Outdoor pool, pool loungers

Reviews of Ciutat de Barcelona

3 out of 5
Ciutat de Barcelona
C/ Princesa, 33-35, Barcelona

Reviews

8.8

Excellent

Rating 10 - Excellent. 468 out of 1004 reviews" "
Rating 8 - Good. 422 out of 1004 reviews" "
Rating 6 - Okay. 83 out of 1004 reviews" "
Rating 4 - Poor. 20 out of 1004 reviews" "
Rating 2 - Terrible. 11 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, staff & service
Good location and clean. The only real negative is it’s loud. The rooms are small and the doors are heavy so you hear absolutely every coming and going.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kieren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and staff were helpful and friendly. Good cocktails.
Stayed 7 nights in Feb 2024
Response from Front Desk on 26 Feb 2024
Thank you very much for your feedback. Best regards

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay.
Stayed 2 nights in Feb 2024
Response from FRONT DESK on 24 Feb 2024
Thank you very much for your feedback. Best regards

6/10 Okay

Ana

Liked: Cleanliness, staff & service
El hotel estaba lindo y el staff nos atendió muy bien, muy amables. Sin embargo, nos tocó una habitación con puerta que conecta a otra habitación y no pudimos dormir nada porque habían dos hombres quedándose allí y parecían de fiesta hasta las 2am aproximadamente. Avisamos en recepción pero no hicieron nada.
Stayed 1 night in Feb 2024
Response from Front Desk on 12 Feb 2024
Sentimos comunicarle que su comentario no es enteramente correcto porque nada más avisar a la recepción hemos llamado a la habitación que producía molestias y estos cesaron de hacerlo. Un saludo.

8/10 Good

Hao, Port Moody

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Everything good, except poor soundproof of walls.
Stayed 2 nights in Feb 2024
Response from Front Desk on 12 Feb 2024
Thank you for your feedback. Best regards

6/10 Okay

Ingar

Great location in the middle of the Gothic quarter.
Stayed 1 night in Jan 2024
Response from Front desk on 29 Jan 2024
Dear Ingar,Thank you for your feedback.

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El Hotel tienen muy buena localización , La habitación era cómoda, pero el baño es un poco estrecho.
Stayed 3 nights in Jan 2024
Response from Front desk on 25 Jan 2024
Apreciado Rafael,Gracias por su tiempo en escribir su reseña que es muy importante para nosotros.Les esperamos de nuevo en Hotel Ciutat de Barcelona.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Front desk on 25 Jan 2024
Apreciado David,Gracias por su tiempo en darnos su valoración. Lo apreciamos mucho.Les esperamos de nuevo en Hotel Ciutat de Barcelona.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Front desk on 25 Jan 2024
Apreciado Daniel,Gracias por su tiempo en darnos su valoración. Lo apreciamos mucho.Les esperamos de nuevo en Hotel Ciutat de Barcelona.

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near the Picasso museum and shops and grocery stores.
Stayed 3 nights in Dec 2023
Response from Front Desk on 12 Feb 2024
Thank you for your feedback. Best regards

10/10 Excellent

taras

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Front desk on 25 Jan 2024
Dear Taras,Thank you for taking the time to give us your feedback. We appreciate it very much.We look forward to seeing you again at Hotel Ciutat de Barcelona.

10/10 Excellent

Agnieszka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good value for money. Staff very nice and helpful. The room was clean. Hotel is situated in the very centre of Barcelona which is very convenient although it can be sometimes noisy at night. Overall experience was very satisfying.
Stayed 6 nights in Dec 2023
Response from fatima on 28 Dec 2023
thank you we look forward to receiving you soon

8/10 Good

Milennath

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Convenient location. Simple hotel, basic amenities. Did not try their breakfast, went to a pulpería (cafeteria) in the corner, every morning. Staff could be nicer but they were not rude, just not too friendly.
Stayed 3 nights in Dec 2023
Response from FRONT DESK on 1 Jan 2024
Thank you very much for your feedback. Best regards

10/10 Excellent

Jasmine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Front Desk on 1 Jan 2024
Thank you very much for your feedback. Best regards

10/10 Excellent

Bruce

Stayed 1 night in Dec 2023
Response from Front Desk on 1 Jan 2024
Thank you very much for your feedback. Best regards

10/10 Excellent

Marivina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on 1 Jan 2024
tHANK YOU FOR YOUR FEEDBACK. BEST REGARDS

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property in the old city.
Response from Front Desk on 12 Feb 2024
Thank you for your feedback. Best regards

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great - comfy beds, nice bathroom and a good balcony. It's in a great location and walkable throughout the city.
Stayed 4 nights in Nov 2023
Response from Front Desk on 18 Dec 2023
Thank you for your feedback. Best regards

