Reception

Reviews of Gallery Hotel

4.5 out of 5
Gallery Hotel
Rossello 249, Barcelona

Reviews

9.4

Exceptional

Rating 10 - Excellent. 668 out of 994 reviews" "
Rating 8 - Good. 278 out of 994 reviews" "
Rating 6 - Okay. 34 out of 994 reviews" "
Rating 4 - Poor. 11 out of 994 reviews" "
Rating 2 - Terrible. 3 out of 994 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, conveniently located, very accommodating staff. Would be happy to stay again.
Stayed 4 nights in Mar 2024
Response from Aarón on 15 Apr 2024
Dear Ahmed Adam,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay at our hotel and that our staff could accommodate you well and help you with all your needs.We would be more than happy to welcome you back in the future and provide you with another exceptional experience.Best regards,Aarón HernándezReception & Reservations Assistant Manage

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff , room is very clean definitely will recommend
Stayed 5 nights in Mar 2024
Response from Aarón Hernández on 12 Apr 2024
Dear Arturo,Thank you for choosing Gallery Hotel for your last stay in Barcelona.We are delighted to read that it will be your personal recommendation for our wonderful city. Our staff mainly focus on service and creating found memories with us.It will be an absolutely pleasure to welcome you back in your next visit to Barcelona.Best regards,Aarón HernándezReception & Reservations Assistant Manager

8/10 Good

adis

Travelled with family
Beds were horribly uncomfortable
Stayed 4 nights in Mar 2024
Response from Aarón Hernández on 9 Apr 2024
Dear Adis,Thank you indeed for taking the time to relay your honest feedback of your recent stay with us. We are glad to see that in general the hotel meet your expectations.Your feedback regarding the bed is also noted and we will look into this further and see how we can improve it. We trust we will have the opportunity to welcome you back to Gallery Hotel.Best regards,Aarón HernándezFront desk assistant manager

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The European rooms are smaller than US’s room They do not provide a sharp container for diabetics needles. They told me that in Europe do not use face towels, but Rome does. Not enough outlets. 😟
Stayed 2 nights in Mar 2024
Response from Aarón Hernández on 9 Apr 2024
Dear Helen,Thank you indeed for taking the time to relay your d honest feedback of your recent stay with us. We are happy to see that your general stay was pleasant.We kindly inform you that in Spain at least is not that common to use those towels, even though the hotel have under request. It is true that the hotel does not have a container for needles in each room but our front desk staff can get rid of them.We truly hope that you will have a chance to return to Barcelona and we would be so grateful to be able to welcome you back.Best regards,Aarón HernándezReception & Reservations Assistant Manager

10/10 Excellent

Athol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms, nice staff. Recommended,
Stayed 3 nights in Mar 2024
Response from Aarón on 27 Mar 2024
Dear Athol,Thank you for choosing to stay with Gallery Hotel.Your feedback is very helpful to others thinking of staying with us. Wonderful to know that you loved our location, facilities & services and the friendly hosts. We truly hope that you will have a chance to return to Barcelona and we would be so grateful to be able to welcome you back.Best regards,Aarón HernándezFront desk assistant manager

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice !!!
Stayed 2 nights in Mar 2024
Response from Roberta on 15 Mar 2024
Dear Juan,Thank you very much for choosing us and taking the time to share your feedback. We are very happy that you enjoyed your stay with us, and it will be a pleasure to have the opportunity to welcome you back in the near future!Kind regards,

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Amazing service. Fantastic and central location.
Stayed 7 nights in Feb 2024
Response from Aaron on 12 Mar 2024
Dear Stuart,Thank you for choosing to stay with Gallery Hotel.We are glad to hear that the hotel meet your expectations in tearms of service and that you could enjoy our unrivalled location close to the heart of Barcelona.Thank you for your positive observation and we look forward to your return visit in a not too distant future. Best regards,Aarón HernándezFront desk assistant manager

