Ratings based on 789 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from scotland

Five star hotel with excellent customer service

Posted 23-Apr-2016
Pros: Everything, the staff were outstanding, hotel was amazing, music was outstanding which I didn't pic up from previous reviews. Excellent do, food fab
Cons: Nothing - everything was perfect
Location: Hotel located on the gothic quarter which was great as we loved to spend our time walking through the old town streets - lots to see
hotel and staff were outstanding. We arrived early and the hotel did everything they could to get our room ready in half an hour. We were given complimentary drinks on the roof top bar whilst we waited and the concierge brought our room key to the bar and our luggage had been taken to our room. We were celebrating my husbands birthday on the trip and the member of staff who checked us in, had the best customer service skills I have encountered. I can't believe I don't remember his name as I would have liked to mention it on the post. We got our room upgraded, complimentary breakfast, cava in the room the following day and in the bar later that night my husband got a cake with a candle in it. The background music in the hotel along with the dj on Friday and sat, just took the visit to a new level for us- outstanding. The food was exceptional and all staff in the hotel couldn't do enough to help. We plan to visit Barcelona again and this hotel will be our first choice every time
5 out of 5
by A verified traveller

Posted 23-Apr-2016
Roof top bar of hotel provides a great experience throughout the day, with a beautiful skyline view. Location perfect to walk to shops, restaurants, beach and many key attractions!
5 out of 5
by A verified traveller

Great centrally located hotel,

Posted 10-Apr-2016
Pros: Roof top bar was great to relax at after a bust day site seeing
Great hotel, easy to get to all the major sites. Nice restaurant and fabulous roof terrace and pool.
5 out of 5
by A verified traveller from Goshen, CT

Great location, teriffic staff

Posted 05-Apr-2016
Pros: The service and its location on the edge of El Born and the Gothic Quarter
Cons: Some more lights in the room and the addition of a hand rail on the shower wall.
Location: The location of Grand Hotel Central is ideal. It is within easy walking distance of the Gothic Cathedral, the Picasso Museum, the Ramblas, etc.
We spent four nights at Grand Hotel Central. When we arrived from our cruise ship at 8:30, our room was ready. We had a deluxe room, which was a good size, very modern with a good sized bathroom. Our only complaints were that the room was quite dark, unless you had the window shades up (not an option at night) and the bed was soft. There was a shower over bath, but there was no mat or hand rail and a real danger of slipping. The staff was teriffic. They provided super guidance for diverse restaurants within walking distance. We also could rent the hotel's car and driver for tours of Montserrat and trips to the airport, both at reasonable rates. The breakfast was a pretty comprehensive buffet.
5 out of 5
by A verified traveller from UK

Great hotel for a Barcelona city break

Posted 04-Apr-2016
Pros: Very modern and stylish with great staff.
Cons: Nothing
Location: Right in the heart of the city so close to culture, excellent restaurants and shopping.
Grand Hotel Central has brilliant staff who are so helpful. They were extremely polite and professional. I thoroughly recommend this hotel.
5 out of 5
by A verified traveller from wiltshire

Great central location

Posted 28-Mar-2016
Pros: Everything food staff and location .
Cons: Nothing or maybe free !!
Location: Central to everything and everything is there .
Everything about this hotel was amazing , from staff to location . I'm really glad we chose it as It's was a toss up between 3 . The location was perfect for site seeing and shopping and a 10 minute walk to the beach , also near the bars and restaurants .
5 out of 5
by A verified traveller from long island, ny

Nice hotel

Posted 21-Mar-2016
This a conveniently located nice hotel. The breakfast has great choices and in included. We walked to many attractions and came back to our room to take breaks. The roof top was ok, maybe not still too cold for outdoors.
5 out of 5
by A verified traveller from Ramsgate Kent

Great hotel close to everything

Posted 21-Mar-2016
Wow great hotel,very helpful staff. Central located close to marina and cathedral . 10mins walk from the rambles if you want the night life. Shops restaurant all near. After walking all day a coffee or beer in the bar. The hotel feel made you relaxed, early evening swim over looking the city was amazing. If I visit Barcelona again would defently stay there again
5 out of 5
by A verified traveller from UK

Excellant location close to beach, shops

Posted 14-Mar-2016
Pros: friendly and helpful staff
Cons: lifts need repairing quickly
Location: excellant location 20 mins from beach walking, near gothic part, Cathedral opposite, restaurants close by, shops near very good
Excellent stay okay the lift wasnt working on a few days but it was okay, it was my mums 70th they gave us a bottle of champagne made the stay and experience all very good All the staff so happy and made you feel very welcome a big thank you to everyone i can well recommend and will be returning
5 out of 5
by A verified traveller from London

Amazing hotel. Great staff and location.

Posted 12-Mar-2016
The hotel is very clean, very central, the staff are really helpful and friendly. Lost my baggage at the airport and they helped me locste it and bring it.