Ratings based on 1,346 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Finchley

Nice friendly hotel

Posted 13-May-2016
Pros: Very helpful staff
Cons: Free fast wi Fi everywhere in the hotel
Location: Fashion Museum is excellent
Centrally located: staff very helpful and pleasant. Rooms overlooking river are quiet. However I marked down the rating due to an irritation of no free WI Fi in bedrooms.
2out of 5
by A verified traveller from england

not happy about the price we paid for the room

Posted 02-May-2016
Pros: Staff was freindly
Cons: Price?
Location: Bath is a very nice place.
I work all over the country, and stayed in better places than this for a lot less than this,, will never stay at Hilton again.
5out of 5
by A verified traveller from Mt. Pleasant, SC USA

Perfectly situated for exploring Bath.

Posted 23-Apr-2016
Pros: The friendly atmosphere and helpful staff; nothing was too much trouble.
Location: Roman Baths literally down the street as was the Jane Austen Centre. Shopping was also easily accessible.
We really enjoyed our stay in Bath and staying at the Hilton Bath City only added to the overall experience. Location of this hotel couldn't have been better; staff were very friendly and helpful which made our stay even more enjoyable.
4out of 5
by A verified traveller

Posted 19-Apr-2016
Hilton är ett bra hotell centralt beläget. Passa på att besöka Fashion museum när ni besöker Bath - sevärt om modet genom tiderna!
4out of 5
by A verified traveller

Posted 17-Apr-2016
Hotel location was great. 5 mins walk to attractions such as the Roman Bath and Abbey. Shopping/Waitrose/Post office are all just down the road. If you are driving, overnight parking is 25 pounds at the Podium (right next to the hotel). Room was clean and staff was friendly.
3out of 5
by A verified traveller from Weymouth

Well located hotel for a tourist stay

Posted 11-Apr-2016
Pros: The location
Cons: The room. The cleaning management.
Location: Tons of history and a wide range of good shops.
Room average and disappointing only one chair. Cleaning not done completely. have had better at cheaper hotels equally well located. Red wine in the restaurant was a ridiculous price even by hotel standards.
4out of 5
by A verified traveller from HK

So far so good

Posted 06-Apr-2016
Pros: waitrose supermarket nearby, nice breakfast.
Cons: the housekeeping should be improved.
Location: Bath Abbey, Stonehenge by local tour.
The location is great. The hotel is old but fine. I was expecting more for a Hilton but an the end is ok.
2out of 5
by A verified traveller

Hotel good position as in centre

Posted 04-Apr-2016
Hotel was in a good location but no parking and hotel relied on the name to sell itself. Room was small and I wouldn't class the double bed a double
3out of 5
by A verified traveller from Devon

Slightly disappointed stay

Posted 19-Mar-2016
Pros: The hotel is convenient for the centre of Bath, which is within walking distance.
Cons: Little touches in the bathroom - towel rails, hooks, shelves Free Wifi at all times Soundproofing for rooms close to the lift
We booked a double room but were given a twin, but chose not to make an issue of it as it was only for one night. The room was clean and in good decorative order, but a little cramped (not helped by an enormous air-conditioning unit in the room) - in fact the door couldn't open fully as it hit one of the beds. It is a disabled room, but it would be very difficult to maneuver a wheelchair around the room. Annoyingly our room was right next to the lift, which you could hear clearly every time it went up or down. You could also very clearly hear people's conversations as they separated to go to their rooms, just outside the lift. Some sound proofing would be nice, or a set of doors between the lift lobby and the rooms. The walk-in wet room is designed for people with reduced mobility, and everything seemed to work well. One bug-bear about the bathroom was that there is no where to put anything, like a wash bag! The only possible space was the window sill that was covered with towels and not very wide. There was also no hooks anywhere to hang clothes, nor any towel rails for wet towels! All just needs a bit of thought. The reception staff were friendly and helpful, although their information about the car park next door was wrong and we ended up paying the maximum £25.
5out of 5
by A verified traveller

Hilton bath

Posted 13-Mar-2016
Very helpful staff great breakfast must say rok at the bar wonderful person keep him a very good asset