In-room safe, desk, iron/ironing board, free WiFi

Reviews of Holiday Inn Express & Suites Leander, an IHG Hotel

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 249 out of 441 reviews" "
Rating 8 - Good. 107 out of 441 reviews" "
Rating 6 - Okay. 33 out of 441 reviews" "
Rating 4 - Poor. 25 out of 441 reviews" "
Rating 2 - Terrible. 27 out of 441 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds, very clean rooms, decent breakfast. Staff was super friendly. Enjoyed our stay.
Stayed 1 night in Apr 2024
Response from Awesome Front Desk Staff on 29 Apr 2024
Thank you for your 5 Star Review! We are thrilled to hear you enjoyed your stay with us and we invite you to come back again next time you are in the Leander area!!

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was so friendly!
Stayed 2 nights in Apr 2024
Response from Awesome Front Desk Staff on 29 Apr 2024
Thank you for your 5 Star Review! We are thrilled to hear you enjoyed your stay with us and we invite you to come back again next time you are in the Leander area!!

10/10 Excellent

Arash, San Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's a clean and nice hotel. A lot better than anything else in a few miles radius. I'll stay here anytime I'm here in Leander.
Stayed 3 nights in Apr 2024
Response from Awesome Front Desk Team on 23 Apr 2024
Thank you for sharing your experience! We hope to have the opportunity to host you again next time!

10/10 Excellent

Benjamin, Portland

Stayed 1 night in Apr 2024

10/10 Excellent

Ramachandran, Chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Conveniently located. Lots of free parking. Comfortable spacious rooms. Well maintained. Good amenities. Very good breakfast. Attentive, welcoming, and friendly staff both at the front desk and at the breakfast bar. Courteous and attentive housekeeping staff. Quiet neighborhood. Reasonable rates. Great value for money! Highly recommended.
Stayed 2 nights in Apr 2024
Response from Front Desk Team on 8 Apr 2024
Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay with us and that our team's hard work to provide a clean and welcoming environment did not go unnoticed. At our establishment, we are committed to providing the best service possible for all our guests. We appreciate you recognizing our efforts and taking the time to share your feedback. We would be thrilled to have the opportunity to welcome you back soon. Thank you again for your kind words and have a wonderful day!

10/10 Excellent

Lisa

Stayed 3 nights in Apr 2024
Response from Awesome Front Desk Staff on 29 Apr 2024
Thank you for your 5 Star Review! We are thrilled to hear you enjoyed your stay with us and we invite you to come back again next time you are in the Leander area!!

10/10 Excellent

Stephen

Travelled with family
The property was fine. Well maintained and no trash or anything laying around.
Stayed 2 nights in Apr 2024
Response from Awesome Front Desk Team on 8 Apr 2024
We sincerely appreciate you taking the time to share your experience with us. Our team is committed to providing the best possible experience for all of our guests, and we are delighted to hear that you found our environment clean and welcoming. Again, thank you for your feedback. We value your opinion and hope to have the opportunity to welcome you back in the future. Have a wonderful day!

4/10 Poor

Alyssa

Travelled with group
Disliked: Cleanliness, staff & service
Bed linens were disgusting. Dirty, stained, had makeup on them. Told the front lobby girl and all she did was hand me new sheets. Didn’t offer to have someone come clean the room or move us to a different room. Asked to speak with a manager and she told me there wasn’t one on property. Extremely unsatisfied with the condition of my room and also how the situation wS handled.
Stayed 1 night in Apr 2024
Response from Front Desk Team on 8 Apr 2024
We apologize that your visit did not meet our standards. The corresponding team member has been informed, and once again, we apologize. Thank you for taking the time to tell us about your experience. Please know that this is not our standard, and we would love the opportunity to host you again.Have a wonderful day!

2/10 Terrible

Mitchell

Stayed 1 night in Apr 2024
Response from Awesome Front Desk Staff on 29 Apr 2024
Thank you for sharing your experience. We work hard to prevent any mishaps and we hope you come back and give us another chance to show you how beautiful our hotel really is!

