Economy Double Room | Individually decorated, blackout curtains, free WiFi, bed sheets

Reviews of BYPILLOW Wander

3 out of 5
BYPILLOW Wander
Carrer de Montserrat, 13, Barcelona

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 77 reviews" "
Rating 8 - Good. 31 out of 77 reviews" "
Rating 6 - Okay. 11 out of 77 reviews" "
Rating 4 - Poor. 3 out of 77 reviews" "
Rating 2 - Terrible. 9 out of 77 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Khachatryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Apr 2024
Response from Wander by Pillow on 2 May 2024
Dear Khachatryan,Thank you for taking the time to review our establishment Wander by Pillow.We hope to see you again very soon for your next stay in Barcelona.Yours sincerely,Reception

8/10 Good

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Wander by Pillow on 28 Nov 2023
Dear Guilherme,Thank you very much for taking the time to review our establishment Wander by Pillow.We hope to see you again very soon for your next stay in Barcelona.Regards,Reception

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Wander by Pillow on 12 Oct 2023
Dear Daniel,Thank you very much for your review of our Wander by Pillow establishment.We are glad to hear that you enjoyed your room.We hope to see you again very soon for your next stay in Barcelona.Yours sincerely,Reception

8/10 Good

Julia

Liked: Cleanliness, staff & service
This is more like a very upscale hostel than a budget hotel - dingy entrance but the property itself (part of the 4th floor of the building, with elevator access) was clean. Rooms were tidied each day, filtered water accessible from the front desk 2pm-8pm. Private bathroom. I would stay there again.
Stayed 8 nights in Jun 2023
Response from Wander by Pillow, reception on 27 Jun 2023
Dear Julia, Thank you so much for taking the time to review our boutique hostel Wander by Pillow! We are glad to hear that you enjoyed our location. Wander by Pillow is located in the center of town, very close to the harbor and the beach. Thank you for mentioning positively our methodical cleaning service. We hope to see you again very soon for your next visit to Barcelona. Yours sincerely, Reception

10/10 Excellent

Mohd Azman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was good but a bit small. Everything else was great!
Stayed 3 nights in Jun 2023
Response from Reception on 25 Jun 2023
Dear Azman,Thank you so much for your review of our Wander by Pillow property!We hope to see you again very soon for your next stay in Barcelona.Yours sincerely,

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and impeccably clean room. Front desk person was friendly and efficient. Once you get past the sketchy looking entrance and 7-10 step climb to the elevator the hotel on the 4th floor is very nice. I would stay again but it was hard bringing my bags up and down in the building entrance
Stayed 2 nights in May 2023
Response from Wander by Pillow, reception on 14 May 2023
Dear Jill, Thank you for taking the time to review our property Wander by Pillow. We are glad to hear that you had a comfortable stay with us and that you felt welcomed by our staff. We are sorry to hear that all of the external elements of the hostel had such an impact on your rating. We hope to see you again on your next visit to Barcelona. Greetings, Reception

8/10 Good

Sukanthi

Stayed 3 nights in Apr 2023
Response from Wander by Pillow, reception on 31 May 2023
Muchas gracias por haber puntuado nuestro establecimiento Wander by Pillow!Nos alegramos de que haya sido satisfactoria su estadía con nosotros. Esperamos volver a verle pronto! Saludos

10/10 Excellent

Edwin

Liked: Cleanliness
It wasn’t a traditional hotel building. It felt I rented a room at one of the top floors. Private residence lived in the building too. I’m not saying I didn’t like it I’m just saying it was different. The room I had was great!
Stayed 1 night in Mar 2023
Response from Wander by Pillow on 10 Apr 2023
Dear Edwin,Thank you very much for your review of our Wander by Pillow establishment.We are glad to hear that you enjoyed your room.We hope to see you again very soon for your next stay in Barcelona.Yours sincerely,Reception

6/10 Okay

laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It is bare bones. The room is 9ft x 9 ft with a Private bath. Description read hotel but really felt like private hostel. Fine if you’re expecting that. We just were not. Location is great though.
Stayed 5 nights in Jun 2022

