Breakfast, lunch and dinner served

Reviews of Cotton House Hotel, Autograph Collection

5 out of 5
Cotton House Hotel, Autograph Collection
Gran Via De Les Corts Catalanes, 670, Barcelona

Reviews

9.2

Wonderful

Rating 10 - Excellent. 128 out of 167 reviews" "
Rating 8 - Good. 21 out of 167 reviews" "
Rating 6 - Okay. 10 out of 167 reviews" "
Rating 4 - Poor. 3 out of 167 reviews" "
Rating 2 - Terrible. 5 out of 167 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is stunning. I loved the decor and design of the room. The entire staff was outstanding and incredibly accommodating. Beginning with checkin we were always made to feel at home. Special shoutout to Reyes.
Stayed 3 nights in Feb 2024

10/10 Excellent

Nick

Stayed 1 night in Jan 2024

10/10 Excellent

Tracey, Howey in the Hills

Travelled with partner
Liked: Cleanliness
Great friendly and knowledgeable staff. Rything. restaurant and wait staff. Front desk staff were extremely efficient. Rooms were excellent. Great location. Close to everything. Highly recommend
Stayed 2 nights in Dec 2023

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel, stunning interiors throughout. Love the library bar and restaurant. The history of the building has been exquisitely maintained. Room was typical size for European Hotel rooms, but huge bathroom and king size bed, with fantastic sheet/duvet, it will be our go to hotel when visiting Barcelona. Don’t miss the outdoor Terrance dinning. Beautiful!
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our wedding and the staff went way and beyond to accommodate us!! Thank you so much for everything!! We will be back.
Stayed 4 nights in Oct 2023

10/10 Excellent

marcy

Stayed 5 nights in Sep 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We loved the welcome we got! The room was clean, did not like facing brick wall
Stayed 5 nights in Sep 2023

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location for adventure
It's a beautiful hotel in a great location that is easily accessible to main attractions either by walking or the train. Our room was very nice and spacious. The hotel bar was also so beautiful. Highly recommend for a stay in Barcelona. Also the concierge was incredibly helpful in making dinner reservations in advance of our stay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Barcelona Gem
Fabulous hotel in a very convenient location. Beautifully decorated lobby area. Rooms are quiet and beds are very comfortable. Lovely outside area for dining and drinks . The bath/shower is a wet room. Care is needed there as the floor area can be slippery.
Stayed 3 nights in Aug 2023

10/10 Excellent

SHIMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Aug 2023

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only complaint was that my room was small. And the restaurant dinner menu was somewhat limited.
Stayed 7 nights in Jul 2023

10/10 Excellent

Bashar

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Hoetel
Great boutique hotel. Service xceptional.
Stayed 1 night in Apr 2023

10/10 Excellent

Boyu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect! Plenty shopping and dining options around it. The service is excellent! Staffs are extremely friendly and helpful. The room is very clean and designed with style. Will definitely come back if had the chance.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
Stayed 3 nights in Oct 2022

10/10 Excellent

Alfred

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
There was nothing we didn’t like. It is an outstanding hotel in terms of elegance and comfort, and with a superb cuisine. It is also conveniently located to the main historic and shopping areas. The staff were welcoming and very helpful.
Stayed 1 night in Nov 2022

10/10 Excellent

Susan, Lakefield

Stayed 2 nights in Oct 2022

10/10 Excellent

Shivani

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky luxury in the centre of Barcelona
The Cotton House is a unique experience. Lovely decor, great central location and a lovely bar. Staff were friendly in a quirky informal kind of way but very helpful. Rooms are stylish but small. Great balconies and view over the city. Definitely worth a stay.
Stayed 3 nights in Oct 2022

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved the history of the Bldg , and the staff was helpful. Also had a great restaurant on the rooftop.
Stayed 3 nights in Oct 2022

10/10 Excellent

Jorge

Stayed 1 night in Sep 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant and decor. Enjoyed the "Cotton" theme and motif.
Stayed 4 nights in Sep 2022

10/10 Excellent

Keith

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet, beautiful decorated, friendly service, although sometimes slow in dining room. Be patient, its worth it.
Stayed 3 nights in Sep 2022

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge Ariadna was very helpful and knowledgeable. Front desk pleasant. Bar good. Our second room was not ready until 6 pm which was unfortunate
Stayed 3 nights in Aug 2022

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing property, definitely coming back
Stayed 1 night in Jul 2022
Response from Gossypium Team on 14 Aug 2022
Dear Adam, Warm greetings from the Cotton House Hotel! Thank you so much for your lovely comment, we really appreciate it. It will be our pleasure to welcome you whenever your travels bring you to the city. Kind regards, Gossypium Team

6/10 Okay

James

Liked: Cleanliness
Disliked: Staff & service, amenities
Neither the facilities nor the service are commensurate with the price and aspirations of this property.
Stayed 3 nights in Jul 2022
Response from Gossypium Team on 14 Aug 2022
Dear James, Firstly, we would like to thank you for taking your time to comment about your experience at Cotton House Hotel. We endeavor to provide outstanding service and would like to apologize if this was not the case based on your satisfaction final score. Please know that once we have all the details, we will review your case internally in order to find out what went wrong and solve the issues immediately. Once again, thank you for providing us with your feedback. If you'd like to add any further comments, please don't hesitate to contact us via email at: gossypium@hotelcottonhouse.com Sincerely, Gossypium Team

