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Overview of Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel

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Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Hypo-allergenic bedding, down duvets, in-room safe, desk
Hypo-allergenic bedding, down duvets, in-room safe, desk

Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel

2.5 out of 5

4.0/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationSixth Street3 min walk
    AirportAustin, TX (AUS-Austin-Bergstrom Intl.)16 min drive
    Popular LocationThe Domain19 min drive
    Popular LocationLake Travis33 min drive

Choose dates to view prices

About this area

Austin

Located in Austin, Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel is in the city centre. Paramount Theater and Moody Theater are cultural highlights, and travellers looking to shop may want to visit Sixth Street and South Congress Avenue. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed.
Popular Location

What's nearby

  • Sixth Street - 3 min walk
  • Doyle House - 4 min walk
  • Stevie Ray Vaughan Statue - 8 min walk
  • The Domain - 19 min drive
  • Lake Travis - 33 min drive

Getting around

  • Downtown Station - 6 min walk
  • Austin Station - 7 min drive
  • Austin-Bergstrom International Airport (AUS) - 16 min drive

Restaurants

  • Coyote Ugly - 4 min walk
  • Chez Nous - 4 min walk
  • Emo's - 4 min walk
  • Casino El Camino - 4 min walk
  • Chupacabra Cantina - 4 min walk

About this property

Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel

Austin hotel in Downtown Austin, walk to Sixth Street
An outdoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free area shuttle are also provided. Other amenities include self parking, a business centre and a meeting room. All 171 rooms feature comforts such as pillow menus and down comforters, while conveniences include fridges and microwaves. In-room free WiFi and coffee makers are standard, as are flat-screen TVs with satellite channels.
Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel offers 171 forms of accommodation with a safe and free newspapers. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 3 miles

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 30 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Austin Downtown University Hotel
Holiday Inn Express Austin Downtown University
Holiday Inn Express Suites Austin Downtown University

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 510 out of 1159 reviews
5 - Excellent 44%
Rating 4 - Good. 367 out of 1159 reviews
4 - Good 32%
Rating 3 - Okay. 127 out of 1159 reviews
3 - Okay 11%
Rating 2 - Poor. 76 out of 1159 reviews
2 - Poor 7%
Rating 1 - Terrible. 79 out of 1159 reviews
1 - Terrible 7%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Newer hotel. If only it was in a good location - it would be even nicer (quite a number of homeless people around the area)
Stayed 1 night in May 2021

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Safety was great, rooms were clean and nice. Water pressure was trash and NO HOT WATER! Complimentary breakfast left ALOT to be desired! Never mind the fact that it ruined my stomach almost immediately, which is hard to do!
Stayed 1 night in May 2021

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly, went out of their way to explaining parking lot rules and amenities.
Stayed 1 night in May 2021

1/5 Terrible

Stayed 1 night in May 2021