8/10 Good

Roland, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Street entrance very sketchy and uninviting. Not handicap accessible, very small doorway with a flight of stairs to a small elevator. Accommodation defiantly not worth the price. This place is more like a hostel. NO SAFETY BOX IN ROOM.
Stayed 1 night in May 2022
Response from Reception on 28 May 2022
Dear Roland, Thank you for taking the time to rate our Wander by Pillow hostel. We want to emphasize that the entrance of the building belongs to the community of neighbors. Wander by Pillow is located on the 4th floor of the building, so it is not related to us. We are a Boutique Hostel, with a wonderful location and services, we have nothing to envy to a hotel. Sincerely, Reception

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Pretty nice place, small but it is to be expected. Nice window/door overlooking the street. Will stay here again.
Stayed 2 nights in Sep 2021
Response from Reception on 22 Sept 2021
Dear Joshua, Thank you very much for your positive assessment of our establishment! We are very happy to know that you liked the treatment you received from our staff. We hope to see you again very soon by Wander By Pillow, Sincerely, Reception

6/10 Okay

amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air-conditioning not working
The entrance to the building is old. They have an elevator to the 4th floor, but you will have the take the few steps up. I was really upset cause the air conditioner was not working and i slept with a fan during the month of July. No compensation.
Stayed 1 night in Jul 2021

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stay was great. Bit difficult to get into the building, so make sure to call hotel beforehand to get code into building. Overall couldnt be happier with location and place!
Stayed 3 nights in Jun 2021

10/10 Excellent

Raiymbek

Business traveller
Liked: Cleanliness, property conditions & facilities
Good for cleanliness.
Room is comfortable, but reception just work from 2 p.m. and also elevator is loudly.
Stayed 1 night in May 2021
Response from Recetion on 17 May 2021
Dear Raiymbek, Thank you very much for your positive assessment of our establishment! We are glad that you enjoyed your stay with us. In fact, the reception hours in person are from 2:00 p.m. to 10:00 p.m., but if any emergency occurs, we have security personnel so that there is no inconvenience during your stay. We hope to see you again very soon in our establishment and in our magnificent city, Barcelona. All the best,

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Great little place just off las ramblas close to the metro so easy access to get around Barcelona and from the airport Only comment would be there is. Buzzer to get in from the street (on 4th floor) someone forgot the code the first night so was pressing it for ages early hours in the morning which woke us up
Stayed 2 nights in Jan 2020
Response from Reception on 9 Apr 2021
Dear Customer, Thank you very much for taking the time to comment on our establishment! We appreciate your positive assessment of our location, right next to the main street of Barcelona, La Rambla. We are sorry that there was such a misunderstanding with another client. We take this opportunity to inform you that the establishment currently has a fully functional elevator. We hope to see you again soon in our beautiful city, All the best,

4/10 Poor

M.S, NJ

Travelled with family
Disliked: Property conditions & facilities
8th floor adult only means go up 8th floor by foot
Stayed 1 night in Nov 2019
Response from Reception on 9 Apr 2021
Dear Customer, Thanks for your comment. We regret that your stay with us has not been pleasant, however, we take the opportunity to inform you that Wander By Pillow is located on a 4th floor, with an elevator nowadays. We hope you trust us again for your next stay in Barcelona, All the best,

4/10 Poor

Jayphanie, United States

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff and good location near metro but the rooms were tiny, the bed was extremely uncomfortable, and it was always loud outside due to it’s close proximity to La Rambla. This hotel does require climbing four flights of stairs but at the time of our stay they were in the process of putting in an elevator. Unfortunately this meant that there was heavy constriction going on from sunrise to sunset which made our stay pretty miserable.
Stayed 5 nights in Oct 2019
Response from Reception on 9 Apr 2021
Dear Jayphanie, Thank you very much for your comment, especially for your positive assessment of our staff and the good location of our establishment. We set that the day of your arrival we still do not have an elevator, but we are happy to inform you that today, Wander By Pillow has a fully functional elevator. We hope you trust us again for your next stay in our magnificent city, Thanks a lot,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accomodation, up 5 floors.
Lovely accomodation, fantastic location. 5 flights of stairs to get up into the rooms! No signage until the 4th flight up, so that made us a little uncertain initially. Otherwise quite nice once you get up there.
Stayed 4 nights in Sep 2019
Response from Wander by Pillow on 30 Sept 2019
Dear guest, Thank you for your review. We are happy to know that you had a good experience with us. We hope that you will choose us for your next stay in Barcelona.

