Terrace/patio

Reviews of Hotel Vilamari

4 out of 5
Hotel Vilamari
Vilamari, 34-36, Barcelona

Reviews

8.4

Very good

Rating 10 - Excellent. 373 out of 1000 reviews" "
Rating 8 - Good. 466 out of 1000 reviews" "
Rating 6 - Okay. 124 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jihad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall good place to stay, great location lots of places to shop and eat.
Stayed 3 nights in Nov 2023
Response from Gerard R. Reception on 19 Dec 2023
Dear Jihad,thank you very much for your comment, we are glad to know that you enjoyed your stay.See you next time.Best regards

10/10 Excellent

Pui Kei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, helpful and professional staff. Comfortable beds and bath/shower essentials. Nice hotel to get some good rest.
Stayed 1 night in Oct 2023
Response from Gerard Roca. Reception. on 14 Nov 2023
Dear Pui Kei,Thank you very much for your good review, we are so glad to know that you had a good stay with us.See you soon and best regards.

8/10 Good

SAFWAN

Liked: Cleanliness, property conditions & facilities, room comfort
need updating
Stayed 4 nights in Oct 2023
Response from Gerard Roca Reception on 17 Oct 2023
Dear Safwan,Thank you very much for your review. We are updating the rooms just now, but we take a note of your comment. Thank you very muchBest regards

4/10 Poor

Ciaran

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Equipment upgrade required
Pro: - Staff were very friendly. Cleanliness was good. Convenient location. Nice public areas. Con: - Aircon was not working in my room. Rang for assistance, person came and left without explanation. Eventually went to reception desk and only then explained there was nothing they could do about it, and moved me to another room - Aircon in gym also was not working. I noticed staff and they were able to semi-fix it. Gym is very small. Max free weight is 10kg - Gym cross-trainer was not working correctly. Staff tried to fix but were unsure. - First (of 2 elevators) did not go to the 3rd floor. Staff told me later I should take the 2nd elevator if i want to stop at that floor. Other guest explained the button works if you press it really hard.
Stayed 2 nights in Sep 2023
Response from Reception. on 2 Oct 2023
Hello Mr. Gallagher,We're sorry you didn't enjoy as much as we would like you to your stay with us, we're glad that despite the problems may can appear sometimes you felt accompanied and helped with everything our staff could do about ir.Thank you so much for your opinion and sorry again for the inconvenience.Kind regards.

8/10 Good

Caroline

Liked: Staff & service, property conditions & facilities
This was booked by our travel agent as our oringinal flight was cancelled. Conveniently located not too far from the port and airport. The rooms are nice, small but compact and ours even had a bath. There was a lovely terràce outside where we were able to relax until our room was ready which was early so we appreciate that. Dinner that evening was included but unfortunately was a let down. Breakfast the next morning was enjoyable
Stayed 1 night in Sep 2023
Response from Victoria-Reception on 2 Oct 2023
Hello Ms Walsh,We are so glad to hearing from you such nice words for us and our hotel. Thank you for letting us know your opinion, we hope you enyojed your stay and to see you again soon.Kind regards.

8/10 Good

Franciscus, sinking spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Gerard Roca Reception on 17 Oct 2023
Dear Franciscus,Thank you very much for your punctuation.See you next time.Best regards

4/10 Poor

Owen

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
No A/C and the shower drain would not drain. Room is small.
Stayed 1 night in Sep 2023
Response from Reception on 4 Sept 2023
Dear Owen,First of all, we want to thank you so much for choosing hotel Vilamari.We're so sorry that you had this experience. We had a problem with the AC in the whole hotel that we fixed as soon as it was possible, as for the draining problem we have alert maintenance team. What a pity that you did not inform us directly during your stay, we could have find some solutions for you to be as comfotable as possible.Thank you so much.Kind regards.

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2023
Response from Reception on 4 Sept 2023
Dear Monika,Thank you so much for your punctuation and your kind comment.Best regards.

10/10 Excellent

Catherine, Pompano Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2023
Response from Reception on 4 Sept 2023
Dear Catherine,Thank you so much for your punctuation and your kind comment.Best regards.

10/10 Excellent

Marek

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Reception on 4 Sept 2023
Dear Marek,Thank you so much for your punctuation.Best regards,Hotel Vilamari.

