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The Westin Austin Downtown

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Featured image
Outdoor pool
Outdoor pool
Terrace/patio
49-inch flat-screen TV with cable channels, iPod docking station

Overview of The Westin Austin Downtown

The Westin Austin Downtown

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationSixth Street1 min walk
  • Popular LocationLady Bird Lake11 min walk
  • Popular LocationSouth Congress Avenue15 min walk
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)15 min drive

Choose dates to view prices

About this area

Austin

Located in Austin, The Westin Austin Downtown is in the city centre and near a metro station. Sixth Street and South Congress Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lady Bird Lake and Zilker Park. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed. Spend some time exploring the area's activities, including segway rentals/tours.
Popular Location

What's nearby

  • Sixth Street - 1 min walk
  • Mexic Arte Museum - 3 min walk
  • Frost Bank Tower - 4 min walk
  • Lady Bird Lake - 11 min walk
  • South Congress Avenue - 15 min walk

Getting around

  • Austin Station - 3 min drive
  • Downtown Station - 3 min walk
  • Austin-Bergstrom International Airport (AUS) - 15 min drive

Restaurants

  • Stella San Jac — 1 min walk
  • Azul — 1 min walk
  • Uncle Julio's - 3 min walk
  • Max's Wine Dive - 3 min walk
  • Coyote Ugly - 4 min walk

About this property

The Westin Austin Downtown

4-star Austin hotel in Downtown Austin, walk to Sixth Street
A restaurant, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a poolside bar and a coffee shop/café are on-site. All 366 soundproofed rooms feature WiFi and iPod docks. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like fridges and coffee makers.
The Westin Austin Downtown offers 366 forms of air-conditioned accommodation with iPod docking stations and a safe. Beds feature premium bedding. 49-inch Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Austin hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 54 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Breakfast available for a fee: USD 5-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Languages spoken

  • English
  • German
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (19000 square feet)
  • Meeting rooms 16

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs welcome
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 54 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Alcohol is not permitted at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Westin Austin Downtown Hotel
Westin Austin Downtown
The Westin Austin Austin
The Westin Austin Downtown Hotel
The Westin Austin Downtown Austin
The Westin Austin Downtown Hotel Austin

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 568 out of 965 reviews
5 - Excellent 59%
Rating 4 - Good. 251 out of 965 reviews
4 - Good 26%
Rating 3 - Okay. 64 out of 965 reviews
3 - Okay 7%
Rating 2 - Poor. 42 out of 965 reviews
2 - Poor 4%
Rating 1 - Terrible. 40 out of 965 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.6/5

Property conditions & facilities

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
My room had a dirty diaper, stained mattress, dirty carpet, and broken bathroom door. During my entire stay, I could not help but to wonder if I have been exposed to Covid 19 because they clearly DID NOT clean our room. Management only offered a complimentary dinner voucher and a free upgrade, as I was still required to pay since I booked through a third party ( Expedia). No guest should have been required to pay for an unclean room, especially when people are losing their lives during this global pandemic. I am highly disappointed at this hotel, as it was my first time visiting Austin TX, and my birthday weekend. I should’ve received a full refund. I couldn’t even use the voucher because the restaurant opened so late. The location is perfect, but the hotel is filthy.
Stayed 4 nights in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service
The rooftop pool was a disappointment From the photos it looked bigger and the seating roomier. I also was unaware of the cabana rental reservation until after arrival and was unable to reserve. The restaurant menu was very small and expensive. The lobby staff was kind and accommodating. The location was good too. I realize that weekend booking is expensive but buyer beware, not worth the price.
Stayed 3 nights in Jun 2021

1/5 Terrible

Disliked: Cleanliness
54 dollars for valet then they would not bring my food to my room! What a rip off
Stayed 2 nights in Jun 2021

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel overall had an unclean feel to it; all of the carpets/rugs etc throughout the lobby, elevator waiting areas, and hallways are massively dirty with huge stains. The room itself was okay, the chair had stains all over it. The pool is extremely small, don’t be fooled but the online pics. They were only reserving chairs by the pool (for $30/pair!!!!). It was disappointing to say the least, as the pool was packed with 40 people in it at any given time. The stay was definitely disappointing, for what we paid. Oh, and the overnight valet lost my key fob to my car, but did make it right by having another one made, even though it wasn’t until 2:30 the next afternoon. The staff was very friendly, and tried to be as helpful as possible given the situation. Don’t recommend.
Stayed 2 nights in Jun 2021

2/5 Poor

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Parking was unreal was told by property personnel all my parking needs could be met but upon arrival was told they could not
Stayed 2 nights in Jun 2021