8/10 Good

Christine

Stayed 2 nights in Aug 2019
Response from Reception on 9 Apr 2021
Dear Christine, Thank you so much for your assessment! Have a wonderful day,

10/10 Excellent

Daviti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Wander by Pillow on 13 Mar 2019
Dear guest, Thank you very much for such a great evaluation. It is pleasure to know that you had a good experience with us. We hope to see you soon again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Wander by Pillow on 14 Dec 2018
Dear guest, Thank you for such a great evaluation. We are happy to know that you had a nice stay with us. We hope to see you soon again!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Friendly staff, clean, and good location. However to many stairs, no elevator, and extremely small room. Stayed with a friend 6 nights booked another hotel 2 nights in. Felt like a jail cell, just my opinion.
Stayed 6 nights in Oct 2018
Response from Wander by Pillow on 15 Nov 2018
Dear guest, Thank you for your comment. We are happy to know that you felt well-attended by our cleaning and reception staff and that you enjoyed our fantastic location. About the rooms, the size meets the legal requirements, we regret it didnt reach your expectation. In relation with the stairs, as it is apears on Expedia.com we are located on the four floor, we really regret that you didn’t realized when you have made your reservation. Though that, we hope that you had had a good stay in Barcelona.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2018
Response from Wander by Pillow on 8 Aug 2018
Dear guest, Thank you very much for sharing your review about Wander by Pillow.We hope that you had a nice stay with us . We hope to see you soon again!

8/10 Good

Emily, Australia

Liked: Staff & service, property conditions & facilities
Staff were extremely helpful. Good little room, comfortable for a couple of nights in Barcelona. Great location. Would definitely recommend. Could do with some fresh paint on the walls.
Stayed 3 nights in Jun 2018
Response from Wander by Pillow on 25 Jul 2018
Dear Emily, Thank you for such a nice comment about Wander by Pillow. It is pleasure to know that you had a nice stay with us. We are very gratefull for such a great review about our location and reception staff. We hope to see you again soon enough!

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2018
Response from Wander by Pillow on 26 Jun 2018
Dear guest, Thank you for excellent review about our establishment. We hope that you will visit us again!

6/10 Okay

Miloud

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was not long but i can tell you that it was not bad.it was clean good service exelent location but the access was hard it was 4th floor without lift.
Response from Wander by Pillow on 27 Jun 2018
Dear Miloud, Thank you for taking part of your time to review our establishment. We are grateful for such positive comments about our location, cleanliness and our staff, that motivate us to keep working to improve and provide you the best stay possible. In relation with the lift, we are happy to inform you that we are working on the implementation of it, we hope that hasn’t been an inconvenient to enjoyed your stay in our beautiful city.

8/10 Good

alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

6/10 Okay

Linda

Liked: Cleanliness
A little scary up narrow dirty stairs room ok but no window
Stayed 2 nights in Feb 2018
Response from Wander by Pillow on 25 Jul 2018
Dear Linda, Thank you for sharing your opinion about our establishment. We are happy to know that you liked our rooms. In relation to the window, your room has one with views of the internal part of the building, which is uncovered and with natural light. We hope it hasn’t been an inconvinient to enjoy your stay in our beautiful city.

10/10 Excellent

JaNena, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but noisy
Absolutely charming little place in an excellent location just steps from the Metro!! The decor is modern and efficient. Bathrooms are fully upgraded, beds are 2 twins and very comfortable. Our reception host was fantastic!!! She gave us a map and recommendations for local restaurants and best routes to attractions around the city as well as tips for things to avoid. They even have luggage lockers for storage so you can walk around the city carefree; however, if you don’t speak Spanish, one tip is to use a translator (maybe even Google) if you need to drop your bags early. Highly recommended especially for people going on a cruise.
Stayed 1 night in Jan 2018
Response from Wander by Pillow on 8 Aug 2018
Dear Janena, Thank you for such a great comment about our establishment. It is pleasure to know that you liked our cozy rooms and that you enjoyed our central location. We are very grateful for a positive comment about our reception staff. It is very important for us. We hope that you had a nice stay in our beautiful city!

