Snow and ski sports
Check availability

Reviews of Hotel Baie-Saint-Paul

3 out of 5
Hotel Baie-Saint-Paul
8 chemin du Golf, Baie-St-Paul, QC

Reviews

8.4

Very good

Rating 10 - Excellent. 306 out of 781 reviews" "
Rating 8 - Good. 357 out of 781 reviews" "
Rating 6 - Okay. 91 out of 781 reviews" "
Rating 4 - Poor. 21 out of 781 reviews" "
Rating 2 - Terrible. 6 out of 781 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Michel

Stayed 3 nights in Oct 2023

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful friendly gentleman waiter in restaurant.
Stayed 2 nights in Oct 2023

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was delightful
Stayed 1 night in Oct 2023

10/10 Excellent

Partnar Animal Health Inc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il manque juste des trucs comme des tasses et verres .. puis aussi les tapis de bain : on devrait pas les demander .
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😉
Ce fut très propre et très agréable les employés ´plein d’attention et compréhensifs. A revivre! Dommage que cette demande fut faites en anglais alors que je suis francophone 😐
Stayed 1 night in Sep 2023

6/10 Okay

Sovanna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Reception pas trop accueillante le soir, cafetière brisée, deux capsules de café pour 2 personnes ( trop cheap), aucune indication si interrupteur on ou off pour réfrigérateur, une prise de courant disponible à la table de chevet ... Salle de bain trop sombre
Stayed 2 nights in Sep 2023

10/10 Excellent

Eve

Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice, could use use update. Room and bath dark.
Stayed 1 night in Sep 2023

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, big clean room with small fridge and good shower. Relatively quiet, given it’s on the main highway.
Stayed 2 nights in Sep 2023

8/10 Good

Andree-Chantale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Air climatisé défectueux dans tout l'hôtel
L'air climatisé était défectueux dans tout l'hôtel et il faisait très chaud dans notre chambre donc nous avons très peu dormi même en ouvrant la fenêtre car les camions passaient devant sur la route 138...
Stayed 1 night in Aug 2023

10/10 Excellent

Marie-Pierre

Stayed 1 night in Aug 2023

8/10 Good

Laurice

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious bedrooms and pleasant experience
Stayed 1 night in Aug 2023

10/10 Excellent

Pierre

Stayed 1 night in Jul 2023

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Not easy to get a table for breakfast, S there always seemed to be a line up. Overall a nice place to spend a few nights.
Stayed 2 nights in Jul 2023

8/10 Good

Saroj K

Liked: Cleanliness, staff & service, room comfort
Acceptable
This is an average hotel next to a major highway. There is a restaurant on the property. There are a few more restaurants nearly. The main business area of Baie Sant Paul is about five minutes drive that has many boutique shops and restaurants. Overall, it was good for one-night stay.
Stayed 1 night in Jul 2023

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Pierre

Stayed 2 nights in Jul 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. We had a great we had , a lovely room, comfortable beds nice bathroom. Helpful friendly staff.
Stayed 2 nights in Jun 2023

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is well decorated and the staff were most pleasant. We arrived late and were unable sample all the facilities. What we did sample we were quite pleased. When we travel up that way again, they will be our first choice
Stayed 1 night in May 2023

10/10 Excellent

Andy

Stayed 2 nights in Mar 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was simple and served our needs perfectly. Staff was excellent.
Stayed 5 nights in Feb 2023

10/10 Excellent

Michel, Mercier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est très bien spécialement les gens.
Stayed 1 night in Jan 2023

10/10 Excellent

Nicolas

Stayed 2 nights in Dec 2022

10/10 Excellent

Zhihao

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to town and not far from Le Massif.

10/10 Excellent

Carmelina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted by a gentleman at the front desk, his name is Luc. If I could give Luc a six star I would, he was absolutely amazing with his hospitality and making me feel so welcome and comfortable. Thank you Luc!
Stayed 2 nights in Nov 2022

10/10 Excellent

Gay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly bilingual staff. Nice rooms
Stayed 1 night in Oct 2022

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was spotlessly clean and the restaurant had a surprisingly large and varied menu with very friendly staff. The check in was fast and efficient but the only minor disappointments were the lack of responsiveness to address the room telephone that was disabled and we were told they were waiting for parts and asked to use our cell phones to connect to the front desk. Also one of the day receptionists at the front desk could use a bit more tact in handling customer problems.The facility presents more like a motel than a hotel but on the whole delivers a good experience.
Stayed 2 nights in Oct 2022

6/10 Okay

Nikolai

Travelled with partner
Liked: Cleanliness
Not a bad spot, but more of a motel than a hotel
Stayed 1 night in Jul 2022
Response from Nadine on 15 Jul 2022
Thank you for your comment. Sorry but, your comparaison is misleading.