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property and I would choose to stay here again on a future visit. The property is very clean and well run, it is in a very convenient area for tourists, and most importantly, the staff are numerous and all were very helpful (as in multiple questions asked of them every day at all hours, ex. help with dinner reservations, metro directions, hailing a cab, where is the nearest coffee shop, etc.). I rarely give 5 star reviews but this property definitely deserves it.
Stayed 5 nights in Feb 2024
Response from Aaron on 28 Feb 2024
Dear Suzanne,We really do appreciate you taking the time to leave your belated feedback following your past stay with us at Gallery Hotel. Many thanks for your kind words regarding the service you received from the team.Our constant effort at Gallery Hotel is to create a relaxing environment and offer efficient, warm, friendly and unobtrusive service to all our guests and we are happy to hear that you were overall happy with the services provided by our colleagues. We are particularly glad that you enjoyed the convenient location of our hotel.From all of us at Gallery Hotel, we thank you for your wonderful review and hope to host you again soon!Aaron HernandezFront desk assistant manager

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional customer service. Very impressed.
Top notch service from start to finish. Would highly recommend for anyone used to good customer service. Where most Spanish establishments fall short, The Gallery Hotel smashes it out of the park. Very impressed and will definitely return. 10/10.
Stayed 2 nights in Jan 2024
Response from Roberta on 10 Jan 2024
Dear Alexander,Wow!! Thank you indeed for relaying your most positive feedback of your recent stay at Gallery Hotel. It was likewise a pleasure for us to have ensure for your best care and attention throughout your stay with us. We are truly humbled by your wonderful words and honored that we will be your choice of hotels when travels bring you back to Barcelona. From all of us at Gallery Hotel, thank you again, and we hope to host you again soon!! Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

MOISES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Amplio, limpio, muy buena atención del personal y buena localización en el corazón del Eixample, cerca de restaurantes y tiendas
Stayed 1 night in Dec 2023
Response from Roberta on 21 Dec 2023
Estimado Moises,Nos gustaría expresar nuestro agradecimiento por elegir hospedarse en el Gallery Hotel y compartir tan amable comentario sobre su experiencia.Nos complace gratamente comprobar que nuestra ubicación, en pleno centro de Barcelona y al lado de la mayoría de los lugares de interés turístico, tiendas y restaurantes, estuvo a la altura de sus expectativas. Confiamos en poder darle de nuevo la bienvenida en nuestro establecimiento en futuras visitas a la ciudad condal!

10/10 Excellent

Kaveh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Uresh

Stayed 3 nights in Nov 2023

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for access to transportation or just walking around. Great shopping area and options for eating. The staff is very welcoming and helpful. Breakfast was very nice as well. Great coffee and continental options. Would return on our next visit to Barcelona.
Stayed 1 night in Nov 2023

10/10 Excellent

Showei, Houston

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Erdem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

Hsiao-Ching, shrewsbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location! Beautiful hotel!
Stayed 3 nights in Oct 2023

8/10 Good

PER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaxing
Amazing
Stayed 2 nights in Sep 2023

8/10 Good

PER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Overall nice. Very friendly staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, quiet. Good restaurant. Great central location.
Stayed 2 nights in Sep 2023

8/10 Good

Izabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely stay at the Gallery Hotel. The room was spacious and clean, the bathroom was nice and there was a wide array of products. The bed was comfortable and the lobby was lovely. Staff were very accommodating and helpful - made us feel very welcome. We were disappointed that the deluxe room was interior facing meaning both windows were looking at outside walls meaning the room was very dark. The pool was very small and there were only two loungers up there so this was no use to us. A great location and easy walking distance from shops, restaurants and amenities. We would love to come back again - just would like to ensure the room has natural light!
Stayed 3 nights in Sep 2023

10/10 Excellent

Alan Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, room was very clean & great size for family of four. Continental style breakfast with freshly made omelettes was very good. Hotel was in a great location, very close/walking distance to main shopping area with plenty of small cafes & restaurants & only 5 - 10 minutes in a taxi to all the main attractions. Staff were very friendly & attentive. Only 20 mins by taxi from the airport for 30 euros. I would definitely stay there again.

