Ratings based on 1,475 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Very conveniently located in the heart of the city

Posted 23-Apr-2017
Pros: Proximity to the sites.
Cons: Price of the room!
The hotel is walking distance to all the important sites in the city. Very friendly staff. Parking lot is adjacent to the hotel and there is a discounted rate for hotel guests! Room was a bit pricy but it was Easter period.
3 out of 5
Recommended
for Everyone
by A verified traveller from Mexico

Best feature, location

Posted 20-Apr-2017
Great location, good size rooms, very good breakfast at fair price. Room cleanliness not the best. Would come back but wouldn't be my first option. There is a laundromat near (10 min walk up hill) that, for us was a relief since we were in Bath for the Easter weekend and the hotel didn't have the laundry cleaning service because of the holiday . Unfortunately I didn't get the name of the girl from the reception that helped us, and didn't see her again, but we are really grateful
2 out of 5
by A verified traveller from OC, Ca

Great Location to City Center, not Hilton Standard

Posted 18-Apr-2017
Pros: Location is awesome, with some fine-turning can make this a welcoming hotel for guests.
Great Location, staff interaction not up to par. Parking is a problem as hotel does not provide clear directions to park the care near the hotel. No facility to unload at the hotel as unclear signs posted as not not park anywhere at the entrance.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the city

Posted 14-Apr-2017
Very nice hotel I like it every things.I seen the buffet break fast very very good we didn't ate cost we were fasting for easter but our children was ate very well they like it in joyed every things so hope fully next time we will get it and thanks a lot
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location for hotel and easy cheap parking

Posted 10-Apr-2017
Pros: spacious and nice bathroom - location is brilliant
Cons: The extra's like the towel and bedding for our 3rd person in the room.
Location: 5 mins to Victoria park, the Spa, cathedral and shops. Parking under hotel really useful and good rate of £17.50 for the weekend.
Nice room and staff. We had an extra sofa-bed, but it wasn't laid out - we had to ask for the bedding. Also didn't have a third towel of tea cup. We stated there would be 3 adults from booking so a bit disappointed at this. The window in my friend's room 225 came off the wall when she tried to open it - very dangerous! We told hotel staff as we left because she managed to rest it back on and it was too late at night to do anything.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Apr-2017
Very good service. Comfortable room. Good location.
2 out of 5
Recommended
for Everyone
by A verified traveller from Dorset

Small and noisy

Posted 03-Apr-2017
The room and bathroom were both tiny and tired. Our room overlooked a popular nightspot that was noisy well into the small hours and then staff were up and about early in the morning so not a lot of sleep. Saying that, location wise, spot on for Bath centre, that's what you're paying for!
5 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Near the town centre but quiet

Posted 25-Mar-2017
Pros: Quiet, great staff, clean and spacious.
Cons: Perhaps a complimentary shuttle could be provided for hotel guests as the walk from the train station can be tiring for those with walking issues.
Location: Next to the Avon River. Visit the Bath Abbey, Royal Crescent, Thermae bath Spa.
The hotel is well situated along the river but close enough to the town centre. It is in a quiet place and allows for good rest.
4 out of 5
Recommended
for Everyone
by A verified traveller from toronto, canada

Nice hotel centrally located

Posted 17-Mar-2017
Pros: The location.
Cons: Restaurant menu and updating the hallways and rooms.
Location: Location is great, near most everything- the baths, the spa, train station, the abbey, shopping, river.
Nice hotel right on the river, located in the centre of Bath, close to the train station and many attractions including shopping district.
4 out of 5
Recommended
for Everyone
by A verified traveller from B

Excellent central location

Posted 26-Feb-2017
Had a thoroughly nice stay in the centre of Bath with our 2 boys. The hotel was great and the large room (2 double beds and 1 put up double) suited our family. The room was clean and breakfast was super. We had a lovely river view too. Would definitely book again.