Title: Hotel Neuenfels Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Neuenfels Escape to this tranquil retreat where wellness meets adventure. Unwind amidst nature's splendor or rejuvenate at the spa. ## Photo gallery for Hotel Neuenfels ![Exterior - Hotel Neuenfels (Badenweiler)](https://images.trvl-media.com/lodging/3000000/2540000/2536200/2536124/76fa4d7d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Double Room | In-room safe, blackout curtains, cots/infant beds, rollaway beds - Hotel Neuenfels (Badenweiler)](https://images.trvl-media.com/lodging/3000000/2540000/2536200/2536124/eb074bb1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Hotel Neuenfels (Badenweiler)](https://images.trvl-media.com/lodging/3000000/2540000/2536200/2536124/98c8ba5c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Hotel Neuenfels (Badenweiler)](https://images.trvl-media.com/lodging/3000000/2540000/2536200/2536124/adcef23d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Detox wraps, facials, Ayurvedic treatments, massage/treatment rooms - Hotel Neuenfels (Badenweiler)](https://images.trvl-media.com/lodging/3000000/2540000/2536200/2536124/18806596.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled in a rural location, Hotel Neuenfels offers an idyllic getaway. Enjoy the free breakfast buffet, unwind at the garden or spa with massage treatment rooms and hair salon services. Guests can also stay connected with in-room WiFi and enjoy bike rentals and playground activities. ## Reviews 9.2 Wonderful ## Popular amenities - Breakfast included - Spa - Pet-friendly - Parking included - Free Wi-Fi - Restaurant ## Room options ### Check availability for these dates Tonight [Feb 13 - Feb 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=2536124&PinnedHotelID=2536124&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=2536124&PinnedHotelID=2536124&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 14 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=2536124&PinnedHotelID=2536124&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=2536124&PinnedHotelID=2536124&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2536124&PinnedHotelID=2536124&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2536124&PinnedHotelID=2536124&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=2536124&PinnedHotelID=2536124&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=2536124&PinnedHotelID=2536124&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Single Room ![Single Room | In-room safe, blackout curtains, cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/3000000/2540000/2536200/2536124/69dbbcbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Balcony Flat-screen TV Blackout curtains Private bathroom Hairdryer Cable/satellite channels Daily housekeeping In-room safe - Sleeps 1 - 1 Single Bed ### View all photos for Double Room ![Double Room | In-room safe, blackout curtains, cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/3000000/2540000/2536200/2536124/306f116f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Balcony Flat-screen TV Blackout curtains Private bathroom Hairdryer Cable/satellite channels Daily housekeeping In-room safe - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBadenweiler-Hotels-Hotel-Neuenfels.h2536124.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBadenweiler-Hotels-Hotel-Neuenfels.h2536124.Hotel-Information) ## About the area Located in Badenweiler, Hotel Neuenfels is in a rural area and near a boardwalk. Badenweiler Roman Bath Ruins and Badenweiler Castle are local landmarks, and the area's natural beauty can be seen at Southern Black Forest Nature Park and Hochblauen. Kandertalbahn Museum and Vogelpark Steinen are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. [Visit our Badenweiler travel guide](https://www.expedia.co.uk/Badenweiler.dx4502) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.80303%2C7.68098&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xtiW0k7b_GhuDpK7wb_3cpbMqPQ=) Badstrasse 18, Badenweiler, BW, 79410 ### What's nearby - ![Blick auf den Seebuck.](https://images.trvl-media.com/place/180398/f6369d9a-a8c4-4c32-b3b3-11bf69cae413.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Southern Black Forest Nature Park 1 min walk \- 0.0 miles - Badenweiler Roman Bath Ruins 9 min walk \- 0.5 miles - Badenweiler Castle 11 min walk \- 0.6 miles - Evangelische Pauluskirche Badenweiler 11 min walk \- 0.6 miles - Badeparadies Schwarzwald 60 min drive \- 38.5 miles ### Getting around - Buggingen Station 12 min drive - Basel (BSL-EuroAirport) 41 min drive ### Restaurants - Taberna 8 min drive - Hotel Schwarzmatt 3 min walk - Klemmbachmühle 6 min drive - Hirschen 7 min drive - Alte Münz 7 min drive ## About this property ### Hotel Neuenfels Hotel in a rural location A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at Hotel Neuenfels. Treat yourself to a detox wrap, a manicure/pedicure or Ayurvedic treatments at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a hair salon. You'll also enjoy the following perks during your stay: - Free self-parking - Bike hire, a vending machine and luggage storage - Tour/ticket information, free newspapers and laundry services Room features All guestrooms at Hotel Neuenfels offer comforts such as free WiFi and safes. Extra amenities include: - Rollaway/extra beds (surcharge) and cots/infant beds (surcharge) - Bathrooms with baths or showers and hairdryers - Flat-screen TVs with