Apartment 1 bedroom (for 2 people) | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Reviews of Amister Apartments

3.5 out of 5
Amister Apartments
Pelai. 11, Barcelona

Reviews

9.0

Wonderful

Rating 10 - Excellent. 374 out of 626 reviews" "
Rating 8 - Good. 204 out of 626 reviews" "
Rating 6 - Okay. 34 out of 626 reviews" "
Rating 4 - Poor. 7 out of 626 reviews" "
Rating 2 - Terrible. 7 out of 626 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Simon Andrew, WARE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice central property
Stayed 3 nights in Apr 2024
Response from Amister apartments on 23 Apr 2024
Many thanks for your reviewLooking forward to see next time at Amister Apartments

10/10 Excellent

TAE

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Amister apartments on 3 Apr 2024
Many thanks :)

10/10 Excellent

Gang

Stayed 4 nights in Dec 2023

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The suite was a nice size but very basic and lacking in a few areas. It had a lot of potential and could have been so much nicer decor wise. Staples in the kitchen are also suggested (cooking oil, salt and pepper, oven mitts, a pancake/egg flipper, dish and dishwasher detergent) Be aware you take out your own garbage and recycling to the street bins and pay extra for any housekeeping services, change of towels etc. The front desk staff and manager were very nice, friendly and helpful. We would suggest the owner stay a few days to realize the experience.
Stayed 6 nights in Oct 2023
Response from Amister Apartments on 31 Oct 2023
Thank you so much for your review.The apartment have the basic tools for an average 3-4 days of stay to cook and personal hygiene.We take note of your comment to improve!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Very nice family stay
Very nice family stay at Amister Apartments. The location is absolutely fantastic - very central but still quiet. The apartment was comfortable and big enough for the 4 of us. We had a great time
Stayed 5 nights in Oct 2023
Response from Amister Apartments on 26 Oct 2023
Thank you so much for your review!We are glad you enjoyed your stay and liked the apartments.Looking forward to see you next time.

10/10 Excellent

Thiviya

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Barcelona
Stayed 3 nights in Oct 2023
Response from Amister apartments on 11 Oct 2023
Dear Thiviya,Many thanks for your review in your stay with us. We really appreciate it. Looking forward to see all of you next time at Amister Apartments :)

10/10 Excellent

MARK PAUL

Travelled with family
Liked: Cleanliness, room comfort
The best in Barcelona!
Clean, comfortable, spacious and quiet. Very close to Plaza Catalunya. Our 2nd time here and again we were super satisfied and happy. Highly recommended when staying in Barcelona!
Stayed 2 nights in Oct 2023
Response from Amister Apartments on 11 Oct 2023
Dear Mark,Many thanks for your review in your stay with us. We really appreciate it. Looking forward to see all of you next time at Amister Apartments :)

2/10 Terrible

Mauricio

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No a/c, terrible smell, toiles were lose, no elevator, dirty.
Stayed 3 nights in Sep 2023
Response from Amister apartments on 2 Oct 2023
Buenos días Mauricio,Lamentamos que vuestra estancia haya sido de esta manera, nos aseguramos que nuestros apartamentos estén bien revisado antes que nuestro huésped haga dicha entrada. Tomamos nota sobre su comentario.Y esperamos que vuelvan pronto y que podamos suplir vuestra necesidades.Un saludo,Amister apartments

10/10 Excellent

Hong Huei

Travelled with family
Liked: Cleanliness, room comfort
very good
My family likes that it is clean ,The transportation is very convenient and the staff is nice
Stayed 2 nights in Sep 2023
Response from Amister apartments on 22 Sept 2023
Dear Huei,Many thanks for your review!Looking forward to see you all of you next time :)

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I took my wife and 3 teenage children for a long weekend in Barcelona and the Amister Apartment was the perfect base for us. It was bijou and perfectly situated. The area felt safe and had great amenities within easy walk. We could not have enjoyed our stay more.
Stayed 3 nights in Sep 2023
Response from Amister apartments on 15 Sept 2023
Dear Simon,Many thanks for your rewiew :)Looking forward to see next time at Amister Apartments!

