Balos Beach

The room was very clean & private and the pool and views were great.

We loved this property. It is quirky and fun, very different from anywhere we've stayed in the US. The staff were very helpful and nice and breakfast was a great perk. The room pools are beautiful but we didn't see anyone using them. They are very cold. We were there mid September so the days were still very warm. I guess we just thought if they had them then they would be warm enough to use. There is also a very strong scent (industrial air freshener) in the common areas. 95% won't care but for those with sensitivity to strong scents, you may want to take this into consideration or bring allergy medicine, etc. Just a recommendation for the property. We came from Santorini with all the beautiful flowers and landscaping. More flowers, bushes and trees where the rooms overlook the property would be a good addition! It's a little desolate in comparison to the overall property design.

Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room number. I’d also like to recognize the incredible breakfast team. Their friendliness and attention to detail did not go unnoticed. Exceptional service is what transforms a great hotel into an unforgettable experience, and the team at Vertali did exactly that. Thank you for making our holiday so enjoyable. We will consider back again and create beautiful memories at Ventali.