10/10 Excellent

Sreya

Stayed 2 nights in Nov 2023
Response from Front Desk on 1 Jan 2024
Thank you very much for your feedback. Best regards

10/10 Excellent

Llewelyn, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent customer service. Very clean facilities. Highly recommend.
Stayed 8 nights in Nov 2023
Response from Thank you for your feedback. Best regards on 18 Dec 2023
Thank you for your feedback. Best regards

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 6 nights in Nov 2023
Response from Front desk on 29 Nov 2023
Dear Megan,Thank you for your nice review.We hope to see you in a new future with us.Best regards,

10/10 Excellent

Aboudi

Stayed 1 night in Sep 2023
Response from Front Desk on 19 Nov 2023
Thank you very much.

10/10 Excellent

Aboudi

Stayed 1 night in Sep 2023
Response from Front Desk on 19 Nov 2023
Thank you very much

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Front Desk on 17 Nov 2023
Thank you very much for your feedback. Best regards.

10/10 Excellent

Meire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location and cleanliness.
Stayed 1 night in Nov 2023
Response from Front Desk on 17 Nov 2023
Thank you very much for your feedback. Best regards.

8/10 Good

Judy, Annandale

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Beds rolled on wood floors, heat fan was noisy, bathroom lights above sink aimed right in your eyes. Had two twin beds instead of one double. Could hear people talking in next room. Great location. Lots of restaurants, stores, and gelato shop right across the street 😊 could walk to historic sites.
Stayed 2 nights in Nov 2023
Response from Front Desk on 17 Nov 2023
Thank you very much for your feedback. Best regards.

8/10 Good

Corazon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Accessible to everything Located in an area full of young people Good breakfast Helpful staff
Stayed 2 nights in Nov 2023
Response from Front Desk on 8 Nov 2023
Thank you very much for your feedback. Best regards

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, very walkable area … reasonable price, kind and efficient staff … excellent drinks at the rooftop bar.
Stayed 3 nights in Oct 2023
Response from Front Desk on 7 Nov 2023
Thank you very much for your feedback. Best regards

10/10 Excellent

Marisol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
staff was amazing and location is great!
Stayed 5 nights in Oct 2023
Response from Front Desk on 26 Oct 2023
Thank you very much for your feedback. Best regards

10/10 Excellent

Gregory

Stayed 4 nights in Oct 2023
Response from Front Desk on 17 Nov 2023
Thank you very much for your feedback. Best regards.

8/10 Good

Angel Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Practical location to get around.
Stayed 5 nights in Oct 2023
Response from Front Desk on 22 Oct 2023
Thank you very much for your fedback. Best Regards

8/10 Good

Timothy, Pleasant Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet. Would be great if there was a kettle.
Stayed 4 nights in Oct 2023
Response from Front Desk on 21 Oct 2023
Sorry to inform you we do not have kettles available in rooms. Best Regards

8/10 Good

Hal

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Oct 2023
Response from Front desk on 24 Oct 2023
Dear Hal,Thank you for your review of your stay at the hotel.We hope to see you soon again.Best regards,

6/10 Okay

Kamal

Travelled with partner
Disliked: Cleanliness, staff & service
Bathroom shower head was too close to wall. Very flimsy shower curtain. When I started to take shower, shower curtain was touching my body. Overall experience was not pleasant for the money I paid.
Stayed 2 nights in Oct 2023
Response from Front Desk on 19 Oct 2023
Thank you very much for your feedback. Best regards

10/10 Excellent

B F

Stayed 3 nights in Oct 2023
Response from Front desk on 16 Oct 2023
Thank you for taking the time to complete this review, which is very important for us to keep improving every day.We appreciate the good score you have given us. It is a pleasure to know that you enjoyed your stay with us and we hope to welcome you back soon!

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front desk on 16 Oct 2023
Thank you for taking the time to complete this review, which is very important for us to keep improving every day.We appreciate the good score you have given us. It is a pleasure to know that you enjoyed your stay with us and we hope to welcome you back soon!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice stay!
Hotel in a great location, very clean, room quite dim, uncomfortable bed, front desk service good.
Stayed 2 nights in Oct 2023
Response from Front Desk on 11 Oct 2023
Thank you very much for your feedback. Best regards

6/10 Okay

Lana, West Kelowna

Travelled with family
Bare bones hotel. Staff not terribly polite or helpful. Continental breakfast very limited. Beds fairly hard and uncomfortable. No coffee machine or tea in rooms. No iron in room, although was allowed to use one for a brief time. Killed 1 large cockroach in room on last day there. Did appreciate how close to everything we were. Was quiet, but if your looking for more comfort and amenities probably not the hotel for you.
Stayed 4 nights in Oct 2023
Response from Front Desk on 7 Oct 2023
We are sorry that your stay was not pleasant but I would like to inform you that the staff is very friendly as it is reflected in most of the opinions that you can consult in this section. The Hotel does not have ironing facilities like most hotels in our category, that is, you cannot book a standard three star hotel and then expect five star hotel services. In any case, you could have informed the reception of the problems and the animals you claim to have found in order to solve the problems or at least verify that they were true. Regards.

