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"Excellent service throughout the hotel . "

"Friendly, helpful and efficient staff. Spacious room, comfortable beds excellent shower. Thank you. We will return "

"Great stay, very nicely upgraded rooms and we had such a peaceful sleep. Room was so spacious. Right in the center 10 minutes walk from bars and restaurants "

"A little basic but comfy, very quiet, delicious breakfast and friendly and accommodating staff."

"Location was great. The room was very big and beautifully furnished. Bed was very comfortable."

"We arrived tired after travelling most of the day but found that we had made an error on the booking. Abbie on reception took it upon herself to sort out the error and advised us to relax in the bar while she sorted it out. We cannot thank her enough for her help and kindness which really made our stay so very special. THANK YOU Abbie."

"The hotel is ideally situated - while not being in an immediately picturesque location, its proximity to the M6, A66 and Penrith North Lakes railway station make it the perfect base for exploring the beauty of the Lake District in one direction and Yorkshire in the other. The staff are excellent, particularly in the FYR restaurant: friendly, helpful and attentive. The food is equally impressive and the hotel itself is clean, comfortable and a pleasure to stay in. "

"This is my third stay at the Indigo and it did not disappoint. My daughter is a U.S. student at Durham and so we love the proximity to her college and the town. The staff is very helpful and accommodating, and the property is clean. The bar and restaurant are both good as is the cafe in the lobby. The Indigo is my hotel of choice when in Durham and I highly recommend it!"

"Superb friendly staff. Great location. All round very good. Rooms are a little old fashioned but this didn’t matter. Staff were outstanding."