10/10 Excellent

mohamad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 3 nights in Aug 2023
Response from Gerard Roca Reception on 29 Aug 2023
Dear Mohamad,thank you very much for your comment and punctuation.Best regards

8/10 Good

Ram Babu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Gerard Roca Reception on 29 Aug 2023
Dear Babu,thank you very much for your punctuation.Best regards

10/10 Excellent

Weifeng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff, the hotel is clean, quiet and convenient.
Stayed 3 nights in Aug 2023
Response from Gerard Roca Reception on 21 Aug 2023
Dear Weifeng,Thank you very much for your fantastic comment and for your score. We are glad that you had a pleasant stay with us.Best regards

8/10 Good

Kiran

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good and we had comfortable stay
Stayed 1 night in Aug 2023
Response from Gerard Roca Reception on 21 Aug 2023
Dear Kiran,Thank you very much for your fantastic comment and for your score. We are glad that you had a pleasant stay with us.Best regards

8/10 Good

Bina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 3 rooms for 6 ppl. A/c didn’t work well in 2 of our rooms. My parents were moved to a different room and it worked much better. Location is great. Close to hop on/off tour busses. Around the corner from the catalunya national art museum, but also walkable to La Rambla (few miles). Overall good stay at this hotel.
Stayed 2 nights in Jul 2023
Response from Gerard Roca. Reception. on 16 Aug 2023
Dear Bina,We are very glad to know that your last stay was fine. I'm sorry for the inconvenience and we are happy to hear that we solved it.Thank you very much and best regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Gerard Roca. Reception. on 16 Aug 2023
Dear our guest,Than you very much for your puntuation, see you next time.best regards

10/10 Excellent

Jozef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My absolute favourite for short stay in Barcelona. with the free car park, it is really stunning value for money
Stayed 1 night in Aug 2023
Response from Gerard Roca. Reception. on 14 Aug 2023
Dear Jozef, We are very happy that your experience with us was so positive, we hope to see you again very soon. Thank you very much for your nice review.Sincerely,

10/10 Excellent

Dongwook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
의무가 아님에도 신혼여행 기념 환영을 해주셔서 너무 감사하고 좋았습니다. 에스파냐 광장 인근이라서 어딜 가든 교통이 편리해요
Stayed 1 night in Jul 2023
Response from Gerard Roca. Reception. on 4 Aug 2023
Dear Dongwook,Thank you very much for the comment. We ars glad to know abaut your stay. See you next time.Best regards

8/10 Good

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service
Reasonable value for money. Good location for metro, generous breakfast options.
Stayed 2 nights in Jul 2023
Response from Gerard Roca. Reception. on 4 Aug 2023
Good afternoon,Thank you very much for your review, we are glad to know that you had a good stay.Best regrards and see you soon

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Soraya T. on 26 Jul 2023
Thank you!

8/10 Good

Dennelle

Liked: Cleanliness, staff & service, room comfort
The overall Hotel is fine, but the internet was awful, we paid for higher speed and it never worked. When working remote, this is a must.
Stayed 3 nights in Jun 2023
Response from Gerard Roca. Reception. on 3 Jul 2023
Dear Dennelle,Thank you for your comment, we are glad you had a pleasant experience at our hotel, we are extremely sorry for your problem with the Wi-Fi, we will take note and review the system again. We hope to see you again soon, thank you very much.Sincerely

8/10 Good

Jasmeet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located in central Barcelona and is close to many attractions, shopping, dining and transportation facilities. It’s very clean and the staff is super helpful. I enjoyed my stay here
Stayed 3 nights in May 2023
Response from Gerard Roca / Reception on 6 Jun 2023
Dear Jasmeet,Thank you very much for you review. We are very glad to know that you enjoyed your stay with us. We wish to see you again very soon.best regards

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Awesome place, very clean hotel! Extraordinary staff willing to help and direct! Centrally located!
Stayed 3 nights in May 2023
Response from Gerard Roca Reception on 5 Jun 2023
Dear Jose,Thank you very much for your comment and for your score. We are very pleased to know that you liked our treatment and that you had a good stay.See you soon and best regards

10/10 Excellent

McKenzie

Liked: Staff & service, property conditions & facilities
Really lovely stay here and the staff was so helpful!
Stayed 3 nights in May 2023
Response from Gerard Roca / Reception on 6 Jun 2023
Dear McKenzie,We are very glad to know that you enjoyed your stay in our hotel. Thank you very much for your review.Best regards

6/10 Okay

Vicky

Liked: Staff & service
Stayed 3 nights in May 2023
Response from Soraya on 11 May 2023
Thank you.

