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Reviews of Best Western Hotel Rosenau

4 out of 5
Best Western Hotel Rosenau
Steinfurther Straße 1-5, Bad Nauheim, HE

Reviews

8.0

Very good

Rating 10 - Excellent. 40 out of 123 reviews" "
Rating 8 - Good. 51 out of 123 reviews" "
Rating 6 - Okay. 26 out of 123 reviews" "
Rating 4 - Poor. 4 out of 123 reviews" "
Rating 2 - Terrible. 2 out of 123 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 2 nights in Mar 2024

10/10 Excellent

Marianne E.

Stayed 1 night in Jun 2023

6/10 Okay

Rodolfo

Liked: Cleanliness, staff & service, room comfort
Old Best Western with great breakfast
Friendly staff, great breakfast. The hotel was fine, but a bit ran down considering the price tag. The parking at the hotel is not included in the room price and costs 5 EUR / day. There's free parking on the street, but you will have to walk a couple of blocks.
Stayed 1 night in Apr 2023

10/10 Excellent

Stephen C

Stayed 1 night in Sep 2022

10/10 Excellent

Bettiann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Nauheim
It is an older property and the hotel is basic but clean. Rooms ar nice, bathroom is clean and appropriate. Minibar was a nice extra and good priced.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice place but overpriced. The hotel staff was very helpful and very friendly.
Stayed 3 nights in Dec 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return to Bad Nauheim
Quiet little hotel adjacent to the central park, great property, great breakfast, and great staff. We stay there every time we come to Bad Nauheim.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient hotel
Great room, quiet nice neighborhood, walking distance from everything, great breakfast. WiFi was really slow.

8/10 Good

Blake, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly
All hotel employees (front desk, restaurant, room maids) were professional, friendly and helpful. The park across the street was wonderful.

6/10 Okay

Verified traveller

24-hour counter service, good for late check-in. No air-con.

10/10 Excellent

David, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad nauheim 2 nighter.
Short visit to Bad Nauheim. Great hotel; I've stayed there 3 times so far and will keep going back. Great rooms, quiet nice neighborhood, walking distance from everything, great breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location in the center of town. Very nice German town. Enjoyed the market on Wed. morning right outside the hotel. Very good breakfast.

8/10 Good

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

WISSAM, Beirut

Liked: Cleanliness, room comfort
good
Good

8/10 Good

Ch and M

Liked: Cleanliness, staff & service, room comfort
Bad Nauheim's hotel at best location and most valuable rate
Stayed several times at this beautiful hotel after having a great breakfast before we leave to the FRA airport for our trip home to the US. The hotel is nicely renovated with clean and comfortable rooms, free parking and ideal for an extended walk through the magnificent nearby Kurpark of Bad Nauheim and having some 'Hessen'-dinner specials at traditional restaurants as well as some 'Gespritzte Aeppelwois' (Apple cider with sparkling mineral water). The very friendly staff of the Best Western Hotel Rosenau is extremely helpful and makes the stay very convenient.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right
For what I needed, this was perfect. I appreciated using WiFi and computer.

10/10 Excellent

JEROME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near public transportation and interesting sights
The hotel is very warm and welcoming. The manager and staff are very friendly and accommodating.We enjoyed immensley the location and availability of transportation. My wife and I are looking forward to returning in 2014.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quality service
apart from the location is a bit far from the train station, all perfect!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms, good hotel

