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"Cheap, good location, staff generally good. Housekeeping poor; shower runs hot & cold (no thermostatic valve); plumbing very noisy; toilet seat loose; wet carpet; no bedside light; overhead lights very bright and only one switch by door; no instructions for room safe; only two coat hangers. BEST AVOIDED "

"Good Value Nice management "

"The hotel is situated at the highway it's not accessible for tourist with mobility disabilities and even pedestrians to venture the attractions such as the Baku Eye. Its not save for anyone to cross over to the opposite side of the road. Thus, it is viable for the management to consider to provide vehicle for its customers for them to go to attractions that is situated at the opposite of the road especially for the customers like my husband with mobility disabilities. As per normal there's good and bad customer service, Yusuf the front desk receptionist gave an excellent service, he booked for us the transport to the GYD Airport while another lady of the front desk let us know that there's a London cab in front of the hotel and we can also book via BOLT ot the airport. Yusuf also assist my husband to get into the car that he booked for us. Keep up the good work Yusuf."

"Luxury at affordable price"

"Fast check in , friendly staff . Clean and big room, very good breakfast. "

"The staff is amazing, willing to help and courteous. The breakfast is deliciously prepared and the servers are always attentive to what you need."

"Fantastic hotel, with lovely facilities and amenities. Amazing location, had a view of the city and was well looked after. One of my favorite hotels I've ever stayed in."

"Ifufuf"

"The entire staff at 4Seasons Baku make this iconic Baku hotel even more special and memorable! They helped us coordinate our visa to Baku before arriving due to the portal link not working. The staff had a birthday cake for our adult son as Baku was part of his birthday trip. The concierge's dinner recommendations were delicious and better than AI's suggested places. Our two rooms had fantastic views of the flame towers, the tulip mall, and the carpet museum. It was perfectly located near the old city walls. Breakfast was the best (or near the best) on our entire Caucasus extended tour. BAKU is a gorgeous city with historical beautiful sites to explore. The city wowed us and has much more to offer to tourists than we had anticipated. I'd love t return for another 3 days in the future."