8/10 Good

Igor

Stayed 2 nights in Apr 2023
Response from Reception on 2 May 2023
Dear Mr. Igor,Thank you very much for your punctuation, we are very glad to know that you has a good stay with us.Best regards

10/10 Excellent

Abdul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient everything is near you food shop dinning. we really like it.
Response from Gerard Roca / Reception on 11 Apr 2023
Dear Abdul, First of all, thank you very much for choose us in your visit to Barcelona and thank you too for the review. We hope to see you again very soon.Best regards

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for the people I was visiting.
Stayed 2 nights in Jan 2023
Response from Gerard Roca Reception on 21 Jan 2023
Dear Ronald,Thank you very much for your comment and score, we hope to see you again soon.best regards

10/10 Excellent

Elisabet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Gerard Roca / Recepcion on 2 Jan 2023
Dear Elisabet,Thank you very much for your punctuation, best regards

10/10 Excellent

Fiacre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Well located and very clean room
Stayed 1 night in Dec 2022
Response from Gerard Roca / Recepcion on 2 Jan 2023
Dear Fiacre,thank you very much for all, see you soon and best regards.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
good place
Location is good and staff very helpfull and pleasant, rooms are acoustic that you can hear snoring from next room but overall feelings is good
Stayed 3 nights in Nov 2022
Response from Gerard Roca / Recepcion on 9 Dec 2022
Dear guest,thank you very much for your review and, thank you also from the workers for your comment. I'm sorry for the inconvenience with the acoustic, we take note for future changes. Thank you very much and best regards

10/10 Excellent

Tunde

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had stayed for 3 nights, booked by the conference I was attending in Barcelona. I extended my stay and booked an additional night and a late checkout for last day. All these bookings were handled very smoothly and professionally, also offering an upgrade. All members of staff were very helpful and superb throughout - five star rating really. Breakfast is wonderful, plenty of options as well if you are vegetarian:)) Vilamari is also very conveniently located - 3-4 min walk from Placa d’Espanya.
Street view from hotel room window
Stayed 1 night in Nov 2022

4/10 Poor

Tomas, Gurabo

Travelled with family
Liked: Cleanliness, staff & service
Seasonal air conditioner and a terrible mattress. The hotel turned off the a/c.
Response from Soraya on 11 Nov 2022
Dear Tomas, As we mentioned, our hotel has air conditioning or heating, depending on the season. We are in contact with Expedia so that this information can be clearly published. However, when they told us that they were hot even with low temperatures in Barcelona these days, we proceeded to connect the air conditioning again throughout the building. Regarding your comment about the mattress in your room, if we had known that it was no longer comfortable, we would have changed it immediately. Today the change has been made, a pity that you did not inform us directly during your stay.Best regards,

10/10 Excellent

Mitchell

Stayed 2 nights in Oct 2022
Response from Soraya on 11 Nov 2022
Thank you!

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcelona trip
The hotel location was fantastic. Within walking distance to some iconic places, to the metro and to the airbus. Breakfast was adequate. I just had difficulty sleeping the first two nights because the air-conditioning was not working. I informed the front desk and I was given a different room.
Stayed 6 nights in Sep 2022
Response from Soraya on 11 Nov 2022
Thank you for your comment.

10/10 Excellent

Violeta MAria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Soraya on 11 Nov 2022
Muchas gracias por su valoración.