10/10 Excellent

IACOPO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodità e posizione ottimi! Check in veloce e ospiti molto gentili!
Stayed 1 night in Nov 2023
Response from Wander by Pillow on 28 Nov 2023
Caro Iacopo,Grazie mille per la sua recensione sul nostro ostello boutique Wander by Pillow. Siamo lieti di sapere che la nostra posizione le sia piaciuta. Wander by Pillow si trova proprio nel cuore della nostra meravigliosa città, sulla Rambla a pochi passi dalla stazione della metropolitana L-3 Drassanes. Siamo lieti di sapere che il nostro personale della reception è stato utile durante il vostro soggiorno.Cordiali saluti,La reception

6/10 Okay

Mario Alberto

Travelled with partner
Liked: Cleanliness, staff & service
Very noisy! Bad location. Very unsafe.
Stayed 1 night in Oct 2023
Response from Wander by Pillow on 22 Oct 2023
Dear Mario, Thank you very much for your review of our boutique hostel Wander by Pillow. n. As for noise from outside, we would like to stress that, as you say, it comes from outside and is therefore beyond our reach. We also provide all our guests with earplugs. Kind regards, Reception

10/10 Excellent

Göran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Wander by Pillow on 22 Oct 2023
Dear Göran, Thank you very much for your review of our boutique hostel Wander by Pillow. We are happy to hear that you enjoyed our location. Wander by Pillow is located in the centre of our beautiful city, on the Rambla, just steps away from the L-3 Drassanes metro station. Kind regards, Reception

8/10 Good

Gaëtan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Wander by Pillow on 17 Aug 2023
Muchas gracias por haber puntuado nuestro establecimiento Wander by Pillow! Nos alegramos de que haya sido satisfactoria su estadía con nosotros. Esperamos volver a verle pronto! Saludos

10/10 Excellent

JULIO

Stayed 25 nights in Feb 2023
Response from Wander by Pillow on 10 Apr 2023
Estimado Julio,¡Muchísimas gracias por dedicar tiempo para valorar nuestro hostal boutique! Esperamos volver a verle muy pronto para su próxima estancia a Barcelona.Atentamente,Recepción

2/10 Terrible

Tor arne

Stayed 1 night in Jan 2023

10/10 Excellent

Angelica

Stayed 4 nights in Nov 2021
Response from Reception on 26 May 2022
Dear guest, Thank you for your evaluation. We hope that you had a nice stay in our city.

10/10 Excellent

Alessio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
la camera è bella, ottimo il bagno, spazioso e pulito, peccato non andasse l'aria condizionata per un guasto
Stayed 1 night in Jul 2021

8/10 Good

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambitiöst trevligt och bullrigt
Trappuppgången är rejält sliten men själva hotellets våning är fin, rummet enkelt men fräscht och servicen god. Läget alldeles bredvid Rambla är perfekt men betyder också en hel del buller på natten - ända upp på femte våningen
Stayed 3 nights in May 2021

2/10 Terrible

Gregory

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Reception on 26 May 2022
Dear guest, Thank you for your evaluation. We hope that you had a nice stay in our city.

10/10 Excellent

Raquel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuve en el que está al lado del museo de cera, el metro enfrente y la playa a un paseo, contenta, me gustó y repetiré.
Stayed 1 night in Jul 2020
Response from Recepción on 9 Apr 2021
Estimada Raquel, Muchas gracias por su comentario tan positivo hacia nuestro establecimiento y su magnífica localización. Nos alegramos en gran manera de que tu estancia con nosotros fuera tan agradable y esperamos volver a verte muy pronto en nuestra preciosa ciudad Barcelona, Atentamente, Equipo By Pillow

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019
Response from Reception on 9 Apr 2021
Dear guest, Thank you so much for your assessment, Have a wonderful day,

2/10 Terrible

Chris

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rembourser moi
J’exige de me rembourser impossible de cours avoir au téléphone
Stayed 2 nights in Dec 2019
Response from Reception on 9 Apr 2021
Cher client, Merci pour vos commentaires et nous sommes désolés pour le malentendu. Nous espérons que vous nous faites confiance à nouveau lors de votre prochaine visite à Barcelone. Salutations,

