Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

lack of privacy

Posted 10-Oct-2016
Pros: Not much
Cons: There is no one to help you with directions or recommendations about restaurants and other amenities in the city
In this hotel you get the feeling that you are sleeping in the halls. You can hear your room neighbors every word when they are talking.
Comment from Hotel Management
25-Oct-2016 by vilma.vivas@hotelesestelar.com, Hotel Management
Dear guest, Thanks for your time to provide us feedback with your comments. We ask for apologize for the inconvenience presented during your stay. We hope the opportunity to assist your next on occasion. Best Regards, Vilma Vivas Botero General Manager
5out of 5
by A verified traveller

Good value great hotel

Posted 15-Aug-2016 on Hotels
Clean new and good service
5out of 5
by Hector

This traveller left a rating score only Posted 10-Jul-2016 on Hotels
1out of 5
by Pedro from Bogota

Estelar pésimo servicio

Posted 02-Jul-2016 on Hotels
El servicio desde la recepción es malísimo me isieron sentir como bicho raro nu vuelvo a estos hotel jamás
Comment from Hotel Management
27-Jul-2016 by Carlos Villatoro, Hotel Management
Estimado Huésped, Agradecemos el tiempo dedicado para dar a conocer su experiencia la cual es valiosa y nos permite tomar los correctivos necesarios, lamentamos los inconvenientes presentados durante su estadía; para nosotros seria muy importante nos diera la oportunidad de atenderlo nuevamente y poder cambiar la imagen que tiene del hotel ofreciéndole el servicio que usted se merece. Cordial saludo, Vilma C.Vivas Botero Gerente General
5out of 5
by A verified traveller

Muy comodo

Posted 07-Jun-2016
Pros: Habitaciones
Cons: .
Location: .
Asisti a un evento cerca al hotel. Mi estadia fue muy agradable. Servicios 24 horas de excelente calidad
Comment from Hotel Management
30-Jun-2016 by vilma.vivas@hotelesestelar.com, Hotel Management
Apreciado huesped Agradecemos sus comentarios en respecto al buen servicio recibido durante su estadía , estas observaciones nos ayudan a seguir trabajando en equipo para que nuestros huespedes se sientan como en casa. Esperamos poder tenerlo muy pronto de regreso en la ciudad. Cordial saludo, Vilma Vivas B. Gerente General
5out of 5
by Angel

Posted 22-May-2016 on Hotels
Comment from Hotel Management
by Carlos Villatoro, Hotel Management
Apreciado señor Angel Agradecemos el haber tomado su tiempo para calificar nuestros servicios. Esperamos tener el gusto en atenderlo en su proxima visita a la ciudad. Cordial saludo. Vilma Vivas B. Gerente General
5out of 5
by A verified traveller from Miami

Modern Hotel close to Shopping and Restaurants

Posted 17-May-2016
Pros: Modern Hotel, very quit
Location: Hotel is close to Shopping, Restaurants, Nightlife
Location of the Hotel is very good, close to Shopping, Restaurants, Nightlife
Comment from Hotel Management
19-May-2016 by vilma.vivas@hotelesestelar.com, Hotel Management
Dear Guest, We appreciate your comments and we are pleased to have met your expectations during your stay . We hope to have the pleasure to assist again. Best regards. Vilma Vivas Botero General Manager
5out of 5
by A verified traveller from Barranquilla

Posted 13-May-2016
I always stay at this hotel when I am in Barranquilla every one that works there is excellent specially the bell guy Jose he is definetly a five star guy always wants to be at service to me and my lady from when I get there till when I leave !!!
Comment from Hotel Management
19-May-2016 by vilma.vivas@hotelesestelar.com, Hotel Management
Dear Guest, We are pleased that always enjoy your stay in the hotel and service of our staff . We will continue working on our improvement to always offer quality service. It will be a pleasure to serve you again. Vilma Vivas Botero General Manager
4out of 5
by A verified traveller from The Netherlands

Modern but expensive in nice area of Barranquilla

Posted 13-Mar-2016
Pros: Breakfast is Fantastic and exoctic!
Cons: Communication between Expedia and Hotel to avoid misundertandings between the guests and the hotel during check-in etc.
Location: Location is very central but busy during the day. Hotel rooms on the lower floors (lower than 8th) are very noisy and sleeping is a challenge.
We stayed in this hotel for 5 nights in the junior suite, the area where the hotel is locates is good and looks safe. The looks of the hotel is great and has good facilities. The breakfast is the cherry on the pie, it offers you all you want for all tastes and ages. The hotel staff in general is friendly and helpful (with exception of a front-desk guy), Jose (bellboy) and Adriana from front-desk really deserve a medal for their outstanding customer focus!
Comment from Hotel Management
31-Mar-2016 by vilma.vivas@hotelesestelar.com, Hotel Management
Dear Guest, Thanks for your time to manifest the experience during your stay , yours comments helps us to improve the processes for our customers receive quality service . We would like to receive you again in the hotel. Best Regards, Vilma Vivas B. General Manager
5out of 5
by Luis

This traveller left a rating score only Posted 23-Feb-2016 on Hotels