10/10 Excellent

Dmitriy

Travelled with family
Liked: Cleanliness, room comfort
Great vacation in Barcelona
Good and spacious apartment with all required appliances in the heart of the city.
Stayed 2 nights in Jul 2023
Response from Amister apartments on 12 Jul 2023
Many thanks,Looking forward to see you soon at Amister Apartment! :)

10/10 Excellent

Tony

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect downtown location for shopping. This is a central location in the heart of Barcelona. Apartment lobby is still under renovation but the apartment itself is in good condition. Overall very nice place to stay.
Stayed 3 nights in Jun 2023
Response from Amister apartments on 4 Jul 2023
Many Thanks Mr. for you review it is important to usLooking forward to see you next time at Amister apartments :)

6/10 Okay

John

Stayed 2 nights in Jun 2023
Response from Amister apartments on 22 Jun 2023
Many thanks,Looking forward to see you in next time :)

10/10 Excellent

Aundray

Travelled with family
Liked: Cleanliness, room comfort
Great Location
The flat is right in the middle of everything. We didn’t have to Uber or catch the bus anywhere we walked. I will definitely return if the occasion arises.
Stayed 2 nights in Jun 2023
Response from Amister apartments on 19 Jun 2023
Many thanks for your review it is so important to us :)Looking forward to see you in next time

10/10 Excellent

Aissa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The accommodation was spacious and clean. Area was nice and accessible to most points of interests. The receptionists were very helpful.
Stayed 3 nights in May 2023
Response from Amister apartments on 31 May 2023
Many thanks Aissa :)Looking forward to see you next time at Amister Apartments!

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, room comfort
Close to all main attractions Highly recommend and Thomas is very nice! Love complimentary wine
Stayed 2 nights in May 2023
Response from Amister apartment on 23 May 2023
Many thanks for your reviewLooking forward to see you soon at Amister apartments :)

10/10 Excellent

ellen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet safe clean. Plenty of space for family with teenagers. Easy walk to shopping and dining.
Stayed 2 nights in May 2023
Response from Amister apartments on 15 May 2023
Dear Ellen many thanks,Looking forward to see you soon at Amister Apartments.

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is clean and very local to everything. I would stay here again
Stayed 4 nights in Apr 2023
Response from Amister apartments on 4 May 2023
Many thanks for your comment dear Kellie,Looking forward to see you soon at Amister :)

10/10 Excellent

ELLIOT

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great value, washing machine was great to have, complementary water and red wine, perfect location, spacious and comfortable. Highly recommended
Stayed 2 nights in Mar 2023
Response from Amister Apartments on 22 Mar 2023
Many thanks :)Looking forward to see soon at Amister Aparments!

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a super property extremely well located , clean and spacious I need to acknowledge the great assistance by Ariadna at check in. Our plans were changed by strikes in Paris cancelling the train , then flight delays . Adriana was super helpful to get us checked in with out delays after her Normal working hours The apartments is plain with few adornments , but light filled and spacious . Window shutters kept street noise to a low hum The Armister apartments are fully recommended
Stayed 4 nights in Mar 2023
Response from Amister apartments on 22 Mar 2023
Dear Terence,Many thanks for your comments, we are doing our best for our guest, it is pleasure that you felt so happy! :)Looking forward to see you soon at Amister apartments!

10/10 Excellent

Darin

Stayed 2 nights in Mar 2023
Response from Amister apartments on 11 Apr 2023
Many thanks DarinLooking forward to see you soon at Amister

10/10 Excellent

LUAY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and walking distance to many attractions.
Stayed 2 nights in Mar 2023
Response from Amister apartments on 13 Mar 2023
Many thanks for your review :)Looking forward to see you soon at Amister apartments

10/10 Excellent

Juan David Zuluaga

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good place to be in familly, best location, near to Ramblas and emblematic places. Very good attention
Stayed 3 nights in Mar 2023
Response from Amister apartments on 13 Mar 2023
Many thanks for your commentLooking foward to see you soon at amister apartments :)

10/10 Excellent

Yingzi

Travelled with family
Liked: Cleanliness, room comfort
Hotel location is very good. The apartment is spacious and clean. Front desk is friendly and helpful.
Stayed 1 night in Dec 2022
Response from Amister apartments on 11 Jan 2023
Many thanks for your comment!Looking forward to see you soon at Amister :)

8/10 Good

Jimmy Setiawan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, large and spacious. Good location, near to the Metros and to areas of attraction. Nice breakfast to be had at La Esquina. Overall a nice stay.
Stayed 2 nights in Nov 2022
Response from Amister apartments on 16 Nov 2022
Many thanks JimmyLooking forward to see you soon!

10/10 Excellent

Noel R.