10/10 Excellent

SANTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing better than arriving tired after a wedding day celebration and being received with a smile and friendly staff.The front desk was really courteous and helpful.
Stayed 1 night in Mar 2024
Response from Front Desk Team on 26 Mar 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team's warm welcome made your arrival after a wedding day celebration even more special. Providing exceptional service and a friendly atmosphere is always our top priority, and we're delighted that you found our front desk staff to be courteous and helpful. We hope to have the pleasure of welcoming you back again soon!

6/10 Okay

Schaun

Stayed 3 nights in Mar 2024
Response from Awesome Front Desk Staff on 23 Apr 2024
Thank you for your 3 Star Review!

10/10 Excellent

Fraidoun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great breakfast
Stayed 2 nights in Mar 2024
Response from Front Desk Team on 13 Mar 2024
We are so happy to hear that everything was exceptional with your stay. We strive to do our very best each and every day. Thank you for staying with us and look forward to seeing you again!

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Team on 14 Mar 2024
Thank you Jeffery, for staying with us, and your feedback. Have a wonderful day, and we look forward to seeing you again.

4/10 Poor

Shirley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Maids skipped towels and cleaning bathroom. Coffee maker did not work
Stayed 3 nights in Mar 2024
Response from Leander Front Desk on 5 Mar 2024
Thank you kindly for your feedback; we use feedback like yours to continuously improve our team and hotel. We apologize that you experience was not fully up to the standard. The staff has been informed and addressed the concerns accordingly. Thank you and have a wonderful day!

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Albert Sledge on 31 Jan 2024
Hello Jordan--Thanks for your review. We here at Holiday Inn Express - Leander work really are to meet and exceed your expectations. Please visit us soon as we would love to serve you again in the near future.

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 4 nights in Jan 2024
Response from Albert Sledge on 26 Jan 2024
Hello John and thanks for your review. We here at Holiday Inn Express Work really hard to meet your expectations and we are so glad we did. Please come back and see us as we would love to serve you in the near future

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Greeted quickly and very nicely. Clean hotel, lobby, and room. Very quiet and peaceful sleep, comfortable bed.
Stayed 1 night in Jan 2024
Response from Albert Sledge on 26 Jan 2024
Hello Ernie and thanks for your review. We here at Holiday Inn Express Work really hard to meet your expectations and we are so glad we did. Please come back and see us as we would love to serve you in the near future

10/10 Excellent

Melissa

Stayed 3 nights in Jan 2024
Response from Albert Sledge on 24 Jan 2024
Thanks Melissa for your review. We here at Holiday Inn Express in Leander work really hard to meet your expectations. Please come back and see us as we would to be presented with another opportunity to serve you in the near future

8/10 Good

Nea

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Wonderful staff, hotel needs some work
This is a very basic hotel. The staff are excellent and they are the reason I would stay again. The hotel needs some upkeep. There was a broken window shade, washer, and the office chair was in terrible shape.
Stayed 4 nights in Jan 2024
Response from Albert Sledge on 24 Jan 2024
Thanks Nea for your review. We here at Holiday Inn Express in Leander work really hard to meet your expectations. We appreciate you pointing out the deficiencies you had to deal with and we have corrected them. Please come back and see us as we would to be presented with another opportunity to serve you in the near future

10/10 Excellent

guadalupe

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Albert Sledge on 24 Jan 2024
Thanks Guadalupe for your review. We here at Holiday Inn Express in Leander work really hard to meet your expectations. Please come back and see us as we would to be presented with another opportunity to serve you in the near future

2/10 Terrible

John

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This was our second attempt at this location and never ever again. The linens stink, the rooms are not clean. Not sure how this can go unaddressed. Our first attempt was November 2021, over two years later and its still the same.
Stayed 1 night in Jan 2024
Response from Albert Sledge on 18 Jan 2024
Hello John,I want to offer my sincere apology for not meeting your expectations. Here at Holiday Inn - Leander, we work really hard to ensure that your stay away from home is an enjoyable one. We hope that you will provide us with another opportunity to serve you in the near future.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Albert Sledge on 15 Jan 2024
Hello Anna!Thanks for your review, At the Holiday Inn Express - Leander, we work really hard to ensure that your stay away from home is a pleasant one. Please come back as we love to be able to serve you in the near furture.

