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Overview of Apartment Tourist Complex & SPA Astera Bansko

Photo gallery

Featured image
Indoor pool, outdoor pool, open 10 AM to 8 PM, pool loungers
Indoor pool, outdoor pool, open 10 AM to 8 PM, pool loungers
Indoor pool, outdoor pool, open 10 AM to 8 PM, pool loungers
TV

Apartment Tourist Complex & SPA Astera Bansko

4 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationBansko Ski Resort7 min walk
    Popular LocationDobrinishte Ski Resort12 min drive
    Popular LocationDancing Bears Park45 min drive

Choose dates to view prices

Three Bedroom Apartment - Annex Building

  • Sleeps 8
  • 3 Double Beds, 2 Single Beds and 1 Double Sofa Bed

Two Bedroom Apartment - Annex Building

  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

One Bedroom Apartment - Annex Building

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Room, Mountain View

  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

Standard Double or Twin Room (free use of Aqua Park)

  • 193 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

Double Room Single Use (free use of Aqua Park)

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

Deluxe Room, Mountain View (Single Use)

  • Mountain view
  • Sleeps 1
  • 2 Single Beds and 1 Single Futon

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

About this area

Bansko

Located in Bansko, Apartment Tourist Complex & SPA Astera Bansko is in the mountains. Bansko Ski Resort and Dobrinishte Ski Resort are worth checking out if an activity is on the agenda. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snowmobiling.
Popular Location

What's nearby

  • Bansko Ski Resort - 7 min walk
  • Dobrinishte Ski Resort - 12 min drive
  • Dancing Bears Park - 45 min drive
  • Art Center Ilindentci - 76 min drive
  • Park "St.Vrach" - 79 min drive

Restaurants

  • MUSSELS FARM — 1 min walk
  • Gloria Boutique - 3 min walk
  • Victoria - 4 min walk
  • Veselo Selo Bansko - 5 min walk
  • Tanne - 5 min walk

About this property

Apartment Tourist Complex & SPA Astera Bansko

Family-friendly, slopeside fun with a full-service spa
Ski into Apartment Tourist Complex & SPA Astera Bansko, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa. All 120 soundproofed rooms feature minibars and room service. For a bit of entertainment, TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Apartment Tourist Complex & SPA Astera Bansko offers 120 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Cable televisions are provided.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river, ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Bowling alley
  • Children's pool
  • Dry cleaning service
  • Free water park access
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Languages spoken

  • Bulgarian
  • English
  • Russian

Business services

  • 1 meeting room
  • Business centre
  • Conference centre

Outdoors

  • Pool sunloungers

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 90
  • New Year's Eve (31 December) Gala Dinner per child: EUR 50 (from 2 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 10 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Astera Bansko
Astera Bansko Hotel
Astera Hotel Bansko
Bansko Astera
Bansko Astera Hotel
Bansko Hotel Astera
Hotel Astera
Hotel Astera Bansko
Apartment Tourist Complex Astera Bansko Hotel
Apartment Tourist Complex Astera Hotel
Apartment Tourist Complex Astera Bansko
Apartment Tourist Complex Astera
Astera Bansko Hotel Spa
Apartment Tourist Complex SPA Astera Bansko
Tourist Complex Astera
Apartment Tourist Complex SPA Astera Bansko
Apartment Tourist Complex & SPA Astera Bansko Hotel
Apartment Tourist Complex & SPA Astera Bansko Bansko
Apartment Tourist Complex & SPA Astera Bansko Hotel Bansko

Frequently asked questions

Can I cancel my reservation for free at Apartment Tourist Complex & SPA Astera Bansko and receive a full refund?
Yes, Apartment Tourist Complex & SPA Astera Bansko offers free cancellation on select room rates, because flexibility matters! Please refer to Apartment Tourist Complex & SPA Astera Bansko cancellation policy on our site for more details about any exclusions or requirements.
Does Apartment Tourist Complex & SPA Astera Bansko have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 10 AM to 8 PM.
Is Apartment Tourist Complex & SPA Astera Bansko pet-friendly?
No, pets are not allowed at this property.
How much is parking at Apartment Tourist Complex & SPA Astera Bansko?
Self-parking is free at this property.
What time is check-in at Apartment Tourist Complex & SPA Astera Bansko?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Apartment Tourist Complex & SPA Astera Bansko?
Checkout is at noon. Late checkout is available for EUR 15 (subject to availability).
Where is Apartment Tourist Complex & SPA Astera Bansko located?
Offering ski-in/ski-out access, this hotel in Bansko is situated in the mountains, 0.4 mi (0.6 km) from Bansko Ski Resort, and is convenient for winter activities, such as cross-country skiing and snowshoeing. Dobrinishte Ski Resort is 5.7 mi (9.3 km) away.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 25 out of 62 reviews
5 - Excellent 40%
Rating 4 - Good. 21 out of 62 reviews
4 - Good 34%
Rating 3 - Okay. 12 out of 62 reviews
3 - Okay 19%
Rating 2 - Poor. 2 out of 62 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 62 reviews
1 - Terrible 3%

4.1/5

Cleanliness

3.9/5

Staff & service

4.5/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
good stay !
Stayed 2 nights in Jul 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities are fantastic and also the location. Beautiful hotel
Stayed 1 night in May 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2019

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