Travelled with family
Liked: Cleanliness, property conditions & facilities
Best area, clean and nice people working
Stayed 2 nights in Nov 2022
Response from Amister apartments on 16 Nov 2022
Many thanks NoelLooking forward to see you soon!

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, room comfort
Jc
Our stay has been superb. Location is amazing. It is well located. Few steps to La Rambla, Paseo de Gracia, Department Store El Corte Ingles and much more. We will stay their for sure next time.
Stayed 7 nights in Sep 2022
Response from Amister Apartments on 19 Sept 2022
Many thanks Jose

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, awesome view, clean and comfortable.
Stayed 1 night in Aug 2022
Response from Amister apartment on 8 Sept 2022
Many Thanks Angelica,Looking forward to see you soon :)

10/10 Excellent

Xiaodong

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Aug 2022

10/10 Excellent

Angel

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Christian, Panama

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect. You had everything you needed for your stay. The staff was very helpful.
Stayed 3 nights in May 2022

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, room comfort
Excellent for our family with a toddler and baby. Very clean. Great location in center (and direct airport access) yet quiet in the apartment.
Stayed 3 nights in May 2022

10/10 Excellent

Idit

Travelled with family
Liked: Cleanliness, room comfort
The location is great, in the center, the room was clean and nice, good for family, the crow was helpful
Stayed 4 nights in Apr 2022
Response from Ariadna P. on 26 Apr 2022
Dear Idit, Thank you very much for your time. We are happy to hear that you enjoyed your stay with your family. We are at your disposal for any requests. Hope to welcome you back soon.

2/10 Terrible

Randy

Disliked: Cleanliness, room comfort
Don't recommend these apartments
We stayed here from December 19 to December 26, 2021. Had we not pre-paid for the apartment in full, we would have certainly moved out. We found a number of issues: (1) Communication: the apartments are poorly managed. We never got the access code to enter the apartment building and didn't even know which room we were staying in after we had booked online. There is no receptionist on duty on weekends. We had to proactively call the number on the website, which no one answered. Then we called an emergency number, and finally found someone who gave us the correct information. This was very inconvenient. (2) The Building: the apartments are located inside a very old building, which is mainly residential. The apartments themselves are on the "second floor" - which by North American standards feels more like the 4th floor. When we arrived the elevator was not working. And we had to drag our luggage all the way up, with no help (again, no receptionists working on the weekend). (3) The Apartments: There were a number of issues with the actual apartment. There was a weird sewage smell that came from the washroom, and we had to close the washroom door all throughout the week. The Wifi was absolutely terrible. It made Zoom calls and even browsing the Internet difficult. The hot water turns cold after about 5 to 10 minutes of use, and it was often difficult for two people to take showers consecutively. Overall, very poor experience with these apartments. I would give it 1 out of 5.
Stayed 7 nights in Dec 2021
Response from Marta on 27 Dec 2021
Dear Randy, First of all, thank you for booking with us. We are very sorry to hear about the issues regarding your stay. The staff is always willing to help and solve all possible issues during your stay, and we make our best to give the clients the nicest experience possible. This is why when Reception is closed, we provide a 24 hour phone available in case you need something ,anytime. We have recently renewed our elevator, and now it is bigger and more accesible. The elevator is working from next day of your stay, this is why yo had to use the stairs, unfortunately. We had in touch with you during your stay, but we would have appreciated being informed about all these inconveniences you had( wifi, smell...) and we would happily gave you a solution, unfortunately now is late.Even we offered you a free weekly cleaning service and never got an answer from you. We have a wifi router in the appartment, behind the TV which has a stronger signal. However, we hope you can come back soon to Barcelona and restore your faith in us. We take all comments in account and it help us to improve. Thank you and all the best, Regards, Apartment staff.