6/10 Okay

Jana

Stayed 1 night in Apr 2024

8/10 Good

Tino, Bayreuth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Fußweg vom Bahnhof Bad Nauheim bis zum Hotel zieht sich wirklich lange hin. Das bedeutet auch, dass das Hotel eigentlich sehr außerhalb vom Innenstadtzentrum liegt. Um so mehr hatte ich mich deshalb abends auf das Restaurant gefreut. Leider hatte das bei meinem Aufenthalt immer zu. Im Hotel selber geht es sehr ruhig zu. Mein Zimmer hat mich total positiv überrascht. Kaffeemaschine, Wasserkocher, TV, großes Bett und ein super sauberes Bad. Hier mal ein dickes Lob an die netten Damen vom Reinigungspersonal. Mein Zimmer wurde täglich sauber gemacht. Leider war dann am Sonntag den ganzen Tag über das warme Wasser weg. Da hätte man auch mal eine Info an der Rezeption aufstellen können. Ich habe ja für vieles Verständnis. Aber ich zahle für ein 4 Sterne Hotel und 3 Übernachtungen und davon muss ich mir einen ganzen Tag, nämlich den Sonntag, mit dem Wasserkocher das Wasser heiss machen, um mich etwas sauber zu machen. Hier wäre auch bei der Abreise ein kleines Entgegenkommen vom Hotel erfreulich gewesen, als Entschädigung. Das Frühstück hat leider 3 Tage immer das Gleiche geboten. Etwas Abwechslung wäre da nicht schlecht gewesen, auch wenn es nur kleine Abweichungen wären. Besonders tricky waren die Croissants, denn die normalen Croissants waren nie oben und unten nur die Schoko-Croissants, wie auf der Beschilderung hingewiesen wurde. Am Wochenende wurde jedenfalls auch mehr aufs Auffüllen beim Frühstück geachtet, als am Montag.
Stayed 3 nights in Apr 2024

8/10 Good

Christian, Viechtach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel in der Innenstadt am Rande des Kurpark
Stayed 1 night in Apr 2024

6/10 Okay

Meike

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ingemar

Stayed 1 night in Feb 2024

10/10 Excellent

Bettina

Stayed 1 night in Feb 2024

10/10 Excellent

Julien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Reinhard

Stayed 1 night in Jan 2024

10/10 Excellent

Susi

Stayed 1 night in Nov 2023

8/10 Good

Ditmer

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Sehr freundlich und zuvorkommend
Stayed 2 nights in Oct 2023

10/10 Excellent

Cäcilia

Stayed 2 nights in Oct 2023

8/10 Good

Eberhard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Unterkunft und sehr nette Menschen
Stayed 6 nights in Aug 2023

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Bent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt ophold
Vi havde et dejligt ophold med dejlig morgenmad, gode senge og venlig stemning
Stayed 1 night in Jul 2023

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Im Zimmer gab es ein paar ungewöhnliche, behelfsmäßige Details. Für mich aber nicht schlimm. Es war sauber, und darauf kommt es an. Frühstück klassisches Buffet
Stayed 1 night in Apr 2023

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 1 night in Aug 2022

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Godt hotel tæt på centrum af smukke Bad Nauheim og samtidig tæt på motorvejen Morgenmaden var god Vi kommer igen
Stayed 1 night in Jul 2022

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was ok
Stayed 1 night in Jul 2022

4/10 Poor

Wilhelm

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jul 2022

2/10 Terrible

Anita

Stayed 1 night in Jun 2022

10/10 Excellent

Andreas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Gyula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nöjd gäst
Fint hotell, trevlig personal fräscha rum var helt nöjd med övernattning.
Stayed 1 night in Jan 2022
Response from . on 31 Jan 2022
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Hotel, Personal freundlich, schöne Zimmer.
Stayed 3 nights in Dec 2021
Response from . on 31 Jan 2022
vielen Dank, dass Sie an der Umfrage zu Ihrem letzten Aufenthalt in unserem Hotel teilgenommen haben. Wir schätzen Sie als unseren Gast, und Ihr Feedback ist uns sehr wichtig. Indem Sie uns mitteilen, was Ihnen an Ihrem Aufenthalt gefallen hat und was wir noch verbessern können, unterstützen Sie uns dabei, den Aufenthalt bei uns für Sie und andere Gäste zukünftig noch angenehmer zu gestalten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
It was perfect, everything 💖
Stayed 1 night in Oct 2021

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021

10/10 Excellent

Carlo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ejecutivo
Un hotel muy ejecutivo. Desayuno muy completo, con estacionamiento, buen restaurante y cuartos cómodos.
Stayed 3 nights in Aug 2021