our wedding coordinator ‘GAYANI’ who went above and beyond to make sure that our wedding ceremony was successful and memorable. Her attention to detail and dedication to make sure we were happy with all the arrangements is something we will always remember and be grateful for. From the time we arrived until we checked out the service was exceptional. All the staff never fail to smile and greet us. The food was delicious & the atmosphere was refreshing.

Helpful, friendly staff. Restaurant is good. Will definitely return 😊

The photos of this property LOOK okay but in real life, this place is sort of falling apart. You can’t swim in the beach as the water is too dangerous and choppy. The room we stayed in did not have a balcony door that sealed properly, so we had to switch rooms. The eating/ lounge area was very bare bones. For me, the stay would have been all right, had they not used photos likely from when this hotel first opened, when it was in tip top condition. We had a hot tub that we didn’t even feel like using, being the sealant looked cracked and gross and it just didn’t appear as clean as it did in the photos the hotel has shared with Expedia. We would never ever stay here again.