6/10 Okay

Md Abu

Travelled with family
Liked: Staff & service
Hotel was ok Staff was friendly Hotel room quite old Bathroom shower leaked Was water dropping from ceiling But hotel is in a convenient place Regards
Stayed 4 nights in Aug 2022
Response from Gerard Roca Reception on 23 Aug 2022
Dear Mr. Md Abu,We are glad that you had a good stay, as for the leak problem, we have reported it to maintenance and it has already been fixed. Thank you very much for everything and best wishes.best regards

8/10 Good

Roberto

Stayed 3 nights in Aug 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get place to stay
Beautiful clean hotel. Freindly staff. Let me check in early.Very central to everything, only 2 minute walk to metro. Highly recommended this hotel.
Stayed 4 nights in Jul 2022
Response from Alba V. - 2nd front desk manager on 25 Jul 2022
Dear Robert, We are glad you enjoyed your time in our Hotel. We hope to see you again here! Best wishes from Barcelona

8/10 Good

Andreas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Alba V. - 2nd front desk manager on 25 Jul 2022
Dear Andreas, Thank you for your excellent score. We hope to see you again in the near future. Best wishes from Barcelona,

8/10 Good

John-Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel. We did have one issue where the bathroom was leaking to the floor below and we were asked to change rooms. Other than that we enjoyed our stay.
Stayed 3 nights in Jul 2022
Response from Alba V. - 2nd front desk manager on 26 Jul 2022
Dear John-Paul, We are delighted to read that you enjoyed the hotel and its location, according to your needs. At same time, we are sorry to read your comments about the bathroom, we are glad to see that we can move you and fix the failure. We take the opportunity to thank you very much for your comments and for choosing our hotel for your stay in the city. Receive a cordial greeting from the Vilamarí team,

10/10 Excellent

RODOLFO

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what I needed.
Stayed 1 night in Jun 2022
Response from Gerard Roca / Reception on 4 Jul 2022
Good morning, Thank you very much for your review. We are glad that you had a good stay and we hope to see you again soon. Many memories from Barcelona. Sincerely

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great setting for a quiet couple
Brilliant location, easy to access metro and buses. Outside bar area had a limited selection of drinks. Very good business hotel. Lovely breakfast.
Stayed 3 nights in Jun 2022
Response from Gerard Roca / Recepcion on 4 Jul 2022
Dear Mr. Joseph, Thank you very much for such a kind comment, we greatly appreciate that you enjoy your stay with us. We hope to have you with us again very soon. best regards

10/10 Excellent

Pablo

Stayed 2 nights in Jun 2022
Response from Soraya on 25 Jul 2022
Muchas gracias por su valoración!

10/10 Excellent

kenneth

Travelled with partner
Liked: Cleanliness, staff & service
David and Paul were the best: helpful, friendly, knowledgeable and spoke very good English (which we really appreciated)
Stayed 3 nights in Jun 2022
Response from Gerard Roca Reception on 13 Jun 2022
Dear guest, Thank you very much for your comment and your score, yes, they are very nice guys, we are glad that you had a good experience with us, we hope to see you again very soon. cordially

8/10 Good

Ofer

Stayed 1 night in May 2022
Response from Soraya on 25 Jul 2022
Thank you!

8/10 Good

ANDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good functional hotel close to the Fira exhibition centre
Stayed 2 nights in May 2022
Response from Gerard Roca Reception on 14 May 2022
Dear Andrew, Thank you very much for his comment, we are truly in a privileged position, we are very happy that this was helpful and that you enjoyed his stay at our hotel. We hope to see you again soon. Thank you. Best regards

10/10 Excellent

shahid

Liked: Staff & service
The staff are great. They checked me in earlier than 3pm. My only concern is the pillows were not very comfortable and the bathroom was not immaculate. I saw a nail clipping and hairs in the shower tray.
Stayed 2 nights in Feb 2022
Response from Soraya on 10 Feb 2022
Dear Shahid, Thank you for your comment, we have informed the cleaning team so that they take note. We are sorry for the inconvenience. On the other hand, for future stays you can check our pillow menu at reception as we have several options. Kind regards,

8/10 Good

Josivan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel, location nearby Arena, Plaza Spain. Very polite staff. One day of our stay, water was missing in our bathroom.
Stayed 2 nights in Nov 2021
Response from Clàudia Masoni | Reception Vilamarí on 10 Nov 2021
Good afternoon dear Josivan, Thank you for taking the time to writte your comment and your review. We are glad to hear that you enjoyed the location of our hotel. We would like to apologize for the inconvenience of the bathroom water one of the days of your stay. We are really sorry for the issue and we realy hope that this didn't avoid you to enjoy your trip in Barcelona. Kind regards,