Ratings based on 249 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Good location for explore Barranquilla

Posted 31-Jan-2016
We like the hotel we extended our stay for carnival time! , we like the breakfast, the room, the people... It's Barranquilla Carnival and the hotel could do more to help guests see the Carnival, they could organise this a little but the hotel is good check prices many guests
Comment from Hotel Management
01-Feb-2016 by vilma.vivas@hotelesestelar.com, Hotel Management
Dear Mr Terry We appreciate and value your positive comments regarding our service, we are pleased that we have met your expectations. We hope to serve you again Regards, Vilma Vivas General Manager
Comment from Hotel Management
01-Feb-2016 by vilma.vivas@hotelesestelar.com, Hotel Management
Dear Mr Terry We appreciate and value your positive comments regarding our service, we are pleased that we have met your expectations. We hope to serve you again Regards, Vilma Vivas General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Good for explore the city

Posted 29-Jan-2016
Good hotel our 1st time in Barranquilla, taxis easy, reasonable, allow 1 hour for airport minimum, we like the breakfast!
Comment from Hotel Management
01-Feb-2016 by vilma.vivas@hotelesestelar.com, Hotel Management
Dear Mr. Terry For us is rewarding to know that we make your stay pleasant, this motivates us to continue working every day in the satisfaction of our customers. We hope to attend again best regard. Vilma Vivas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Excellent hotel in Barranquilla

Posted 23-Jan-2016
Pros: The room, the facilities, the excellent service of the hotel staff.
Cons: The cleaning of the exterior windows to get a better view of the city.
Location: Central location in Barranquilla in one of the best neighborhoods (Alto Prado). World Trade Center, casinos, restaurants and shopping center near by.
Once arrived at this hotel, I felt like I was in a 5 stars, 3 diamonds hotel. I was not disappointed in any way. I initially booked a regular room, but was given an upgrade to a Suite without even asking for it, and it was complimentary at no additional charge. Also, complimentary breakfast was provided during my stay at the hotel. I call this an excellent customer service that major hotel chains should follow.
Comment from Hotel Management
01-Feb-2016 by vilma.vivas@hotelesestelar.com, Hotel Management
It is gratifying for us to know that we met your expectations and appreciate your good comments, we will have in mind the remark in question. We hope to serve you at the next opportunity. best regard. Vilma Vivas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, good location

Posted 04-Jan-2016
Cons: I wasn't offer any expedia rewards
Checkin was fast, nice room, good amenities, hotel is well located, close to a Mall. Is in a good part of the city.
Comment from Hotel Management
01-Feb-2016 by vilma.vivas@hotelesestelar.com, Hotel Management
Dear Guest Thanks for taking your time to give us your opinion on the service received in our hotel, for us it is very important that you enjoyed your stay. We hope on your next trip to Barranquilla. Best regard, Vilma Vivas B. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Great services and location

Posted 29-Dec-2015
Pros: Services and location
The hotel is located in a very good area close to nice restaurants. The hotel staff were excellent, and they even upgraded my room to a suite and the manager made sure that I received free breakfast for two days. I will always stay at this hotel whenever I visit Barranquilla.
Comment from Hotel Management
31-Dec-2015 by Carlos Villatoro , Hotel Management
Dear guest , It's great to know that you had a first class stay with us! Thanks for taking the time to rate our hotel! We hope you to come back and visit us soon ! Best regards, Vilma Vivas General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Friendly staff

Posted 29-Nov-2015
The hotel in well located within the city, staff in friendly but they need to work on listening skills and control noise!
Comment from Hotel Management
30-Nov-2015 by carlos villatoro, Hotel Management
Dear Guest We Would like to thank your comments, we will works on your recomendations wich these allow us to make the necessary adjustments in order to provide the best service which has characterized us . We hope to have you back soon to our hotel. Cordially Vilma Vivas General Manager
5 out of 5
by Jose Manuel

recomendado

Posted 30-Oct-2015 on Hotels
hotel grande con buena ubicación
Comment from Hotel Management
30-Jan-2016 by Carlos Villatoro, Hotel Management
Apreciado Huésped Reciba un cordial saludo . Agradecemos sus comentarios respecto a nuestro servicio y el haber utilizado su tiempo para calificarnos. Esperamos tenerlo de regreso muy pronto a nuestro hotel. Cordialmente. Vilma Vivas Gerente General
5 out of 5
by Michael from Atlanta GA

Great stay.

Posted 29-Oct-2015 on Hotels
Staff was friendly and the inclusive breakfast was excellent. Many staff spoke english and were very accommodating.
Comment from Hotel Management
30-Jan-2016 by Carlos Villatoro, Hotel Management
Dear Guest We Would like to thank your comments regarding our service, we are pleased that we have met your expectations. We hope to have you back soon to our hotel. Cordially. Vilma Vivas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Bogota

Great. Excellent location, very confortable bed

Posted 24-Oct-2015
It was a very pleasant experience. I was on business and needed to work and stay comfortable and the hotel and the room was very good.
Comment from Hotel Management
26-Oct-2015 by carlos v, Hotel Management
Dear Mr Angel We are proud to have contributed to your business trip was successful thank you for taken your time to rate us We would like to see you soon. Vilma Vivas General Manager
5 out of 5
Recommended
for Couples
by yesenia h.

Beatiful Barranquilla

Posted 20-Oct-2015 on Orbitz
Love the Hotel, breakfast was awesome and staff was owesome.