- Disliked: Cleanliness, staff & service, property conditions & facilities
Lacks attention to basic details
Fine location, didn't mind the stairs up however once we arrived in the room it was a mess. One of our towels had giant holes in it. The room smelled like mildew, probably because of the wood flooring to the shower. The toilet had stains around the bottom. The sink was missing a drain stop and we could move the table holding the sink basin very easily - it wasn't attached to the floor or wall or anything. The bed was comfortable. The walls were thin and we could understand what our neighbors in the hotel were saying. It is annoying that they had a kettle with slots for tea or coffee bags, but none were provided. Also when we arrived the window curtain was half off the rod because the curtain was secured with velcro. It was easy to fix but shows the cleaning staff have very little attention to detail. the bathroom walls were also metal and rusting, which seems poorly thought through and poorly cleaned.