10/10 Excellent

Anand Narain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
From checking to check out all the staff members were very very helpful. I went for the breakfast as well. Very high quality breakfast and service
Stayed 3 nights in May 2022
Response from Gossypium Team on 14 May 2022
Dear Anand Narain, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Cotton House Hotel, Autograph Collection. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Cotton House Team

10/10 Excellent

Marla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted with champagne upon our arrival. The staff, especially Alex, were extremely friendly and helpful. The hotel is beautiful. Very tastefully decorated and beautiful. Rooftop pool has great views of the city. Room was very pretty. Waterfall shower a nice touch. I’ve never had such excellent housekeeping service! We loved our stay here and would come back again!
Stayed 4 nights in Apr 2022
Response from Gossypium Team on 14 May 2022
Dear Marla, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Cotton House Hotel, Autograph Collection. . We really appreciate your kind words about Alex and our staff in general. We try our best to make you feel like at home! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Cotton House Team

8/10 Good

John, Santo domingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To slow service in breakfast
Stayed 3 nights in Jan 2022
Response from Gossypium Team on 31 Jan 2022
Dear Mr. John, Firstly, we would like to thank you for taking your time in leaving a comment on Expedia in order to evaluate our service. Your opinion is very important to us and it will be taken into consideration in order to improve our services and offer a better experience to our guests. I will talk with the F & B manager to check it. Once again, we are thankful for taking your time to evaluate our service. If you would like to add any further comments, please do not hesitate to contact us via email at: cristina.urbieta@hotelcottonhouse.com Have a nice day ahead. Warm regards, Cristina Urbieta

10/10 Excellent

Annette, Bayamon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localización. Hermoso hotel con cuartos muy cómodos. El restaurante delicioso.
Stayed 3 nights in Nov 2021
Response from Gossypium Team on 29 Nov 2021
Dear Annette, Thank you for taking the time to share your experience at Cotton House Hotel. We truly appreciate your comments to improve our work. We look forward to welcoming you back in the near future. Kind regards, Gossypium Team

2/10 Terrible

Gerlinde

Stayed 1 night in Oct 2021

8/10 Good

Otello Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2021

10/10 Excellent

Assaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest and friendly hotels.
One of the nicest and friendly hotels. It was excellent but it’s about time to renew all towels.
Stayed 1 night in Sep 2021

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Stunning hotel, very relaxed and interesting. The piped music outside was a bit loud and unnecessary but personal taste perhaps
Stayed 3 nights in Sep 2021

6/10 Okay

Miss M

Liked: Cleanliness
Disliked: Staff & service
Nice hotel but rooms are small
I was disappointed with the size of the room and in particular the lack of wardrobe space. The clothes hanging space (which was in the bathroom!) could only hold about 5-6 items of clothing and we were in Spain for a week so we had to live out of our suitcase.
Stayed 4 nights in Aug 2021

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort
A really lovely hotel, interior decor is really beautiful and feels very luxury. Overall we had a great stay, it’s a different area of Barcelona for us so was nice to explore. Great location and in easy walking distance of plenty of cafes, restaurants, shops, sites such as L’Arc de Triomf, Ciutadella Parc, La Rambla. The service was generally ok, front reception staff very polite and helpful, restaurant service was good although a little slow. The most frustrating thing for us was the pool being so small and only 5 beds, so if you want to go and stay by the pool each day this might not be the best hotel choice for you as you may struggle to get a bed. The pool area was really nice, just very small in comparison to the number of guests the hotel can accommodate. Service at the pool was hit and miss, some days good but there wasn’t even anyone up there on the Friday which seemed odd. Overall a good hotel, we had a great time, I don’t know that it’s be my first choice if we go back again.
Stayed 4 nights in Aug 2021

8/10 Good

Matthew

Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel any great location. The staff was great, especially Berta, a young woman at the front desk who was especially friendly, offered great restaurant choices and had a great smile (I think, under her mask). I'd stay there again
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location
Loved the hotel. One of our favorites.
Stayed 2 nights in Feb 2020

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Christina, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is astonishing down to every detail! My only regret is staying for only one night. Be sure to take advantage of the breakfast buffet- it is wonderful!
Stayed 1 night in Jan 2020

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved It
We received the absolute best service at The Cotton House! From front door to concierge, everyone was delightful. Bed was very comfortable, location ideal, backside of hotel was really quiet. Note: Signature scent in rooms, may bother those sensitive to fragrance. If not, it will help you relax and unwind.
Stayed 1 night in Jan 2020
Response from Cotton House Team on 15 Jan 2020
Dear Heather, Thank you so much for your extremely kind words regarding your stay. We're thrilled you enjoyed your time at the Cotton House! All the best, Cotton House Team

10/10 Excellent

Verified traveller

Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, friendly staff, clean room, great amenities
Stayed 5 nights in Nov 2019