Ratings based on 892 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Cheshire

traditional sophisticated hotel in Exaimple region

Posted 17-Sep-2016
Pros: The rooftop bar. Slept really well and good maid service.
Cons: reception could be better organized.
Location: Really good if you are Gaudi fans as we are with both Padrera and Casa Batillo just 5 minutes walk and some really good tapas bars.
On arriving the reception desk seemed to be in disarray. We were told our room wasn't ready but the receptionist took our mobile number and said he would ring in about an hour when the room should be ready. After having a lovely tapas at a nearby bar we returned around 2and a half hours later - no phone call and no room ready which was rather annoying and just a weak 'sorry' so not impressed with check in. The room was large and comfortable but dark and looked out onto a brick wall. However we accepted it as we knew we would not be spending that much time in the room. The rooftop bar and the downstairs bars were both lovely although rather expensive.
4out of 5
by A verified traveller

Its great

Posted 14-Sep-2016
Pros: location
Cons: They need to have more universal electric outlets
Location: excellent location, easy walk to everywhere. Metro is also with in a block or so...
Location is excellent. staff is nice. Its possible to walk every where. I think room could be bigger but it was still very nicely decorated, very clean and room service visits twice a day.
4out of 5
by A verified traveller from Yokohama

コンパクトなホテル

Posted 11-Sep-2016
ホテルのロケーションも良く、ガウディの建築物に興味がある方には良い。 近くはブランド店が多く買物にも便利。 スタッフも親切で対応も丁寧。
4out of 5
by A verified traveller from lebanon

Posted 06-Sep-2016
location is very convenient, Shopping area and Gaudi house Was near.la Rambla is 10 minute walking.
Comment from Hotel Management
08-Sep-2016 by Pascal Billard, General Manager, Hotel Management
Dear O.J., First of all I would like to thank you for having taken the time to share your opinion with us. I am very pleased to read that you have had such a great stay here with us at the Majestic Hotel & Spa. Furthermore I am absolutely delighted to read how much you enjoyed the excellent location. We sincerely hope to have the chance to welcome you back soon here at the Majestic Hotel & Spa! Kind regards, Pascal Billard General Manager
5out of 5
by A verified traveller from Bayern

Grossartiges Luxushotel

Posted 06-Sep-2016
Pros: die Zimmer
Cons: nicht wirklich
Location: beste Lage mitten in der Innenstadt
perfekte Lage - reizendes Personal - sehr zu empfehlen
Comment from Hotel Management
06-Sep-2016 by Pascal Billard, General Manager, Hotel Management
Dear Michaela, Thank you so much for taking your time to share your impressions on TripAdvisor of your last stay at the Majestic Hotel & Spa. I am pleased to read that your overall impression of the hotel is a good one and I am certainly happy that your stay with us did satisfy you. I do hope to welcome you back on your next trip to Barcelona and make your vacations memorable, thank you once again for your positive comments. Kind regards, Pascal Billard General Manager
5out of 5
by A verified traveller from London

Fantastic luxury hotel!

Posted 02-Sep-2016
Pros: Kind, courteous, attentive and professional staff. Great rooftop bar with spectacular views over the city.
Cons: N/A
Location: Fantastic location, close to all of the high end shops and restaurants. 10/15 minute walk to the hustle and bustle of the Gothic Quarter / La Ramblas.
Just as we were getting out of the taxi, two members of staff came over to help us with our luggage. They were very kind and helpful. Reception staff were very courteous and attentive. They knew we may be thirsty and offered us ice cool lemon water....just what we needed! The suite was beautiful and very clean and a member of staff went through all of the main suite features so that we felt comfortable. This is a great hotel and deserves its high star rating. Also, the rooftop bar has fantastic views of the city and Gaudi's infamous buildings. Superb place!
Comment from Hotel Management
05-Sep-2016 by Pascal Billard, General Manager, Hotel Management
Dear Dharm, Thank you so much for leaving such kind feedback on your experience at the Majestic Hotel & Spa. I am delighted to read about how lovely your recent stay has been. It sounds as though from start to finish, you have had a tremendous time here with us, and I am very happy that everything has been so enjoyable for you. I want to thank you once again for your feedback and I look forward to welcoming you back in the not too distant future. Kind regards, Pascal Billard General Manager
5out of 5
by A verified traveller from Leeds, UK

