Ratings based on 636 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Toronto, ON

Nice hotel great location

Posted 18-Aug-2016
Pros: Location, cleanliness, comfort.
Cons: N/a
Amazing hotel with rooftop views of Barcelona. My room was clean, spacious and the bed extremely comfortable. Staff were always responsive and friendly. Location was close to great restaurants and shops I would frequent daily. I would stay at this hotel again most definitely.
Comment from Hotel Management
21-Aug-2016 by Jenniffer Customer Care, Hotel Management
Thank you for staying with us and for your kind comments. See you soon.
2out of 5
by A verified traveller

Would try another hotel

Posted 26-Jul-2016
Good location. Subpar service. Staff uninterested in my experience. Floors in room dirty.
3out of 5
by A verified traveller from UK

Quiet and clean

Posted 22-Jul-2016
Pros: Quiet
Cons: Kettle, more plug sockets in the room
Location: Central. Everything walking distance
Very quiet due to sound proofing. Clean hotel with welcoming helpful staff. Very disappointed a hotel of this rating did not have a kettle/tea making facilities. Also only two plug sockets in the room. There was one on a bed side draw next to a bed, but why not on the other draws next to the other bed, doesn't make sense?
4out of 5
by A verified traveller

Lovely hotel, helpful staff

Posted 21-Jul-2016
The hotel is very comfortable. The staff are so helpful and really friendly. Great location! Close to buses, tubes and easy to walk to main attractions
5out of 5
by A verified traveller from Goyang, Korea

편안한 호텔

Posted 05-Jul-2016
Pros: 직원의 친절함
조용하고 편안한 호텔입니다. 서비스는 만족스럽고, 옥상에서 바로셀로나를 바라보면서 먹는 조식도 깨끗하고 좋았습니다.
Comment from Hotel Management
07-Jul-2016 by Jenniffer Customer Care, Hotel Management
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!
5out of 5
by A verified traveller from Calgary,AB Canada

Nice Hotel close to all amenities!

Posted 30-Jun-2016
Pros: Location and how quiet it was within!
Cons: More information provided in Hotel re: tourist attractions! Would have been beneficial for understanding the need to pre purchase tickets!
Location: La Rambla was just steps away! Great walking and shopping along there! Hop on/off bus very good for seeing the city and all the attractions!
We really enjoyed our stay at the Cram! We were worried prior to booking, because of other reviews for different hotels! Most seem to indicate that it would be noisey! We had a room on the 3rd floor, busy street below, and yet heard nothing of the exterior traffic noise below! The location was excellent and provided many bars, restaurants, transport, etc, minutes out the door!
Comment from Hotel Management
06-Jul-2016 by Jenniffer Customer Care, Hotel Management
Thank you for sharing your experience and for letting know future guests your opinion. See you soon.
4out of 5
by A verified traveller

Perfect spot for a barcelona city break

Posted 29-Jun-2016
I have to be very picky to fault this hotel at all! It was such a good price for a very clean, quiet and perfectly located stay. The staff were so friendly and helpful, and had no problem letting us check out late for our early evening flight. The pool on the roof terrace (very small but just the right size for dipping in to cool off, and it seems that most hotels have small rooftop pools here anyways) was just what was needed after a day of trekking around the city in the heat, with loungers and towels, plus a bar to order drinks and light snacks. Our room was very clean and had an amazing shower, and you wouldn't be able to tell the hotel is on the corner of one of the busier streets (arago) as the double glazing blocked out all traffic noise. Plenty of great places to eat nearby, 5-10 min walk to the metro and 15 min walk to la pedrera. So, my only two very very small criticisms were that the only bin was a tiny one in the bathroom, and the pool could have done with a more frequent cleaning. But don't let that put you off, definitely a great place for visiting a beautiful city!
Comment from Hotel Management
06-Jul-2016 by Jenniffer Customer Care, Hotel Management
For us your feedback is very important as it help us to continue doing our best and to know that you have truly enjoyed your visit. We hope to see you soon.
4out of 5
by Ho Sze from Hong Kong

Posted 23-May-2016 on Hotels
Quite noisy when the customers opened the room next to our room. The swimming pool is just opened between 12noon and 8pm which made us cannot use the swimming pool as this time would go out normally for the tourists
Comment from Hotel Management
by Jenniffer Customer Care, Hotel Management
Thank you for sharing your experience. Your comments are always inportant to us. We hope to see you soon, Jenniffer
4out of 5
by Peder from Sweden

Posted 20-May-2016 on Hotels
Mycket trevlig/Serviceminded personal. Fick förlängd rumsvistelse (kl. 15:00) då flyget hem gick sent. Alldeles för hög musik och i alla utrymmen (inget lugnt ställe). Utmärk pool på taket för avkoppling, solstol, drink etc.
Comment from Hotel Management
23-Jul-2016 by Jenniffer Customer Care, Hotel Management
Tack för att du valde oss; vi jobbar hårt för att göra våra gäster nöjda. Vi uppskattar din feedback.
5out of 5
by A verified traveller

Trendy & convenient

Posted 16-May-2016 on Hotels
V short visit so ideal location to pack lots in. Good restaurants recommended by hotel. Carla was excellent in bar. Great rapport.
Comment from Hotel Management
by Jenniffer Customer Care, Hotel Management
Thank you for your comments. We hope to welcome you back soon.