Serious issues with heating and management.
Posted 23-Oct-2016 on Hotels
Hotel was advertised with 'air conditioning control' meaning you have a control weather you can warm you room up or cool it down. In fact there was only a cool air - and this is in the end of October when the room was absolutely cold. There was no blankets in the room either.
It was cold at night to the point when I was given 2 additional blankets to cover myself up and they brought a portable heater to provide a bit of help. None of it helped. I woke up numerous times during the night and and couldn't sleep properly.
My request to talk to a manager was denied since they told me neither manager nor supervisor work over the weekends. When I said I need to look for another hotel, they told me i would be charged for local phone calls from the room. This is after almost a sleepless night in cold, freezing room.
I guess you can stay there on summer, since the location is good, but heating is an issue with this hotel.
To add a cherry on top.... this was my birthday, so it was not a pleasant surprise to say at the very least.