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was perfect for our trip. It is located next to La Rambla and all other touristic place are near, especially if you use metro which is 100m from the apartment. Quite and modern room with tv, kettle, WiFi, Iron, bottle of water, cookies,... Room cleaning is available every day. If we come back we will stay again at this place.
Stayed 4 nights in Dec 2019
Response from Reception on 9 Apr 2021
Dear Kristina, Thank you very much for your positive comment towards our establishment! From the by pillow team we thank you for taking the time to comment on the aspects that you liked the most about Wander By Pillow, including the cleaning service and free amenities. We take this opportunity to inform you that we currently have an elevator! Thank you very much and we hope to see you again very soon in our city, All the best

8/10 Good

Verified traveller

Stayed 4 nights in Nov 2019
Response from Reception on 9 Apr 2021
Dear guest, Thank you very much for your assessment! Have a fantastic day,

2/10 Terrible

cathia simona

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISASTRO SENZA GIUSTIFICAZIONE _PESSIMO ALLOGGIO!!
Era scritto 4° piano senza ascensore ma certo non ci spettavano un ingresso ostruito x i lavori in corso, ne le scale ripide, rotte e sporche! In caso di emergenza avremmo rischiato molto. Camera apparentemente pulita con armadietto in ferro tipo fabbrica, finestra (sporca) che affacciava al vano su cui forse faranno ascensore. ODORE DI MUFFA E UMIDO. La porta del bagno non si chiude causa deformazione da umidità. Al rientro la sera ore 23.30 abbiamo trovato bagno allagato (tutto documentato da foto): hanno dovuto chiudere l'acqua: bagno non agibile. Nessuna soluzione alternativa offerta per la notte dalla struttura . Non hanno nemmeno pagato il taxi per portarci ad altro hotel trovato da noi! UNA VERGOGNA.
ingresso
bagno allagato
acqua in camera
Stayed 2 nights in Oct 2019
Response from Wander by Pillow on 7 Nov 2019
Good afternoon, Thank you for sharing your experience with us, The bathroom in the room was delivered in perfect condition. Since we do daily cleaning service. Because of the misuse of the facilities, the toilet was blocked. When everything happened at 1 a.m, our night staff tried to help you but you still decided to leave. We also decided not to charge you the extra amount that the bathroom arrangement entailed. We hope you enjoyed your stay in Barcelona Thank you, Greetings.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Wander by Pillow on 30 Sept 2019
Dear guest, Thank you for your evaluation. We hope that you had a nice stay in our city.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulizia eccellente, personale cordiale e gentile. Posizione ottima.. qualitá prezzo anche. Unica pecca le scale per arrivare alle camere..
Stayed 4 nights in Sep 2019
Response from Wander by Pillow on 16 Sept 2019
Caro ospite, Grazie per la tua eccellente recensione. Siamo felici di sapere che hai trascorso un piacevole soggiorno con noi. È stato un piacere avere un ospite gentile come te. Speriamo che sceglierai Wander by Pillow per la tua prossima visita a Barcellona!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2019
Response from Wander by Pillow on 5 Sept 2019
Dear guest, Thank you for your evaluation. We hope that you had a nice stay in Barcelona.

2/10 Terrible

Bjørnar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
finn et annet hotell
dette hotellet bør dere ikke ha på nettsidene
Stayed 1 night in Jul 2019
Response from Wander by Pillow on 25 Aug 2019
Kjære gjest, Takk for kommentaren din. Vi beklager virkelig at du ikke likte oppholdet i virksomheten din. Vi håper at du hadde et godt opphold i Barcelona.

8/10 Good

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Хорошо
Все хорошо для номера этого сегмента цен, но неудобно подниматься, нет лифта, очень крутая лестница.
Stayed 1 night in Jun 2019
Response from Wander by Pillow on 3 Jul 2019
Уважаемый Александр, Спасибо за ваши комментарии. Что касается здания, мы работаем над улучшением оборудования и установки лифта. Мы надеемся, что вы приятно провели время в Барселоне!