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"Turned down the bed & the sheet was filthy. Covered in marks & hair! Staff did come & change the sheets but not pillow cases! Didn’t realise at first! There was lumps of dust on the floor as well. Light fitting over the sofa didn’t work at all. Had air con in the room (18 degrees) as it was really hot in there & when I got back the cleaners had turned it on hot (30 degrees). So had to start again cooling the room down! There was a mini bar, with no info at all. No prices or advice on if it was free. Our room wasn’t too bad, but friends room was so dark! & other friends had to move as the room smelt really badly! Breakfast was very tasty & amazing choice. & staff were very helpful & friendly. Free drink at the bar was a really nice touch. "

"Considering the hotel is only open for beds rooms it was in a decent condition just a little dated"

"A Beautiful hotel...Peaceful and relaxing. Lovely helpful, professional staff. Delicious food, breakfast is such a 'Treat' cooked to order, the best omelettes ever!! Fresh juices, fresh sourdough bread!...The space and ambience in the dining room is very relaxing. The staff are friendly and cannot do enough to help. The rooms are very comfortable, with lovely beds. The downstairs snug/bar area are very lovely areas to sit and have a quiet drink. The whole place is just very 'Special'. We are already planning our next visit!'......The grounds and setting are very 'Tranquil' & welcoming.10/10!"

"great room - great staff - great breakfast"

"Nice little weekend away for us both.. park was not so busy as during term time, caravan was more than equipped, castle and church well worth a vist"

"Great value for the price and the quality of surface you get. Cannot complain. The hall way at night does looks a bit like a haunted movie due to the way the motion sensor for the light works and the bluish emergency exit lighting."

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"Room nice enough. Tv bit temporamental. Pool not open , staff on desk absolutely wonderful . Most impressive I’ve seen for a long while . Didn’t have breakfast or go in bar. Very good value stay . "

"Easy to park and comfortable. Battled to get hot water in the shower."