Holiday Inn Baku, an IHG Hotel

Photo gallery for Holiday Inn Baku, an IHG Hotel

Featured image
Indoor pool
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Holiday Inn Baku, an IHG Hotel

Holiday Inn Baku, an IHG Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Keykab Khanim Safaraliyeva Street 5, Baku, AZ1010

Explore the area

  • Popular LocationPort Baku Mall2 min walk
  • Popular LocationGovernment House8 min walk
  • Popular Location28 Mall17 min walk
  • AirportBaku (GYD-Heydar Aliyev Intl.)24 min drive

Choose dates to view prices

About this area

Baku

Located in Baku, Holiday Inn Baku, an IHG Hotel is by the sea. Azerbaijan State Academic Opera and Ballet Theatre and Heydar Aliyev Palace are cultural highlights, and travellers looking to shop may want to visit Port Baku Mall and Azure Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at Baku City Circuit or Tofik Bakhramov Stadium.

What's nearby

  • Port Baku Mall - 2 min walk
  • Government House - 8 min walk
  • Azerbaijan State Academic Opera and Ballet Theatre - 17 min walk
  • 28 Mall - 17 min walk
  • Azure Shopping Center - 2 min drive

Getting around

  • Icherisheher - 4 min drive
  • Baku (GYD-Heydar Aliyev Intl.) - 18 min drive

Restaurants

  • Marina 18 — 1 min walk
  • Sagi Bar and Lounge — 1 min walk
  • Baku Cafe - 4 min walk
  • Fillet Steakhouse - 4 min walk
  • Paul - 4 min walk

About this property

Holiday Inn Baku, an IHG Hotel

4-star spa hotel near Port Baku Mall
This hotel features a full-service spa, a restaurant and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. All 223 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches such as pillow menus and slippers.
Holiday Inn Baku, an IHG Hotel offers 223 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. 44-inch LCD televisions come with cable channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Baku hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Inn Spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AZN 21 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Azerbaijani
  • English
  • Russian
  • Turkish

Business services

  • 24-hour business centre
  • Conference space (6407 square feet)
  • Meeting rooms 6

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 44-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of AZN 40 per pet, per night
Up to 22 lbs/10 kg

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for AZN 20.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AZN 1.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AZN 21 per person (approximately)
  • Airport shuttle fee: AZN 35.00 per person (one way)
  • Pet fee: AZN 40 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AZN 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Children under 6 years old are not allowed in the spa without adult supervision

Property is also known as

Holiday Inn Baku Hotel
Holiday Inn Baku
Holiday Inn Baku
Baku, An Ihg Hotel Baku
Holiday Inn Baku, an IHG Hotel Baku
Holiday Inn Baku, an IHG Hotel Hotel
Holiday Inn Baku, an IHG Hotel Hotel Baku

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 84 out of 145 reviews
5 - Excellent 58%
Rating 4 - Good. 44 out of 145 reviews
4 - Good 30%
Rating 3 - Okay. 11 out of 145 reviews
3 - Okay 8%
Rating 2 - Poor. 3 out of 145 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 145 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Jul 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and spacious room. Most comfortable bed ever!
Stayed 2 nights in Nov 2020

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel but not great welcoming
Reception was asking weird questions if we have marriage certificate abd also had to wait since hotels.com reservation was not in their system. No smile from staff and weird questions, and face expression “no welcome”. Hospitality of staff needs to be improved. Being a gold member does not mean anything to them :)
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
one of the best hotels that i ever been in. i do not understund why this hotel have only 4 star and not 5 stars. every thing was perfect. form the staff and the size of the room and the cleanes. next time i will not think twice...
Stayed 4 nights in Jan 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero star hotel
This hotel doesn't deserve any single star for their poor service and staff attitude
Stayed 8 nights in Dec 2019