10/10 Excellent

Djehiche, Algiers

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2021

10/10 Excellent

marcela

Travelled with family
Liked: Cleanliness
Muy bien situado, limpio y cómodo
Stayed 4 nights in Oct 2021

10/10 Excellent

Laith

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great experience great location very clean very easy process
Stayed 6 nights in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2020

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and well suited for families
This hotel is very conveniently located at the beginning of Las Ramblas and is well suited for families. We stayed here about a week and everything we were hoping was exceeded (service, comfort, clean, secure). The only one thing we notice is WiFi is bad around 8pm usually when the other guests are using it. The apartments also count with a special storage room if you arrive earlier. The sofa bed was convenient enough that it had a double mattress for a second guest. The Kitchen and appliances (washing and drying machines) were in excellent condition. They even have well drafted instructions on how to use them. Will definitely stay here again and recommend this property any time.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
BEWARE OF HIDDEN CLEANING FEE...AVOID IF YOU CAN
AVOID THIS PLACE IF YOU CAN. Though the location is ok the place is like dungeon. VERY NOISY...sleeping at night will be very challenging. Most deceiving thing is that they have a cleaning fee of 50 euros which they said if we use kitchen then we have to clean including garbage. We agreed as we didn't plan to use it and were hardly stayed in during the day. We got charged still saying that we didn't do our homework. I told them it is not correct. But they didn't respond and failed to provide any proof.
Stayed 2 nights in Nov 2019

8/10 Good

Naseem

Travelled with family
Liked: Staff & service, property conditions & facilities
great service by the manager
Location of this property was perfect!! I made a mistake by booking an apartment and really wanted a hotel. I did it for the space but didn’t like the feel of the apartment . The manager ariadna was awesome, didn’t realize I had to pay extra for towels but she accommodate us everyday with clean towels. I wasn’t a big fan of the place but the manager made up for the customer service .
Stayed 3 nights in Nov 2019

10/10 Excellent

Mary, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 5 nights with husband. Other family members were in an apartment on the same floor (we asked and they were able to comply). Loved the apartment (2D). It was very spacious, clean and comfortable. 2D is on the corner and has an incredible view down the street. Excellent communication by email and in person with staff. Great location (see other reviews). Will definitely stay there again if return to Barcelona!
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: Property was in great location, near Plaza Catalunya, near metro stops, near Starbucks, and near the Rablas. T Bad: he building elevator was kinda off rickety and apartment management disappears on the weekend.
Stayed 5 nights in Oct 2019
Response from Ariadna Parra on 7 Nov 2019
Dear Guest, Thank you so much for your feedback about your last stay with us. We are very good located as we are in the city centre and you can enjoy a lot of restaurants, touristic attractions and public transports with only 5 minutes walking. Regarding your comment about the elevator, we are going to change the doors, so they are going to be more comfortable for our guests travelling with large suitcases. Our reception is located in the same building as the apartments and it is open from Monday to Friday and during weekends we have our operational team that will be happy to assist you. We also provide a 24 hours assistance phone number for any emergency. . Finally, we are really happy you enjoyed our city and we will be more than happy to welcome you back. Best regards, Ariadna Parra

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The apartment was roomy and perfect for a 5 night stay. Convenient to the metro, taxis and walking to interesting places, markets and restaurants. The street outside was busy but the noise wasn't a bother on the second floor. There were protesters camped out in a square nearby but it didn't affect out plans at all. We had relatives staying in another apartment on the same floor, so it was great for families. I would definitely stay there again!
Stayed 5 nights in Oct 2019

10/10 Excellent

Tariq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great apartment
Booked 3 nights on the 22nd October . It was a last minute booking so was not expecting the world. Upon arrival we were greeted by the 2 lovely ladies Marta and aryana. They quickly checked us in and then took us the the roo
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment in a great location. Good communication and really helpful. We will return
Stayed 3 nights in Oct 2019

10/10 Excellent

Gill, Liverpool

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Loved everything about it, location, facilities, air con, beds, freezer, safe, shower......
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Easy walk from city center, metro and bus
Stayed 7 nights in Sep 2019

2/10 Terrible

Dennis

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We hated our stay. Elevator broken most of Sunday with no staff present. Had to climb 3flights. Only 1roll of toilets paper. No tissues. Pictures of suites deceiving. Could not wait for our 3 day stay to end. Couple we were with in another suite agreed with us.
Stayed 3 nights in Sep 2019
Response from Ariadna Parra on 1 Oct 2019
Dear Dennis, First of all, we would like to thank you for visiting Amister apartments and for taking the time to leave your feedback about your stay with us, We are truly sorry to hear that you did not have a nice experience with us, due to the elevator broke down. We apologize for the inconveniences this issue could have caused you. We will be very pleased if you decide to give us a second chance in order to restore your feeling about our apartments, service and facilities. We are the 24 hours at your service for any emergency you may have. Please, do not hesitate to inquire directly to our mail in case you need further assistance. We are looking forwad to welcoming you back soon in order to bring you the excellent service you deserve. Best regards.