Ratings based on 1,596 Verified Reviews

3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient Hotel

Posted 16-Apr-2018
This hotel is acceptable, especially because of its location. Staff is great, especially Angelika. Hotel is worn, room small, and check in much too long.
2 out of 5
by A verified traveller from cardiff

No sleep at Hilton City, Bath!!!

Posted 14-Apr-2018
The bed in our room was so noisy that none of us (3 ladies) could sleep. We complained to reception and were told that they were in the process of updating all their beds. This didn’t help us. They should not be letting out these rooms if they know the beds are incredibly bad. She said “we can’t give you a refund because you booked through Expedia! “ We weren’t asking for a refund! She completely missed the point and couldn’t have cared less
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel generally good, but.....

Posted 14-Apr-2018
We enjoyed our stay, but would advise skipping breakfast. Not worth the money you can get breakfast outside cheaper and more delicious.
4 out of 5
Recommended
for Everyone
by A verified traveller

Decent

Posted 13-Apr-2018
nice hotel, close to everything, good breakfast but awful beds!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 09-Apr-2018
A little tied, with broken step risers to the main entrance and 1990’s decor, however the room was very comfortable and the staff where very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Apr-2018
Good expérience , good hotel Only one thing to review, rooms door are making a strong noise when they are closing . We can hear it
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Nice hotel close to the city

Posted 01-Apr-2018
As soon as you walk through the door you sense a calming and relaxing, friendly environment. All of the staff go above and beyond their role to help you in anyway imaginable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Mar-2018
Nice hotel. Great location and good breakfast. Staff were very professional and helpful.
2 out of 5
by A verified traveller

Bitterly freezing room. Cold nose and feet.

Posted 19-Mar-2018
Good location and handy parking. Great staff at checkin and at breakfast. Less so at checkout. Mentioned that room was freezing and extra heater in room didn't have any impact on temperature. Reception manager apologised but no further explanation offered. I stay in Bath four to five times a year. Would not stay in the Hilton again as there are similarly priced hotels with better locations and warm comfortable cosy rooms
4 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Nice hotel . Very central to everything.

Posted 27-Feb-2018
Pros: It was central
Cons: The front of the hotel was a bit grubby and primarily focused on cars rather than pedestrians.
Location: Very central to everything u want to see/ do . Lots of restaurants near by . Perfect location.
Hotel was clean, very central to everything and staff helpful and friendly.