When I arrived, the receptionist was not there. When she did appear, she was rude and unhelpful in educating me about breakfast, internet access, breakfast, etc. She took my passport and was told to go to my room and come back in 10 minutes to retrieve my passport
It go better from there. The hotel is across the street from the lake and had a great balcony view. The breakfast was varied and good. The room was a decent size. I didn't like the fact that a guest had to pay a daily rate for the safe....shouldn't be the case in a four star. There was also no coffee maker in the room, also unusual for a 4 star. I think because the location is very good, the hotel thinks they can skip these 2 amenities. The walk to the bus stop is about 10-15 walk.