5/5 Excellent
Verified traveller
Travelled with family and small children
16 May 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021
Overview of Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel
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Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel
4.0/5 Very good
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Air conditioning
- Gym
- Business services
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
Explore the area
Sixth Street3 min walk
Austin, TX (AUS-Austin-Bergstrom Intl.)16 min drive
The Domain19 min drive
Lake Travis33 min drive
Choose dates to view prices
About this area
Austin
Located in Austin, Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel is in the city centre. Paramount Theater and Moody Theater are cultural highlights, and travellers looking to shop may want to visit Sixth Street and South Congress Avenue. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed.
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What's nearby
- Sixth Street - 3 min walk
- Doyle House - 4 min walk
- Stevie Ray Vaughan Statue - 8 min walk
- The Domain - 19 min drive
- Lake Travis - 33 min drive
Getting around
- Downtown Station - 6 min walk
- Austin Station - 7 min drive
- Austin-Bergstrom International Airport (AUS) - 16 min drive
Restaurants
- Coyote Ugly - 4 min walk
- Chez Nous - 4 min walk
- Emo's - 4 min walk
- Casino El Camino - 4 min walk
- Chupacabra Cantina - 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (USD 30 per day; includes in/out privileges)
- Wheelchair-accessible parking available
- On-site parking includes off-street options
- Free local area shuttle up to 3 miles
Food and drink
- Free buffet breakfast available daily 6 AM–10 AM
Things to do
- Fitness centre
- Outdoor pool
Family friendly
- Free area shuttle
- Free cots/infant beds
- Laundry facilities
- Microwave
- Outdoor pool
- Fridge
- Rollaway/extra beds (surcharge)
- Snack bar/deli
Conveniences
- Lift
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
Languages spoken
- English
- Spanish
Business services
- Business centre
- Computer station
- A meeting room
Outdoors
- Pool sunloungers
- Pool umbrellas
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible business centre
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Down duvet
- Free cots/infant beds
- Heating (climate-controlled)
- Hypo-allergenic bedding
- Pillow menu
- Rollaway/extra beds (surcharge)
Bathroom
- Designer toiletries
- Hairdryer
- Shower/bathtub combination
Entertainment
- Flat-screen TV
- Films for purchase
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Microwave
- Fridge
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
See similar properties
Policies
Check-in
Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 21
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Self-parking fee: USD 30 per day (in/out privileges)
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Holiday Inn Express Austin Downtown University Hotel
Holiday Inn Express Austin Downtown University
Holiday Inn Express Suites Austin Downtown University
Frequently asked questions
4.0
Very good
4.4/5
Cleanliness
4.3/5
Staff & service
4.1/5
Amenities
4.2/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with family
15 May 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2021
2/5 Poor
Verified traveller
Travelled with family
15 May 2021
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2021
5/5 Excellent
Verified traveller
Business traveller, Travelled with partner
5 May 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021
1/5 Terrible
Verified traveller
5 May 2021
Stayed 1 night in May 2021