cable channels - Balconies and daily housekeeping ## Similar properties ![Dining](https://images.trvl-media.com/lodging/13000000/12520000/12513500/12513483/4156926b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Markgräfler Hof Badenweiler - Breakfast included - Spa - Free Wi-Fi - Games room 8.6 Excellent 125 reviews £95 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=12513483&PinnedHotelID=12513483&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/4000000/3420000/3416800/3416712/688142bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Garni Schacherer Muellheim - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 210 reviews £71 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=3416712&PinnedHotelID=3416712&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served, Regional cuisine](https://images.trvl-media.com/lodging/17000000/16640000/16633800/16633746/b41e9b33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Neuenburger Hof Neuenburg am Rhein - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 174 reviews £83 includes taxes & fees 14 Feb - 15 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=16633746&PinnedHotelID=16633746&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/117000000/116130000/116128500/116128498/6679da39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zur Sonne Romantik Hotel & Restaurant Badenweiler - Spa - Pet-friendly - Parking included - Free Wi-Fi 9.8 Exceptional 18 reviews £105 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=116128498&PinnedHotelID=116128498&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=2536124&PinnedHotelID=2536124&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2536124,12513483,3416712,16633746,116128498) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily - A restaurant - Snack bar/deli ### Things to do - Bicycle rentals - Full-service spa - Library - Mountain biking - Playground - Ski storage ### Family friendly - Cot (surcharge) - Laundry facilities - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Full-service spa - Ayurvedic treatments - Detox wraps - Facials - Manicures/pedicures - Massage - Spa treatment rooms ### Accessibility - No lift ### More - 1 building - 4 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Cot (surcharge) - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable/satellite channels ### More - Safe ## Policies ### Check-in Check-in start time: 1 PM; check-in end time: 6 PM ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 7 AM - 7 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of EUR 8 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total pets Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 40 per night. Cots (infant beds) are available for EUR 15.00 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.35 per person, per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: EUR 8 per pet, per day - Service animals are exempt from fees - Crib (infant bed) fee: EUR 15.00 per night - Rollaway bed fee: EUR 40 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars. ### Property is also known as Hotel Neuenfels Hotel Neuenfels Badenweiler Neuenfels Neuenfels Badenweiler Hotel Neuenfels Hotel Hotel Neuenfels Badenweiler Hotel Neuenfels Hotel Badenweiler ## Frequently asked questions ### Is Hotel Neuenfels pet-friendly? ### How much is parking at Hotel Neuenfels? ### What time is check-in at Hotel Neuenfels? ### What time is check-out at Hotel Neuenfels? ### Where is Hotel Neuenfels located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Neuenfels Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.8 Location ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 18 8 - Good 11 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Sophie 24 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bel hôtel Un très joli Hôtel comme le Schwarzwald sait en proposer : chambre impeccable, petit chocolat sur le lit, super petit déjeuner. ##### Sophie Stayed 1 night in Jan 2022 ### 8/10 Good #### Robert 26 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Heerlijk ontbijten op het balkon met geweldig uitzicht. ##### Robert Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Ilona 20 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Sehr gute Regelung mit dem Frühstücksbüffet! Alles prima.👍 ##### Ilona Stayed 3 nights in Aug 2020 ### 10/10 Excellent #### Marie-Helene 18 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hôtel fantastique « comme à la maison ».Un must. Hôtel très confortable,toujours fidèle à lui même,à l’ambiance chaleureuse,idéalement placé proche du centre de Badenweiler et des thermes mais au calme. Service irréprochable et discret,les hôtes sont extrêmement sympathiques.Propreté exemplaire. Une mention spéciale pour le petit déjeuner qui est exceptionnel et non dégradé par les mesures anti COVID-19 parfaitement étudiées et appliquées. Un must à Badenweiler. ##### Marie-Helene Stayed 3 nights in Aug 2020 ### 8/10 Good #### Ferdinand 15 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Leuk Hotel dicht bij Basel. Leuk Hotel, erg vriendelijke ontvangst, geen restaurant maar op loop afstand verschillende restaurants. Ontbijtbuffet voor elk wat wils, en ruim voldoende. ##### Ferdinand Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller 24 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There was almost enough parking. The staff were very helpful and pleasant. ##### Verified