Ratings based on 1,398 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Hong Kong

Room rates not worthy with dirty kettle & cutlery

Posted 28-Sep-2016
Pros: Location very convenient and breakfast
Cons: Cleanliness, service and quietness
Location: All the famous sight-seeing spots in Bath are near around and just walking distance
The room rates are expensive but not worthy as the room is small and the room and the facilities are not clean enough. I found there is quite a lot dust on the kettle and stain inside the cups and spoons. We stayed three nights in the hotel but two mornings were noisy that seemed some big furniture thrown on the floor and it lasted about one hour at least. Though we told the reception they didnt have idea to handle it anyway. Hotel service is not equal to the room charges.
4out of 5
by A verified traveller from Hertfordshire

Lovely helpful staff in a good location.

Posted 04-Sep-2016
Pros: Entrance / reception had a nice feel. Friendly staff.
Cons: Gym , not all the equipment was working and to provide paper cups for the gym. I think a anti bacterial spray for the machines would be a good idea.
Location: Very close to town and roman baths all in walking distance. Roman baths a must . Spa great and we found a fantastic ice cream shop near the Abby.
Arrived and the staff were very helpful and friendly with high professionalism. No car park but you can park for a fee close by, I felt this was a little disappointing as it cost £25 for the one visit and I couldn't get my car out during this time. The rooms were very compact and we had a few issues with stain on bath mat, dust in some areas , splits in my daughters bed sheets and no fridge in room with the tiniest wardrobe ever. My daughter and I were staying for three nights, four days and couldn't hang our clothes up as there was a ironing board and iron stand in the wardrobe too. We did complain and the staff were excellent. Slight problem as they promised I could have a fridge but when we arrived back from a day out , no fridge and I had to ask again at reception. Breakfast excellent, one morning I asked for coffee and it turned up when I was getting my cereal but no pot so I had to ask for one. My daughter did not have a knife and fork and we had to ask again no major but not what I really expected for a quality hotel. I was given two complementary drinks but feel that was a little cop out.
4out of 5
by A verified traveller from North Carolina, USA

Close to everything

Posted 28-Aug-2016
It was my first visit to Bath. It is a very charming city. I am glad, I went. I will be back soon. The amount of wonderful restaurants was incredible! The food was delicious! The people were very friendly.
4out of 5
by A verified traveller from Cardiff

Great weekend stay

Posted 26-Aug-2016
We had a great stay at a twin room at the Bath Hilton. The hotel is right by the town so 5 minutes walk to the shops. We had a nice room. The staff were friendly. The breakfast was good. Compared to the prices of other hotels in Bath this was not bad value and we would definitely come again.
4out of 5
by A verified traveller

Great location - expected more for the price

Posted 21-Aug-2016
On the whole really good but for the price expected a little more Only negatives. No parking had to use a public one which cost £25 Ordered pancakes at breakfast after 45 mins they had still not appeared
4out of 5
by A verified traveller from dorset

Nice hotel, perfect location

Posted 20-Aug-2016
Location is central and position overlooking river is lovely. All aspects of our stay were very good especially the staff- friendly and attentive. Would recommend. Only negative was TV in our room was of poor quality!
4out of 5
by A verified traveller from S

Very convenient location

Posted 16-Aug-2016
Very good experience with the location within city and a lot of authentic restaurant. It would be better if the hotel can waive the overnight parking fee since the car park is at the basement of the hotel and visitors will presume it is on-site free parking.
4out of 5
by A verified traveller from Swansea

Great location, dated hotel

Posted 10-Aug-2016
The hotel was conveniently located at a stones throw away from all the main tourist sites in the centre of Bath. There were plenty of shops nearby, and even a Waitrose supermarket; which was great for me as I was travelling by car and needed some snacks. All the staff were very friendly and helpful, and I couldn't have asked for more! The breakfast, whilst it wasn't luxurious, was good quality and did the job with a cup of tea! The gym was small, but clean and easy to use, and the 24 hour access using the room key card was a welcomed novelty compared to many hotels where it opens late/closes early. The downsides to this hotel were the: - Soundproofing of the rooms - the bedroom doors left a lot to be desired when blocking noise from the corridor - Water pressure of the shower - hot water at a snails pace - Parking - it costs an extra £25 to park in the car park that's located under the hotel, so factor that in when noting the price of the hotel! Overall, it was great value for money and good for those wanting to explore the city; albeit slightly pricey if you have a car.
1out of 5
by A verified traveller from Southampton

Location is great but hotel is disappointing .

Posted 04-Aug-2016
Pros: Staff was very friendly .
Cons: Redecorate !!!
Hotel Location is great , your 5-10 min walk from all attractions and pubs and bars . We had a quick check in , very friendly staff . The hotel has not been re decorated in a while , is like going back to the 80's-90's . Room was small ( not an issue ) but mattress was quite hard to sleep on , had a massive bird poop on the window and bathtub was not cleaned properly . No fridge in the room and tv was disappointing as the picture quality was very poor . Breakfast was a disappointment too , food was not hot ,warm and quality was a let down , all this at a price of 16 pounds for 2 adults . I wont return to Hilton Bath .
4out of 5
by A verified traveller

Nice Hotel in good central area

Posted 01-Aug-2016
Stayed at hotel as a base to attend the Bath Race course and explore Bath. Was a good location however parking was very confusing, in the end we parked at The Podium multistorey which is underneath the hotel however is not linked to it. We booked a double room which was OK, it was clean, shower was hot and quite powerful but bed was a small double at most.