8/10 Good

Vitali, Mamaroneck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff was AMAZING. always gave us recommendations on where to eat, shop, activities, etc don’t go elsewhere !
Stayed 5 nights in Aug 2023

6/10 Okay

Simranjit

Stayed 3 nights in Aug 2023

10/10 Excellent

Claudia

Stayed 2 nights in Aug 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very helpful.
Stayed 4 nights in Aug 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Staff were really helpful and friendly. Good buffet breakfast selection. Spacious rooms for our family of 4. Would not hesitate to return!
Stayed 3 nights in Aug 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
It’s an excellent boutique hotel in a perfect location to all shops and restaurants. Friendly and helpful staff that were extremely great at providing us directions, restaurant recommendations and any other assistance needed.
Stayed 4 nights in Aug 2023

10/10 Excellent

BABAK

Stayed 4 nights in Aug 2023

10/10 Excellent

Mei Yuk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful, good locations
Stayed 5 nights in Jul 2023

10/10 Excellent

Josh

Stayed 5 nights in Jul 2023

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the room deluxe was perfect for a family of 4. The service was excellent and the staff was super friendly.
Stayed 3 nights in Jul 2023

8/10 Good

Ross

Liked: Cleanliness
Wonderful location in the heart of Eixample in close proximity to cafes, restaurants and bars. Hotel is well maintained and rooms were simple but nice. When we first arrived our allocated room had an overwhelming odour of cigarette smoke but the receptionist changed our room without any issue. The rooftop pool was ok, but the pictures online are rather flattering. The reality is a very small pool in a small area with very limited seating and sun loungers, especially when busy. We opted to have breakfast elsewhere so unable to comment on that aspect. I may consider staying here again for the right price given the superb location.
Stayed 3 nights in Jul 2023

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best locale
The location of this hotel is perfect. Right in between to the 2 main streets in Barcelona.
Stayed 3 nights in Jul 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
The hotel is in a great location, super friendly staff and comfortable room.
Stayed 1 night in Jul 2023

10/10 Excellent

Danelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent here. The best!
Stayed 2 nights in Jul 2023

10/10 Excellent

Ninglei

Stayed 3 nights in Jul 2023

10/10 Excellent

Heather

Stayed 2 nights in Jul 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The team was incredibly friendly and helpful. This was close to the hop on and hop off buses.
Stayed 2 nights in Jul 2023

10/10 Excellent

Katherine, Simi Valley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel close to shops and restaurants. Spacious rooms. Reception staff very nice and helpful. Highly recommend this hotel in Barcelona.
Stayed 2 nights in Jul 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcelona Family Trip June 2023
It was our first visit to Barcelona and stayed at this wonderful hotel in a nice neighborhood in the Eixample. Outstanding staff at the front desk, easy welcoming checkin, nice updated comfortable rooms with all the amenities. Close to tons of shopping and dining options. The Diaganol metro station is right outside the door. Close east walking to Casa Mila and Casa Batllo. It was also my daughter’s birthday during our stay. The staff surprised us with a nice birthday cake treat in our room even though we didn’t mention it was her birthday. Shows the customer service and attention to details. Would definitely stay her again.
Stayed 5 nights in Jun 2023

8/10 Good

Kimito

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Nice but old
Good but very dated hotel. Great location. Wonderful staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable Hotel in Barcelona
The Gallery Hotel offered my family an outstanding stay. The location was perfect, the room was spacious and clean, and the service was incredible. The extra touches were noticed: the lemon water offered to us upon check in, the hard candies in the lobby, and the chocolate on our pillow with the turn down service. An added bonus was the reasonably priced delicious breakfast!
Stayed 3 nights in Jun 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great!
Stayed 1 night in Jun 2023

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and recommended
Excellent facilities supported by excellent service from people who worked there
Stayed 3 nights in Jun 2023

8/10 Good

Jurgita, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best thing about this hotel is that it is centrally located, walking distance to main shopping and restaurants in Barcelona. Great to drop off your luggage and sleep in between your Barcelona adventures.
Stayed 1 night in Jun 2023

10/10 Excellent

Maeve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023