traveller Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller 27 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Joli petit hôtel, situation calme, accueil très chaleureux, petit déjeuner très bien garni. ##### Verified traveller Stayed 1 night in Aug 2018 ### 8/10 Good #### Abdelhak 4 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bien Service, situation, propreté impeccable. Personnel serviable et à l'écoute. Très bon petit déjeuner ##### Abdelhak Stayed 2 nights in Jul 2018 ### 10/10 Excellent #### Angela, Hollywood 26 May 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Picture perfect ! It was amazing. Only regret was that we only stayed one night. We are already planning another trip to the area. The owners are so welcoming. Even showed us to our room! The room and the views are spectacular! We even had a little outdoor seating area in the garden right outside our room. ##### Angela ### 8/10 Good #### Verified traveller 3 May 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 편안하고 아늑한 호텔 편안한숙박 친절한 스텝 ##### Verified traveller ### 8/10 Good #### Verified traveller 2 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### gute Basis für Ausflüge Freundliche Gastgeber, alles toll geklappt. ##### Verified traveller ### 10/10 Excellent #### nathalie, Seloncourt 1 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Détente Un accueil au top,un service irréprochable, une vue et une chambre magnifique. ##### nathalie ### 10/10 Excellent #### Verified traveller 30 Sept 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice property Overnight stay on a Black Forest vacation trip. Very nice property - beautiful breakfast room with views over the valley. ##### Verified traveller ### 10/10 Excellent #### Hermann, Ballwil 27 Sept 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hermann Ehrler Das Zimmer war sehr sauber und grosszügig im Grundriss. Frühstück sehr gut. Personal war sehr freundlich. Alles im allen, das Hotel ist zu empfehlen. Gerne wieder ein andermal. ##### Hermann ### 8/10 Good #### Verified traveller 15 Aug 2015 Liked: Cleanliness, staff & service #### 1 nuit pour aller au bain très calme et belle vue! excellent pour s’évader du quotidien, le wifi était très faible et pas de frigo ni de bouilloire dans la chambre. par contre le personnel était extraordinaire, accueillant et parlais français et allemand :) ##### Verified traveller ### 4/10 Poor #### Tourist, UK 22 Jul 2015 Disliked: Room comfort #### Basic room, 2 star hotel charging 3 star prices Basic room with basic facilities, overheated room with no air conditioning. But charging far too high prices bearing no relationship with what they are offering. Definitely no value for money (actually a rip off) compared to other Badenweiler hotels of guesthouses. ##### Tourist ### 10/10 Excellent #### Lucia und Paul, Sarnen 18 Jul 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### man fühlt sich gut im Hotel Neuenfels Sehr freundliche Bedienung.Sehr ruhig gelegen. Ausgezeichnetes Frühstücksbuffet, reichhaltig, frisch,saisongerecht. ##### Lucia und Paul ### 10/10 Excellent #### Christine, der Schweiz 2 Jul 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gerne wieder Kurzwochenende zusammen mit Freunden, sehr angenehmer Aufenthalt. Super Gastgeber-Paar, super Frühstücksbuffet, Lage ist zentral und ruhig. ##### Christine ### 10/10 Excellent #### Sabine, Düsseldorf 27 Feb 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Empfehlung ohne Einschränkung ich hatte zwei Übernachtungenunter erschwerten Bedingungen: sehr späte Anreise, am 2ten Tag sehr frühe Abreise. Die Hotelbesitzer haben jeweils mit höchstmöglicher individueller Kundenorientierung und persönlicher Ansprache reagiert. Das Frühstück ist weit über Standart und hat mir den best möglichen Start in den Tag bereitet. Das Zimmer war groß und mit aktuellem Standart. Das Preis-Leistungsverhältnis ist unübertroffen und meine Empfehlung für dieses Hotel ohne Einschränkung. habe mich extrem wohl gefühlt. ##### Sabine ### 10/10 Excellent #### Alex B., Luzern 29 Jan 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Absolut super ..Hotel ist ca 5-7 gehminuten weg von der Therme . Hat einen wunderschönen Ausblick auf die Umgebung und die Zimmer waren schön gross. Die gastgeber sind super freundlich...gerne wieder einmal ##### Alex B. ### 8/10 Good #### Lasse L, Landskrona 11 Apr 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Välskött hotell med utsikt Mycket bra kvalitet, synd att det inte finns restaurang eller wi-fi. Rummet var inte uppvärmt och notan blev litet dyrare än planerat med extra kurorts skatt och inkorrekt fakturerat vin. Magnifik frukost med vacker utsikt ut över dalen. ##### Lasse L ### 10/10 Excellent #### IBH 15 Aug 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### godt hotel nær det hele Et meget godt hotel med et meget venligt, serviceminded og imødekommende ejerpar. God beliggenhed med parkeringsmulighed på hotellets grund. Fint til længere ophold og for gennemrejsen sydpå. Fantastisk spa anlæg i byen. ##### IBH ### 10/10 Excellent #### Verified traveller 6 Mar 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ontstresser Prachtige, rustgevende omgeving in de buurt van thermaalbaden. Heerlijk uitgebreid ontbijt ##### Verified traveller ### 10/10 Excellent #### Verified traveller 18 Jul 2019 ##### Verified traveller Stayed 3 nights in Jul 2019 ### 8/10 Good #### silvia 25 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### silvia ---