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Chateau Hotel

3.0 star property
Travelers find tranquility in garden surroundings with indoor and outdoor pools, while spa massages and two restaurants serving local cuisine enhance the stay

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Chateau Hotel offers a peaceful garden setting with a complimentary breakfast buffet each morning. Enjoy indoor and outdoor pools for year-round swimming. Book a spa massage, explore the area on rental bikes, and connect with free WiFi throughout your stay.

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
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About this property

Chateau Hotel

  • Property highlights
  • Consider a stay at Chateau Hotel and take advantage of a free breakfast buffet, an airport shuttle and a garden. With amenities such as a free ski shuttle and ski storage, this hotel is a great place to hit the slopes. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local cuisine. In addition to a playground and laundry facilities, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An indoor pool and an outdoor pool
    • Free self-parking
    • Bike hire, barbecues and meeting rooms
    • Luggage storage, smoke-free property and tour/ticket information
  • Room features
  • All 74 rooms offer amenities, such as free WiFi, minibars and room service.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • TVs with cable channels
    • Fridges, electric kettles and limited housekeeping

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Sauna, steam room, body treatments, aromatherapy, hot stone massages
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Bansko
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
8.6 out of 10, Excellent, 201 reviews
The price is £46
includes taxes & fees
24 May - 25 May
Saint George Palace
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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

Frequently asked questions

Does Chateau Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Chateau Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chateau Hotel?

Self-parking is free at this property.

What time is check-in at Chateau Hotel?

Check-in begins at 2 PM.

What time is check-out at Chateau Hotel?

Checkout is at noon.

Where is Chateau Hotel located?

Conveniently located near to the ski slopes, this Bansko hotel is within 1 mile (2 km) of Museum of Otets Paisii Hilendarski, Bansko Ski Resort and Bansko Gondola Lift. Velyanov’s House and Sveta Troitsa Church are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

4.0

3.0

Cleanliness

5.4

Location

4.0

Staff & service

3.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

Reviews

Verified

4/10 Poor

ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad expirience

From the outside hotel looks like from fairy tale,but inside it s better avoid.Only positive is large room,but very cold,no mini bar,no frige,no slippers,no shampoo in bathroom(ask every day for shampoo).No cleaning with cleaner,there were empty bottle from other guest.Can t use pool and gym before 4pm,and wather in pool no heating.They have children s playroom but also very cold and castle is broken.For breakfast and dinner no enought food for all guests,coffe mashine without coffe,only water come s out.Very bad choise,I went home with cold.
Stayed 4 nights in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Staff happy to help anytime ....... Only 10 min walk to town and 15 to gondola
Stayed 7 nights in Feb 2018
Verified

2/10 Terrible

VASILIKI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

αθλιο

Verified

2/10 Terrible

NIKOLAOS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort