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Aircon is set to particular temperature in all rooms no matter if adjusted to Low temp in the aircon remote. The maximum temperature can come down to 25 degree. The room is not getting cold enough. Complained many time but the issue haven’t resolved. Very bad stay

Location is excellent. Nearby to lots of food options. 10-15 min walk to the trains. Spacious room, decent amenities (pool, gym, fridge, freezer, washing machine)

The service is amazing . The staff was helpful and friendly. Have the most enjoyable sleep

Very courteous staff. True hospitality from Ascott. Keep up the good work.

Overall excellent experience

The air con is a bit noisy and the hot water shower not be responsive. Hope they can check.

Nice clean rooms except for the balcony where you can see dried-out bird poop on the railings. Hope they can do something about these as they seem to be there no matter which room I am in.

Not in a great area. It felt ghetto and dirty. The lady was not the most pleasant but her husband was nice.

Had a great overall experience, very clean, very attentative staff - my only feedback was that the wifi was abit slow in my room