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Overview of W Austin

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Featured image
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, individually decorated

W Austin

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationLady Bird Lake4 min walk
    Popular LocationSixth Street5 min walk
    Popular LocationSouth Congress Avenue9 min walk
    AirportAustin, TX (AUS-Austin-Bergstrom Intl.)18 min drive

Choose dates to view prices

About this area

Austin

Located in Austin, W Austin is in the city centre and near a metro station. Sixth Street and South Congress Avenue are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lady Bird Lake and Zilker Park. Looking to enjoy an event or a match while in town? See what's going on at Frank Erwin Center. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Popular Location

What's nearby

  • Moody Theater - 1 min walk
  • Lady Bird Lake - 4 min walk
  • Sixth Street - 5 min walk
  • Frost Bank Tower - 6 min walk
  • South Congress Avenue - 9 min walk

Getting around

  • Downtown Station - 11 min walk
  • Austin Station - 18 min walk
  • Austin-Bergstrom International Airport (AUS) - 17 min drive

Restaurants

  • Trace — 1 min walk
  • Turf N Surf Po' Boy - 3 min walk
  • Oilcan Harry's - 3 min walk
  • Truluck's - 4 min walk
  • The Capital Grille - 4 min walk

About this property

W Austin

Romantic Austin hotel in Downtown Austin, walk to Lady Bird Lake
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 251 individually decorated rooms feature WiFi and iPod docks. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include wired Internet and 24-hour room service.
W Austin offers 251 forms of accommodation with iPod docking stations and minibars. Each accommodation is individually decorated. 42-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

AWAY Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 11.00 per 24-hour period)

Parking and public transport

  • Valet parking on site (USD 49 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: USD 29-32 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference space (780 square feet)
  • Meeting rooms 6

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100, per accommodation, per stay, plus a deposit of USD 100 per stay
Dogs and cats welcome
2 per room (up to 40 lbs/18 kg)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 29 and USD 32 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.00 per 24-hour period (rates may vary)
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Austin W
W Austin
W Hotel Austin
Hotel W Austin
w Austin Hotel Austin
W Austin Hotel
W Austin Austin
W Austin Hotel Austin

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 456 out of 766 reviews
5 - Excellent 60%
Rating 4 - Good. 169 out of 766 reviews
4 - Good 22%
Rating 3 - Okay. 66 out of 766 reviews
3 - Okay 9%
Rating 2 - Poor. 45 out of 766 reviews
2 - Poor 6%
Rating 1 - Terrible. 30 out of 766 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
OK stay. Hallway had broken glass and spilled food. People partying until 4am and the down feather pillows were very uncomfortable making for a bad nights sleep. Interestingly enough they don’t even have a door for privacy between the shower and bedroom - you’ll have to call for a privacy curtain. Also had to call for a nespresso, twice, because the room didn’t have one. Had to call for towels as well. The furniture and carpets could use a deep clean as they’re very stained. Service was slow poolside - 30 minutes for chips and salsa to come and I had to follow up on where my order was. Trace for breakfast was soooo slow. Nothing special and wouldn’t stay again or recommend. There are many other great high end options in town that actually live up to the level of service expected for the price point.
Stayed 1 night in Apr 2021

1/5 Terrible

Disliked: Cleanliness
Front desk staff treating me in a manner I did not seem appropriate when I ask them basic questions or ask to have them send up help for something. I paid almost $1500 for two nights, I understand that customer service jobs can be rough, but I was jerked around & treated differently my whole stay.
Stayed 2 nights in Apr 2021

4/5 Good

Stayed 1 night in Mar 2021

5/5 Excellent

Stayed 1 night in Feb 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room..expensive
Rooms very small for the price, no privacy on balconies you can look to either side & see your neighbors. Only option for parking is valet $49 a night.
Stayed 1 night in Nov 2020