This is not a 4-start hotel.
the room was not very clean, lots of wears tears. On a close examination after a cold night I found out that the duvet needs to be thrown out since it has gone past its expiry date (matted cotton). It room was missing basic amenities such as kettle or tea-coffee (not a feature of a 4-star hotel). Overall, not a 4-star hotel. I think the past good reviews either fake or manufactured.
Comment from Hotel Management
27-Mar-2018 by Jenniffer Custome Care, Hotel Management
We are sorry to hear your feedback as we have no need to look for manufactured. Nevertheless, we appreciate your confidence in our services and we will address your comments to improve to our housekeeping.