Ratings based on 1,458 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from B

Excellent central location

Posted 26-Feb-2017
Had a thoroughly nice stay in the centre of Bath with our 2 boys. The hotel was great and the large room (2 double beds and 1 put up double) suited our family. The room was clean and breakfast was super. We had a lovely river view too. Would definitely book again.
5out of 5
Recommended
for Everyone
by A verified traveller

Central to everything. Wonderful hotel

Posted 23-Feb-2017
Wonderful staff that help you. We started for two nights and it was spectacular. Parked underneath the hotel and paid £17.50 for the whole time. Breakfast was good. Would.love to stay again
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Feb-2017
excellent position and food. Staff very attentive. small rooms but clean and maybe dated
2out of 5
by A verified traveller

Posted 27-Jan-2017
Pros: The breakfast was ok
Cons: The room and a free car park
Location: The spa
Not a very clean room, the cost of the car park was exstorshanet. I have stayed here a couple of times in the past and the rooms were fine, however they clearly need up-dating, not really worth the cost at all. Wouldn't go back. The car park should be free for quests, not charge £17 a day Very disappointed
4out of 5
Recommended
for Everyone
by A verified traveller from C

GOOd location

Posted 20-Jan-2017
Despite a lot of poor reviews we found this to be a very comfortable hotel. There was a little road noise in the evening but not enough to keep you awake. Parking was available under the hotel and was cheaper than we expected.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel but a bit noisy

Posted 15-Jan-2017
Nice hotel but room next to elevators was a bit noisy
4out of 5
Recommended
for Everyone
by A verified traveller from London

Winter wedding

Posted 09-Jan-2017
Pros: Central location.
Cons: Alter the exterior design of the building to compliment the surrounding area.
Location: Historical Bath City. Too much to descibe
It was unfortunate that when Hilton designed the building with the architects they didnt compliment the design of the building with the rest of historical Bath in mind. Brutalist in design, excellent location for all central tourist locations. Freindly staff, clean rooms and great food, ideal for visiting tourists. Certainly recommend booking in advance if possible. Walcot street and surrounding area great for bimbling and browsing around. Plenty of shops and historical locations all within this Central area, within easy walking to all shops, cafes, restaurants. Staff where freindly, plenty of advice for visiting the locations with the map. Parking was easy, underneath the hotel. Hotel has a deal with the company so you pay a limited parking fee as long as you leave the car there for your duration. We had a great time as the wedding was in the Guildhall, Venue wa sin the restaurant the other way. We where in the middle. Easy to wander home.
4out of 5
Recommended
for Everyone
by A verified traveller from Bath

Excellent stay

Posted 19-Dec-2016
Lovely staff, rooms both very clean, location was wonderful ! Easy to come and go. The breakfast buffet was wonderful, quality of the food was excellent. Overall a great stay
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Dec-2016
Great location- nice hotel - friendly helpful staff.
4out of 5
Recommended
for Everyone
by A verified traveller

Tutto sommato gradevole

Posted 16-Dec-2016
Cons: La pulizia
Sono stato solo una notte e nell'insieme devo dire di essere soddisfatto. La prima colazione è stata soddisfacente ed il personale dell'hotel ha soddisfatto tutte le nostre richieste con professionalità. Purtroppo devo sottolineare la scarsa pulizia della camera, nello specifico il bagno riportava evidenti segni degli ospiti precedenti, inoltre un po tutta la struttura mostra i segni del tempo.