10/10 Excellent

Jeremiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Albert Sledge on 10 Jan 2024
Hello Jeremiah -- Thanks for your review. We are happy that we meet your expectations during your stay here at the Holiday Inn Express in Leander, Texas. We hope that you will visit us again as we look forward to serving you in the near future.

8/10 Good

Linda

Stayed 3 nights in Jan 2024
Response from Albert Sledge on 11 Jan 2024
Hello Linda and thanks for your review. We at Holiday Inn Express - Leander work really hard to ensure stay away from home is an enjoyable one. We hope you provide us with another opportunity to serve you in the near future.

6/10 Okay

Hyun, Leander

Stayed 1 night in Jan 2024
Response from Albert Sledge on 9 Jan 2024
Hello Hyun,Thanks for your review. Looks like we dropped the ball at some point during your stay. We here at Holiday Inn Express - Leander make every attempt to insure your stay away from home is an enjoyable Please come back soon as we would love to serve you again.

8/10 Good

Nam Hoon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I booked a room for my parents to stay for one night. The initial room that they were given has a couch that didn't look like it was cleaned properly. I brought this issue with the front desk attendant, and he immediately resolved the issue by assigning them another available room that was cleaned properly. The attendant was respectful and very easy to work with (didn't get his name, unfortunately). The property is right across the street from the metro rail and it is walking distance to HEB, so that adds a level of convenience. However, there isn't much to see and do in its immediate vicinity.
Stayed 1 night in Jan 2024
Response from Albert Sledge on 9 Jan 2024
Hello Brijesh,Thanks for your review, We here at Holiday Inn Express - Leander are happy that you were please with your stay. Please come back soon as we would love to serve you again.

10/10 Excellent

Brijesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Albert Sledge on 9 Jan 2024
Hello Brijesh,Thanks for your review, We here at Holiday Inn Express - Leander are happy that you were please with your stay. Please come back soon as we would love to serve you again.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in at 8:30pm on Saturday and checked out at 9:00am on Sunday morning, Short Stay! So not a lot to review and rate. I enjoyed my stay very much.
Stayed 1 night in Dec 2023
Response from Albert Sledge on 9 Jan 2024
Hello Gary,Thanks for your review, We here at Holiday Inn Express - Leander are happy that you were please with your stay. Please come back soon as we would love to serve you again.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable beds, extremely clean!
Stayed 1 night in Dec 2023
Response from Albert Sledge on 1 Jan 2024
Hello Melissa -- Thanks for you review and kind words. We here at Holiday Inn Express--Leander work really hard to meet your expectations. We look forward to serving you in the near future.

6/10 Okay

Joseph

Stayed 2 nights in Dec 2023
Response from Albert Sledge on 28 Dec 2023
Hello Joseph--Thanks for your review. Looks like we dropped the ball during your stay. I sincerely apologize that we did not meet your expectations. We at Holiday Inn Express in Leander work really hard to ensure that your stay with us is an enjoyable one. I hope that we will have another opportunity to serve you in the near future.

10/10 Excellent

WesLey

Stayed 1 night in Dec 2023
Response from Albert Sledge on 28 Dec 2023
Hello Wesley--Thank you for your review of us during your recent stay, We here at Holiday Inn Express, Leander work really hard to ensure that your stay away from home is an enjoyable one. We hope that we have an opportunity to serve you in the near future.

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Albert Sledge on 26 Dec 2023
Hello Rita,Thanks for your review--We at Holiday in work really hard to make your stay away from home an enjoyable one and therefore take your review of us very seriously. Please come back and stay with us as we would love to serve you again.

2/10 Terrible

Vicki

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Albert Sledge on 19 Dec 2023
Hello Vicki--Here at the Holiday Inn Express, Leander--we work really hard to meet your expectations. However, It looks like we dropped the ball during stay. Hopefully we will be provided with another opportunity to serve you in the near future.

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
My family and I were in just for the night and found the hotel very easy to get to, the parking lot was great. Check in was a breeze and the room location was spot on my kids found the room comfortable. I would definitely stay at this hotel again.
Stayed 1 night in Dec 2023
Response from Albert Sledge on 16 Dec 2023
Hello Raul,Thanks for your review and kind words. We work really hard to ensure your stay with us is a pleasant one. We look forward to another opportunity to serve you in the near future.