Highly recommended. Memorable

Posted 29-Aug-2016
We loved our stay at Majestic. The location is superb, the facilities were all bery nice, clean, well maintained. The staff was super friendly and helpful and smiling all the time. They were kind and unexpected by offering us a small gift just because we took the time to rate our check in at a website. They are very professional and thoughtful. It was one of the best hotels we ever stayed.
Comment from Hotel Management
01-Sep-2016 by Pascal Billard, General Manager, Hotel Management
Dear Sandra, Thank you for taking the time to share such nice words regarding your recent stay at the Majestic Hotel & Spa. I am so pleased that you very much enjoyed the excellent location and the staff's service. We always do our best to exceed our guests expectations during their stay, we are glad we succeeded. I do hope to welcome you back on your next trip to Barcelona and make your vacations memorable, thank you once again for your positive comments. Kind regards, Pascal Billard General Manager
5out of 5
by A verified traveller

Wonderful hotel

Posted 28-Aug-2016
Pros: Character of the hotel, friendly staff and location in Barcelona
Cons: Nothing
Location: Great shopping, dining and proximity to Gaudi sites
Had a one night stay at this beautiful hotel and enjoyed its proximity to dining, shopping and sightseeing. We're able to check-in early and found the room to be very clean and comfortable and equipped with a fantastic shower- robes, slippers, toiletries etc.
Comment from Hotel Management
29-Aug-2016 by Pascal Billard, General Manager, Hotel Management
Dear guest, I personally want to thank you for leaving such kind words for us. I am delighted to hear you had a great time with us and that our dedicated team looked so carefully after you. I am also happy to read that you enjoyed the excellent location and the hotel overall. I do hope to welcome you back on your next trip to Barcelona and make your vacations memorable, thank you once again for your positive comments. Kind regards, Pascal Billard General Manager
5out of 5
by A verified traveller

Great hotel with great service.

Posted 28-Aug-2016
Cons: rooms maybe could be a little bigger.
Great hotel to end a wk in Spain. Definitely loved the hotel and the rooftop terrace!
Comment from Hotel Management
29-Aug-2016 by Pascal Billard, General Manager, Hotel Management
Dear guest, I would like to thank you for choosing the Majestic Hotel & Spa on the occasion of your last visit to Barcelona and for sharing your experience on Expedia. It is a real pleasure to read your kind words, and I am really happy to see that you liked our rooftop terrace "La Dolce Vitae" and the hotel overall. However, I regret to learn that you were not satisfied with the room size. Next time, should you need more space or any other characteristics, do not hesitate to visit our webpage to see the whole description of all our room. We hope to see you very soon at the Hotel Majestic & Spa. Kind regards, Pascal Billard General Manager
5out of 5
by A verified traveller from LA

Great hotel and location but......

Posted 24-Aug-2016
The hotel located in a great location but the street has to many thieves to the tuorists and badly the hotel not providing any security to their guest's and not even a cameras outside of the hotel, they have stole my mom hand bag and my watch from my hand just outside the hotel.
Comment from Hotel Management
01-Sep-2016 by Pascal Billard, General Manager, Hotel Management
Dear Mr. Hamzah, We always appreciate hearing from our guests, because your comments are very important for us to continue improving upon. I am truly sorry to hear that you had to experience such an incident outside of the hotel while visiting Barcelona. We do have on site security staff, and once he heard about it, the agent who tried to come to your rescue unfortunately arrived too late; We also have an important camera surveillance system throughout the entire hotel unfortunately we are not allowed (by law) to have any camera recording images on the public sidewalk areas. The city of Barcelona has re-enforced the police surveillance on Paseo de Gracia in order to reduce this activity; I sincerely hope that you will visit again our beautiful city in the future. Kind regards, Pascal Billard General Manager