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JW Marriott Austin

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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Terrace/patio

Overview of JW Marriott Austin

JW Marriott Austin

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

  • Popular LocationLady Bird Lake3 min walk
  • Popular LocationSixth Street5 min walk
  • Popular LocationSouth Congress Avenue8 min walk
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)16 min drive

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About this area

Austin

Located in Austin, JW Marriott Austin is in the city centre and near the airport. Moody Theater and Paramount Theater are cultural highlights, and travellers looking to shop may want to visit Sixth Street and South Congress Avenue. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Lady Bird Lake - 3 min walk
  • Frost Bank Tower - 3 min walk
  • Ann W. Richards Congress Avenue Bridge - 4 min walk
  • Sixth Street - 5 min walk
  • South Congress Avenue - 8 min walk

Getting around

  • Austin Station - 5 min drive
  • Downtown Station - 8 min walk
  • Austin-Bergstrom International Airport (AUS) - 16 min drive

Restaurants

  • OP Italian Austin — 1 min walk
  • Corner Bar & Restaurant — 1 min walk
  • Taverna - 3 min walk
  • Fleming's Steakhouse - 4 min walk
  • Sullivan's Steakhouse - 4 min walk

About this property

JW Marriott Austin

4-star Austin hotel in Downtown Austin, walk to Lady Bird Lake
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Additionally, 2 poolside bars, 3 bars/lounges and a 24-hour health club are on-site. All 1012 rooms provide MP3 docking stations, 24-hour room service and WiFi. Guests will also find LED TVs, premium bedding and coffee makers.
JW Marriott Austin offers 1012 forms of air-conditioned accommodation with MP3 docking stations and a safe. Beds feature premium bedding. LED televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Austin hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Spa by JW has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open selected days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period)

Parking and public transport

  • Self parking on site (USD 49.00 per day)
  • Valet parking on site (USD 54.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 3 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Conference centre (112000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower/bathtub combination

Entertainment

  • LED TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Guest rating 4.5+
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Hotel
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Business-friendly
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4 star
4 star
Washer and dryer
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Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 49.00 per day
  • Valet parking fee: USD 54.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

JW Marriott Austin Hotel
JW Marriott Austin
JW Marriott Austin Hotel
JW Marriott Austin Austin
JW Marriott Austin Hotel Austin

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 701 out of 962 reviews
5 - Excellent 73%
Rating 4 - Good. 179 out of 962 reviews
4 - Good 19%
Rating 3 - Okay. 36 out of 962 reviews
3 - Okay 4%
Rating 2 - Poor. 29 out of 962 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 962 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet at night even though the hotel was full! Excellent bed, food options and location to the river. Lovely lobby, quick elevators and great pool.
Stayed 4 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff were wonderful! My only issue was that I paid extra for a City View Corner room and the majority of my view was of a construction site. The cost should have been discounted due to that. It was NOT worth the extra money. Everything else including the inside of the room, the staff, the food, etc. was excellent.
Stayed 2 nights in Jun 2021

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is expensive!! But the property is nice and the staff is lovely. The pool was packed and the water was pretty milky the whole time we were there which was a little off putting but the food was pretty good and the cabana rental wasn’t too expensive. Overall it’s a nice property with a great staff.
Stayed 3 nights in Jun 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the rooftop pool and the views were breathtaking!
Stayed 1 night in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! The rooms are lovely and the staff is very helpful/friendly.
Stayed 2 nights in Jun 2021