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"Stayed 2 nights - rooms was great. What really made the stay was the wonderful help from the desk staff. Went out of their way to help us with directions and other travel info. Thank you very much. "

"Staying in a cave room but having an entryway in the room with windows out on the gorgeous Matera scenery is perfect. We also had a porch with chairs to sit outside. The breakfast was amazing! Fresh and delicious food served to us by the most welcoming people you could ask for, Angela and Agnese. We also had a wonderful piano player, Gianni, at breakfast every day - now that's a first for us!. If we went back to Matera, which we hope to do some day, we would stay here again. The only negative is WiFi is not reliable in our room. Unfortunately across all of southern Italy our 5g T-mobile plan didn't work either so we used physical maps. We stayed a week and so were able to see a lot of this magnificent area. Most people only stay two or three nights and I feel that is not enough. "

"Such a unique hotel. Loved it. Especially the baths!!"

"This is an outstanding hotel in a good location. The checkin process was seamless. The staff were super friendly and very helpful. The breakfast was great and the roof terrace was good for a drink in the afternoon."

"This is a beautiful hotel that opened in April 2025. The staff is lovely and accommodating. Very friendly people. We ordered room service and it was delicious. "

"The most beautiful and unique hotel. We were taken care of with their excellent concierge before we even got to Italy. The room was exquisite, the food beautiful and I would recommend the candlelit dinner for two. It was the most wonderful and romantic experience. "

"Great property with fabulous amenities. Incredible gym. Beautiful large oool. Comfy bed. Just abit noisy cause of thin walls but not that bad. Great value. "

"Il Palazzotto in Matera is an absolute GEM! From the breathtaking cave lobby and dining area to our spacious, beautifully decorated room, every detail was charming and elegant. Upon arrival, we were welcomed with a glass of Palazzo Zimara Susumaniello, so exquisite it was unforgettable! Breakfasts were delightful, the boutique rupestrian style combined with modern comforts and the incredible Sassi location, made our stay truly exceptional. Viviana, Irene, and Antonio’s warm, and impeccable hospitality completed a perfect experience. Thank you all!! We will wholeheartedly recommend this magical hotel to friends and family! "

"We had an amazing time, the hotel was beautiful and clean, staff were kind, honest & approachable. Out daughter lover the pool, supermarket near buy, Matera old town was just a 10 minute drive away. We would definitely visit/ stay here again. “Exceptional”. "