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High Country Inn

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Primary image
Indoor pool
Indoor pool
Premium bedding, in-room safe, iron/ironing board, free WiFi
Premium bedding, in-room safe, iron/ironing board, free WiFi

Overview of High Country Inn

High Country Inn

3.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
419 Banff Ave, Banff, AB, T1L 1A7

Explore the area

  • Popular LocationBanff Lake Louise Tourism Bureau5 min walk
  • Popular LocationBanff Centre for Arts and Creativity12 min walk
  • AirportBanff, AB (YBA)7 min drive
  • Popular LocationTunnel Mountain8 min drive

Choose dates to view prices

About this area

Banff

Near a train station and in the mountains, High Country Inn is in a walkable area with good shopping. Upper Hot Springs and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Banff Park Museum and Cross Zee Ranch are also worth visiting. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with rock climbing, horse riding and mountain climbing nearby.
Visit our Banff travel guideOpens in a new window
Map

What's nearby

  • Banff National Park Information Centre - 5 min walk
  • Banff Lake Louise Tourism Bureau - 5 min walk
  • Canadian Ski Museum West - 5 min walk
  • Banff Centre for Arts and Creativity - 12 min walk
  • Tunnel Mountain - 8 min drive

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

About this property

High Country Inn

3-star eco-friendly hotel, walk to Banff Lake Louise Tourism Bureau
An indoor pool, a restaurant and a sauna are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, conference space and dry cleaning.
High Country Inn offers 70 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 45-inch Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant

Things to do

  • 2 hot tubs
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Business services

  • Conference centre (1400 square feet of space)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 45-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

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Banff
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Hotel
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Guest rating 4+
Guest rating 4+
3 star
3 star
Air conditioned
Air conditioned
Family-friendly
Family-friendly
Pet-friendly
Pet-friendly

Policies

Check-in

Check-in from 4 PM - 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 7 November to 10 December:
  • Dining venue

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20 per pet, per day
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

High Country Banff
High Country Inn Banff
High Country Inn
Banff Country Inn
High Country Hotel Banff
Country Inn Banff
High Country Inn Hotel
High Country Inn Banff
High Country Inn Hotel Banff

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 501 out of 994 reviews
5 - Excellent 50%
Rating 4 - Good. 386 out of 994 reviews
4 - Good 39%
Rating 3 - Okay. 72 out of 994 reviews
3 - Okay 7%
Rating 2 - Poor. 23 out of 994 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 994 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free coffee and tea at lobby. location is good. Staffs are friendly.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, very nicely decorated. Nice little balcony overelooking Banff Ave. Lots of restaurants nearby, and lots to do. Very helpful staff. One thing, the phone in my room didn't work, and no cell service, but they let me use the phone at the front desk for a couple of calls.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I have been here twice. Once in 2021 for our honeymoon, and we returned again this year! Great location, minutes from the Banff town centre. Parking is great underground. They let you park there before you can check in if you’re early, and let you stay there after you’ve checked out! Staff has always been super friendly. Last year the two guys at the front desk were actually from the town were from in Ontario! Small world. Rooms are always clean and in great condition. We will keep coming back that’s for sure!
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisedly found the hotel was so nice, everything in the room was clean and new. I’ll give the hotel a big thumb-up sign.
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Checked in to our "selected at check in" room - was a small room with 2 beds, not the one queen bed room I selected on Expedia. Room was fairly small, disappointing for almost $350. Went to look at pool and hot tub area and found it was all closed due to a health order - all other pool facilities at hotels in Banff have long since reopened so this health order is unique to this hotel and not due to a COVID order in the town. We contacted Expedia and our room was upgraded which we decided was easier than switching hotels at 4pm. The upgraded room did have a jetted tub which was a nice attempt to add part of the hot tub amenity to our stay but it was still a bit disappointing without the pool. Front desk person was friendly and helpful and hotel location is convenient. Can't recommend this hotel right now - without the pool and hot tub areas the price feels like a rip off.
Stayed 1 night in Jun 2022