I liked the pictures online & the free traditional costume rental. I didn't like the STAFF or hotel AT ALL. Started with my check in at 8:45pm. Asked about dinner and the front desk agent told me that the restaurant served food until 9pm. Called the on site restaurant maybe 2 minutes later when no one answered the phone. No food after a 32 hour flight is problematic. Then the room, you can hear absolutely everything the neighboring rooms are doing and saying and all of the construction outside of the room that continues well past midnight. Then, I tried to get online to let my husband know that I made it safely to the hotel...but the Wifi didn't work. Called (and stopped by) the front desk no less than SIX times when they finally sent an IT personal to the room to "try a few things". When Wifi still wasn't working I asked for a room move. Wifi in the second room didn't work either. Later in the stay I was going to do a load of laundry. Went up to the laundry room with my tokens and detergent all over my clothes and the machine wouldn't start. They sent, maybe a bellmen???, to come look at the machine. When he couldn't do anything with a wire hanger or the scissors he said that the machine was outsourced and that they weren't fixing it. Now my 3 night stay included no open restaurants on property, an extremely loud room. No working Wifi, and my dirty clothes covered in detergent, this is the hotel from Hell. Incompetent staff/ management managed to misplace my clothes too.