10/10 Excellent

Peggy

Stayed 1 night in Dec 2023
Response from Albert Sledge on 3 Jan 2024
Hello Peggy and thanks for your review. We here at Holiday Inn Express - Leander work really hard to make your stay away from home an enjoyable one. We hope that we will have another opportunity to serve you in the near future.

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Albert Sledge on 5 Dec 2023
Hello Shane and thank you for your review. We at Holiday Inn Express - Leander work really hard to make tyour stay away from home a pleasant one. Please come back and see us soon as we would love to serve again.

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Albert Sledge on 5 Dec 2023
Hello Blanca and thank you for your review. We at Holiday Inn Express - Leander work really hard to make your stay away from home a pleasant one. Please come back and see us soon as we would love to serve again.

10/10 Excellent

Monte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel. Good motel and good employees. Good breakfast.
Stayed 1 night in Nov 2023
Response from Albert Sledge on 28 Nov 2023
Hello Monte. Thanks for you review and kind words. We at Holiday Inn Express work hard to make every minute of your stay with us enjoyable.

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find and a very clean and loved the no smoking
Stayed 2 nights in Nov 2023
Response from Albert Sledge on 27 Nov 2023
Hello Yolanda and thank you for your review. It really means a lot to us when we scores such as yours. We look forward to serving you in the near future.

10/10 Excellent

Teri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Awesome Front Desk Staff on 20 Nov 2023
Hello Teri--Thanks for your rating on us here at Holiday Inn Express--Leander. We hope to see you again soon.

8/10 Good

Sofia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Awesome Front Desk Staff on 20 Nov 2023
Hello Sofia,Thanks for your review. We take your rating of us very serious. Please visit us again in the near future so that we able to serve you better.

10/10 Excellent

Barry

Stayed 2 nights in Nov 2023
Response from Awesome Front Desk Staff on 14 Nov 2023
Thanks for the great review. Looks like we got it right. Re strive to create a great experience and we hope to see you again soon.

6/10 Okay

Lisa

Travelled with family
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Albert Sledge on 27 Nov 2023
Hello Lisa--Looks like we dropped there ball during your stay. I have shared your review with my team. I hope to be able to serve you again in the near future.

6/10 Okay

Mary

Travelled with family
Disliked: Cleanliness, room comfort
Room was clean.
The room was fine. The carpets in common areas were dirty. The fitness center did not have any towels and the equipment was old and in bad shape.
Stayed 1 night in Nov 2023
Response from Awesome Front Desk Team on 13 Nov 2023
Thank you for sharing your experience. We have shared this feedback with corresponding departments to enhance future stays. We hope we have another chance to host you and earn your trust back. Thank you again!

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well kept.
Stayed 1 night in Nov 2023
Response from Awesome Front Desk Team on 13 Nov 2023
Thank you for your awesome 5 Star Review! We hope to see you again next time you are in the Leander area!

10/10 Excellent

Joshua

Stayed 3 nights in Nov 2023
Response from Albert Sledge on 1 Dec 2023
Hello Joshua and thanks for you review. We here at Holiday Inn Express - Leander work very hard to make you stay away from home an enjoyable one. We hope to serve you in the need future.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Awesome Front Desk Team on 10 Nov 2023
Thank you for your 5 Star review! We are so happy to hear you enjoyed your stay with us. We hope to see you again next time you are in the Leander area!

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent and friendly and comfortable and clean room we will stay here again
Stayed 1 night in Nov 2023
Response from Awesome Front Desk Staff on 6 Nov 2023
Thank you for your kind words. At Holiday Inn Express, Leander--We strive to make your stay worry free. Please come back and stay with us.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly And very accommodating… it was quiet and we got a Great nights sleep!
Stayed 1 night in Oct 2023
Response from Awesome Front Desk Staff on 31 Oct 2023
Thank you for your review and kind words. We take our guest reviews very serious. We hope to see you soon in the near future.

2/10 Terrible

Karli

Stayed 1 night in Oct 2023
Response from Awesome Front Desk Staff on 20 Nov 2023
Hello Sofia--Looks like we dropped the ball. We at Holiday Inn Express Leander would like to personally apologize for not meeting your expectations. We take your assessment of us very seriously and we hope that we will have another opportunity to serve you in the near future.