2/10 Terrible

Sergey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is terrible, the breakfast selection is very poor and every morning the same. I'll never go back there...
Stayed 5 nights in Sep 2023
Response from Front Desk on 7 Oct 2023
Thank you for your feedback and for not coming again. Best regards

8/10 Good

Jay

Stayed 3 nights in Sep 2023
Response from FRONT DESK on 26 Oct 2023
Thank you very much for your feedback. Best regards

10/10 Excellent

norman

Travelled with family
A true feel for Barcelona in this area. Great character found in shops, restaurants, bakeries, etc. Can pay much more but will miss out the experience of the city.
Stayed 3 nights in Sep 2023
Response from Front Desk on 7 Oct 2023
Thank you very much for your feedback. Best Regards

10/10 Excellent

Krystell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, 24 hour reception, elevators, rooftop (small) pool, rooftop cafe (tables fill quickly, book in advance) english channel tv options, rooms with small "juliet" style balconies, multiple convenience stores nearby, taxis pass by all day and night, multiple restaurants, fast food options, 15 minute walk to la rambla, 30 min walk to beach. Great staff.
Stayed 2 nights in Oct 2023
Response from Front Desk on 7 Oct 2023
Thank you very much for your feedback. Best regards

4/10 Poor

Heather

Liked: Cleanliness
Disliked: Staff & service, amenities
Arrived at the property and asked for a quiet room. I know enough Spanish to know it wasn't changed and was right next to the lift. Not quiet and they should just have been honest. Also stank of cigarette smoke as it was coming in through the bathroom window and air con intake which opened onto a small courtyard where someone was smoking. I did tell reception but no update and unfortunately I am very sensitive to fumes so came away with some issues. More worthy of a hostal rating tha 3***. Not impressed after the variety of other places I stayed.
Stayed 1 night in Sep 2023
Response from Front Desk on 30 Sept 2023
Thank you very much for your feedback. Best regards

8/10 Good

GLENN C

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for being in the center of it all. But that also means street noise from late night partiers. Bed was comfy, room clean and spacious enough for two. AC was a bit finicky to control at times but worked well enough overall. Bar service on rooftop was somewhat inconsistent and slow at times, but the views and pool were pretty good.
Stayed 6 nights in Sep 2023
Response from Front Desk on 30 Sept 2023
Thank you for your feedback. Best regards

6/10 Okay

Joanna, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special for a room but great area in Barcelona.
Stayed 5 nights in Sep 2023
Response from Front Desk on 30 Sept 2023
Thank you for your feedback. Best regards

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Very pleasant stay close to most things great food nearby and easy to walk anywhere. A great location
Stayed 3 nights in Aug 2023
Response from Front Desk on 30 Sept 2023
Thank you for your feedback. Best regards

10/10 Excellent

Michal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Very easy access to the hotel. Coffee shops everywhere. Convince stores with in walking distance. Enjoyed our stay and visit in Barcelona.
Stayed 6 nights in Sep 2023
Response from front desk on 22 Sept 2023
Dear guestthank you for choosing hotel ciutat barcelona for your stay we hope to get you again soonbest regards,

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy check in, room was ready and it was a clean room. Loved the staff, in a great area! Would stay here again and do recommend this place!
Stayed 6 nights in Sep 2023
Response from Front Desk on 20 Sept 2023
Dear guest,first we want to thank you for choosing our hotel for your stay in barcelona ,glad to hear thas you was happy and satisfied in ciutat hotel barcelona and we hope to get you again soon thank youbest regard,

10/10 Excellent

Arthur Damaso, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the gothic quarter off carrer princesa is this gem of a place. This hotel is in such a great location. Everything and I mean everything is within walking distance. It is in the heart of the gothic quarter but is surprisingly quiet. The bed was comfortable, the shower was hot, and the room service kept everything clean. The reception area staff always said hello and we're helpful with all questions asked. They call taxis for you when needed. I tried their breakfast and it was enjoyable with croissants, tortillas, bacon, pastries, juice, coffee, and so much more. The rooftop is enjoyable with great views of the city and they have a bar and swimming pool.
Stayed 6 nights in Aug 2023
Response from Front Desk on 28 Aug 2023
Thank you very much for your feedback. Best regards

8/10 Good

Jeremy

Liked: Cleanliness
Stayed 4 nights in Aug 2023
Response from Front Desk on 28 Aug 2023
Thank you very much. Best regards