Ratings based on 936 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveller from London
A stylish hotel in the heart of the city
Posted 03-Jun-2017The staff were exceptionally helpful and friendly. The breakfast was varied and of a very good standard. The hotel is very clean and stylish. The roof bar gives amazing views of the city. The mini bar is free and is topped up daily with soft drinks. An excellent hotel.
Comment from Hotel Management
15-Jun-2017 by Jaime Estellés, Hotel Management
Dear Karen,
Thank you for you kind words towards our staff and what Grand Hotel Central has to offer.
We hope to welcome you back for another great stay.
Best regards
Jaime Estellés
Recommended
for Everyoneby A verified traveller from UK
Perfect hotel and location
Posted 02-Jun-2017It had been 10 years since we'd visited Barcelona so only being there for a couple of nights meant that we needed to make every moment count. The hotel looked great on the reviews and it didn't disappoint when we arrived. Easy to find, the reception staff and concierge where extremely helpful. The complimentary glass of cava on arrival was most welcome after a long drive from Reus airport too. The reception staff where so friendly and kindly upgraded us free of charge. The room was spacious, great view and had everything we could ask for. The bed was huge! We spoke with Pascual on both evenings, asking for recommendations to eat and both options did not disappoint. Thank you Pascual! I would also very much recommend the Sky Bar. Views are amazing, pool is beautiful and the atmosphere is so chilled out. Thank you Grand Hotel Central for making our short stay so special.
Comment from Hotel Management
15-Jun-2017 by Jaime Estellés, Hotel Management
Dear Vicky,
It is great to hear that your second time, despite being short time , in Barcelona has been successful and you have made the most out of it.
I will be passing your comments to Pascual who has been an important part of your stay.
Thank you and hope to welcome you back very soon.
Warmest regards
Recommended
for Everyoneby A verified traveller
Posted 16-May-2017
Great location, clean modern rooms and excellent service
Recommended
for Everyoneby A verified traveller from scarsdale, ny
peefect location
Posted 14-May-2017The hotel and staff were excellent. The only thing I would say needs improvement is the wifi. They have it but it doesn't work especially at night when everyone is trying to use it. I would still return to this hotel. Truly a wonderful place to stay.
Recommended
for Everyoneby A verified traveller
Posted 30-Apr-2017
Pros: Very central, bed was super comfortable
Cons: I would have like to open the windows myself.
We were in Barcelona for a birthday with 10 friends. The hotel was very central for shopping, eating, the hop on hop off bus, subway. The bed was very comfortable, and the blackout screens very helpful when morning came too fast.
Comment from Hotel Management
12-May-2017 by Jaime Estellés, Hotel Management
Dear Guest,
Thank you for your kind comments about your stay with us.
We are so glad to learn that the bed was so confortable and your party had a great stay.
We hope to welcome you back soon.
Best regards
Jaime Estellés
Recommended
for Everyoneby A verified traveller from H
Great Staff, Great location w/ a Gorgeous view.
Posted 24-Apr-2017From the moment we stepped in to check in we were greeted at the door and they politely took our bags and placed it at the front desk. Check in went smooth and the glasses of cava during the process made me forget about the long line I stood in for hours just trying to get through border control. My room was upgraded free of charge and I really appreciated that. Hallways are very quiet, rooms are very modern, and the minibar is stocked daily free of charge. Breakfast buffet is good but minimal, that did not stop is from eating it every morning though lol. The rooftop is a place where I spent most of my time at day in and day out. Before I started my day I went up top for some fresh air and views and before I went to sleep I went up for some fresh air and tunes. The view is remarkable and the staff members are great from the restaurant to the skybar. I can really go on and one on how great try are. The hotel is right in the middle of everything we wanted to do. We booked a half day bike tour with WE Barcelona through Expedia and that was only a 5min walk away. Metro stops were close as well and when we didn't felt like walking we just hopped on the Metro. One last thing, Rubén was very helpful and nice. I'd recommend this location to everyone.
Comment from Hotel Management
12-May-2017 by Jaime Estellés, Hotel Management
Dear Maurice,
Thank you for sharing your experience with us.
It seems you had a very good stay and it is reflected in such great pictures.
We hope to welcome you back in the very near future.
Warm regards
Recommended
for Everyoneby A verified traveller from Los Angeles, CA
Romantic Getaway Weekend for married couple.
Posted 09-Apr-2017Hotel location, services and staff were 5-star. My wife was in Spain for work and I flew in from Los Angeles for a getaway weekend. Rooftop bar and pool was increíble and the staff and bar were superb. The room was very clean but just a bit cramped to relax in, but I already want to go back!
Comment from Hotel Management
12-Apr-2017 by Jaime Estellés, Hotel Management
Dear Derrick,
Thank you for your kind comments.
I am very happy to know that you enjoyed so much.
The pictures are amazing and we just hope to welcome you back in the very near future.
Warm regards
Recommended
for Everyoneby A verified traveller from London
Modern sleek central hotel with friendly staff.
Posted 03-Apr-2017
Pros: The friendliness of the staff
Cons: As a short term measure, I'd introduce curtains to the archway into the sink and wardrobe area. Longer term, the bathroom doors need fixing.
Location: The location is fantastic, just opposite the old cathedral in the Gothic Quarter. It's close to the Picasso Museum and a short walk to Las Ramblas.
Our welcome at the hotel could not have been warmer or friendlier. We were treated like visiting royalty. Our luggage was whisked away and placed in our room and the concierge invited us for a free glass of wine and nibbles in the pleasant ground floor bar whilst he showed us the hightlights of Barcelona on a map and helped us book flamenco and a great dinner out.
Our room was quiet and comfortable. It was perhaps a little smaller than one might expect for a five star hotel and since it was an executive upgrade, I wonder what the standard rooms are like.
As the weather was poor, the roof top bar was not open. It looked like a great place for a drink in sunnier months however.
Now the criticism. I travelled with my adult daughter so perhaps we aren't the most sensitive to the issue, but the lack of "bathroom privacy" is a bit annoying. A lot of modern hotels seem to suffer this. The door to the toilet was made of frosted, not fully concealing glass, and in direct view of the beds. The door was a sliding door that did not meet the door frame - so this hotel is for people who don't mind too much if they hear a little "bathroom activity" from their room mate. We switched the television on loud!
Comment from Hotel Management
12-Apr-2017 by Jaime Estellés, Hotel Management
Dear Guest,
Thank you for you fantastic evaluation following your recent stay with us.
I would like to also thank you for providing with such constructive feedback. I take the opportunity to inform that we have rooms with different layout that I am sure adapts much better to your preferences.
Please do contact us in advance for your next sta with us and will happily assist with the room that suits better for you.
Warm regards
Recommended
for Everyoneby A verified traveller
Posted 31-Mar-2017
Had a great stay at the Grand! It's centrally located and has a beautiful roof deck, friendly staff, and well designed rooms.
Recommended
for Everyoneby A verified traveller from Washington, DC
Love it.
Posted 29-Mar-2017Great location- one block from the subway/Metro. Great new rooms with full blackout shades, beautifully modern bathrooms. But the best part of this hotel is the staff! They were incredibly accomodating, and really took care of us. Would recommend this hotel with 100% confidence.
