Search Houseboats in Austerfield

"I loved my stay at this Hotel as staff were very friendly and helpful.The location was good and I enjoyed my visit"

"The staff were brilliant. The wife was not well and we had to cut our break short. They have done everything they could to help and without asking. Genuine warmth"

"Well kept friendly hotel."

"The only problem was the car park is too small, wasn't aware when I booked that we would have to pay nearly £9:00 per night. The hotel itself was very good, clean, well kept with helpful staff. The breakfeast was simply and plentyful."

"Plenty of parking"

"On entry of the Hex Hotel the car park is a short distance from the hotel entrance, there is no drop off point immediately outside the reception area, eg - if it was raining your items would be quite if not not entirely soaked. My advice is to park up first, sign in at the Hotel Reception and then collect a porters trolley for your luggage from the reception area. However if you are able to carry all your items in one go then great. Staff are friendly, polite and inform you are all the important notices to make your stay pleasing. Our room was a double, parkside, which was so nice to wake upto, it was clean, had all the ammenties required for your stay and I am very particular. However, if you are used to soft towels, please bring your own, these are very rough, in our eyesand the shower is fantastic. On our last night we had an issue with the safe, the number did not work, it continually kept asking for an ecode, at this point we contacted reception and someone came immediately to sort this out. They elementated all possiblities and unfortunately was not able to resolve this, due to be a fault on the safe, so there was 2 options - 1. remain in the room, as we were checking out the following morning, or 2. relocate to another room, but it was nice that the option was available and very apologetic. Excellent stay and would highly recommend."

"Dirty room rude staff and unexpected parking cost "

"Great breakfast service, served by lovely staff"

"Great breakfast and staff was amazing especially the guy on the front at night"