Initial greeting (i was an hour early) was very frosty and unwelcoming from the receptionist.Basically, I was told to clear off and come back at 3pm. There was no attempt made to welcome me after a long journey (eg would you like a hot drink etc).
However, i put this response down to one lady, for on my return, all the staff were friendly and the breakfast team were first class. I enjoyed my stay and the location was in a lovely setting.