8/10 Good

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Small room with stairs!!
Stayed 2 nights in Jun 2022
Response from Nadine on 2 Jul 2022
Thank you for your stay.

4/10 Poor

Jade

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2022
Response from Nadine on 1 Jul 2022
Bonjour, Nous apprécions recevoir des commentaires constructifs de la part de notre clientèle afin de nous permettre une amélioration continue ainsi qu'un suivi personnalisé. Il est dommage de recevoir une simple note sans explication.

10/10 Excellent

Karen

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Nadine on 1 Jul 2022
Bonjour Madame, Nous tenions à vous remercier de votre confiance lors de votre récente visite. Nous sommes heureux que vous ayez apprécié votre séjour. Au plaisir de vous recevoir à nouveau.

8/10 Good

Bruce

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was comfortable with all the standard amenities, excellent breakfast option, close to anything in Baie du Saint-Paul. Reception was friendly and efficient. It was 2 floors so no elevators that we found. Has a main floor sitting area with a billiards table and informal bar.
Stayed 3 nights in Jun 2022
Response from Nadine on 1 Jul 2022
Hello Sir, We would like to thank you for your trust during your recent visit. We are happy that you enjoyed your stay. Looking forward to welcoming you again.

8/10 Good

Yvon

Stayed 2 nights in Jun 2022

8/10 Good

Larry

Stayed 2 nights in Jun 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite hotel when we go to Baie-St-Paul. We try and go every summer since 2019. Quality vs price value is great.
Stayed 1 night in Nov 2021
Response from Nadine on 11 Jun 2022
Hello Sir, We would like to thank you for your trust during your recent visit. We are happy that you enjoyed your stay. Looking forward to welcoming you again.

10/10 Excellent

Sylvain

Stayed 1 night in Apr 2022
Response from Nadine on 17 Apr 2022
Bonjour Monsieur Sylvain, Nous tenions à vous remercier de votre confiance lors de votre récente visite et pour votre excellente note. Nous sommes heureux que vous ayez apprécié votre séjour. Au plaisir de vous recevoir à nouveau.

8/10 Good

Léonie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très bien, très propre, très accueillant! C'est pas le grand luxe mais le prix en vaut pleinement la chandelle. C'est un peu incommode de se rendre à pied au centre-ville car il faut marcher sur une route passante sans trottoir, donc c'est préférable de s'y rendre en voiture même si c'est tout proche! On a été très bien accueillis et le lit était SUPER confortable!
Stayed 1 night in Apr 2022
Response from Nadine on 17 Apr 2022
Bonjour Madame Léonie, Nous tenions à vous remercier de votre confiance lors de votre récente visite et pour votre excellente note. Nous sommes heureux que vous ayez apprécié votre séjour. Au plaisir de vous recevoir à nouveau.

10/10 Excellent

Luc, Montréal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great and friendly staff
Stayed 1 night in Mar 2022
Response from Nadine on 19 Apr 2022
Good morning Mr Ernesto, We wanted to thank you for your excellent rating. We are glad you enjoyed your stay. We look forward to seeing you again

10/10 Excellent

michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place very clean and great staff very welcoming and ready to help you with whatever you need thank you Luc
Stayed 1 night in Feb 2022

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean rooms. The only negative is thin walls!
Stayed 1 night in Jan 2022

10/10 Excellent

Francine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 3 nights in Dec 2021
Response from Nadine on 18 Dec 2021
Bonjour Monsieur, Nous tenions à vous remercier de votre confiance lors de votre récente visite et pour votre excellente note. Nous sommes heureux que vous ayez apprécié votre séjour. Au plaisir de vous recevoir à nouveau.

2/10 Terrible

Geoffrey

Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
Stayed 1 night in Oct 2021
Response from Nadine on 20 Oct 2021
It is difficult for us to improve our services, not knowing the reason why your stay was disappointing. We will be happy to answer you by communicating your dissatisfaction. Best regards

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

jane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Nadine on 20 Oct 2021
Bonjour Madame, Nous tenions à vous remercier de votre confiance lors de votre récente visite et pour votre excellente note. Nous sommes heureux que vous ayez apprécié votre séjour. Au plaisir de vous recevoir à nouveau.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Large room. Comfortable bed. Could have accommodated a family as it had communicating rooms.
Stayed 1 night in Aug 2021