Ratings based on 1,566 Verified Reviews

4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from birmingham

Handily placed to walk around Bath

Posted 23-Jan-2018
Pros: Helpful staff
Cons: Bigger bedrooms
Location: Very well placed for all attractions
Very enjoyable long w/e.Bath a favourite city of ours.
4 out of 5
Recommended
for Everyone
by A verified traveller from devon

Lovely hotel but small room

Posted 22-Jan-2018
The hotel is ideally placed in the centre of town and has great facilities. All the staff were lovely and instantly made us feel very welcome. The room however was quite small nd you could not even open the cupboard doors fully because they hit the bed. The bed was also very creeky and the pillows weren't the most comfortable. None the less still a very nice hotel to see the city of Bath from.
4 out of 5
Recommended
for Everyone
by A verified traveller from Devon

Great location

Posted 22-Jan-2018
Only stopped over for one night, but hotel facilities were very good. Breakfast was plentiful. Good deal on City Centre parking
3 out of 5
by A verified traveller from Brighton

Only location, nothing special

Posted 20-Jan-2018
Location - perfect. Check-in, check-out - quick. Reception staff, Room Attendants - friendly. Breakfast - OK (however, pastries weren't fresh). General / daily cleanliness of the room - OK. Bedlinen, towels - good quality. The Head Housekeeper needs more attention to details. Bedroom needs deep cleaning (carpet stained, mould on window, limescale on shower fittings, spillage on bedroom wall etc.). Overall experience was OK for a night stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bristol

convenient hotel, city centre

Posted 02-Jan-2018
Pros: situation and staff
Cons: Decor in room needs a refresh and TV need replacing.
Staff great, nice hotel but a little "tired". TV not great and aircon patchy.
4 out of 5
Recommended
for Everyone
by A verified traveller from kent

Nice hotel and right in the centre of everything

Posted 02-Jan-2018
I enjoyed my stay here and I have to say it's worth paying extra for the breakfast as the selection is great and the ingredients used are good.
3 out of 5
Recommended
for Everyone
by A verified traveller from oxford

Central hotel close to all major sites in Bath

Posted 30-Dec-2017
Hotel is in a great location. Room was nice. View of river. Parking slightly painful as you have to park in public car park next door which can get very busy. £17.50 to park for one night!!!
5 out of 5
Recommended
for Families
by A verified traveller from uxbridge

excelent location

Posted 11-Dec-2017
Location: plenty to do in this lovely place
had a great time ,plenty of bars ect to have a good time
4 out of 5
Recommended
for Everyone
by A verified traveller from Calgary Canada

Right in the heart of the city.

Posted 11-Dec-2017
Cons: The duvets are only JUST big enough to cover the top of the bed. We had to ask for a second or risk hypothermia
This was a nice hotel located right in the centre of Bath, which is why to commands such a high price. Parking is next door, so we did not find it inconvenient. However, this place skirts that fine line between value/location. The lobby lounge, while nice was woefully understaffed given the Christmas season and the number of parties being hosted
5 out of 5
Recommended
for Everyone
by A verified traveller from Devon

Nice hotel close to center and Rail STation

Posted 04-Dec-2017
Pros: It’s location
Cons: Heating in room (116) Nottingham working
Location: Shopping, eating, drinking, sightseeing
Check in efficient, room well equipped. Everything necessary for a one night stay.