Ratings based on 1,366 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Curitiba, Brasil

hotel agradável e bem localizado

Posted 19-Jul-2016
Pros: localização
Cons: wi-fi
Location: mencionei anteriormente. Para mim foi o ponto forte do hotel
o hotel fica numa região bem servida de transporte, comércio, mercado e restaurantes. É bastante conveniente. É possível andar por boa parte da cidade e visitar os principais pontos turísticos sem necessidade de utilizar transporte. o restaurante do hotel é muito bom e o café da manhã bem farto!
4out of 5
by A verified traveller

Well situated

Posted 13-Jul-2016
The room was fine. A little small but for a short stay just right.
5out of 5
by A verified traveller from london

The hotel location was just perfect for exploring.

Posted 02-Jun-2016
Just a couple of small niggles, our cups didn't get washed with servicing and hand towel was removed and not replaced. Bathroom sink doesn't drain very quickly either. Nothing major and we still had a great stay.
4out of 5
by A verified traveller

Posted 30-May-2016
Hotel is opposite a pub and beer garden, so if your room is at the front it could be noisy in the summer.
3out of 5
by A verified traveller from Finchley

Nice friendly hotel

Posted 13-May-2016
Pros: Very helpful staff
Cons: Free fast wi Fi everywhere in the hotel
Location: Fashion Museum is excellent
Centrally located: staff very helpful and pleasant. Rooms overlooking river are quiet. However I marked down the rating due to an irritation of no free WI Fi in bedrooms.
2out of 5
by A verified traveller from england

not happy about the price we paid for the room

Posted 02-May-2016
Pros: Staff was freindly
Cons: Price?
Location: Bath is a very nice place.
I work all over the country, and stayed in better places than this for a lot less than this,, will never stay at Hilton again.
2out of 5
by A verified traveller

Great location - poor value for money

Posted 25-Apr-2016 on Hotels
Poor service and welcome. Free wi-fi in room for 1 hour only if a HHonours member. Shower door was broken and room extremely small and noisy - could hear people above and corridor during the night and day. One positive was the location Overall not good value for money.
5out of 5
by A verified traveller from Mt. Pleasant, SC USA

Perfectly situated for exploring Bath.

Posted 23-Apr-2016
Pros: The friendly atmosphere and helpful staff; nothing was too much trouble.
Location: Roman Baths literally down the street as was the Jane Austen Centre. Shopping was also easily accessible.
We really enjoyed our stay in Bath and staying at the Hilton Bath City only added to the overall experience. Location of this hotel couldn't have been better; staff were very friendly and helpful which made our stay even more enjoyable.
5out of 5
by Ian


Posted 22-Apr-2016 on Hotels
Very nice and comfortable
4out of 5
by A verified traveller

This traveller left a rating score only Posted 20-Apr-2016 on Hotels