InterContinental Auckland by IHG

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Luxury
5.0 star property
9.8

Exceptional

Elegance in Auckland's vibrant heart

Classy and modern design meets a lively, bustling atmosphere in the heart of Auckland, surrounded by premier shopping and dining options. Enjoy spacious rooms with comfortable beds, cutting-edge technology, and fantastic harbour views, all complemented by exceptional service and attention to detail.

The current price is £223
includes taxes & fees
24 Oct - 25 Oct

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Classic Room

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a decorative vase with flowers.

Classic Room

8.8 out of 10
Excellent
(11 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, City View

A hotel room with a large bed, a flat-screen TV mounted on the wall, a view of a cityscape through a large window, and a decorative wall piece.

Suite, 1 Bedroom, Club lounge access, City View

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Harbour View

A modern hotel room with a large bed, a TV, a desk, and a view of the sea.

Classic Room, 1 King Bed, Harbour View

9.4 out of 10
Exceptional
(13 reviews)
  • Harbour view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a TV, a seating area, and a view of the city.

Classic Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access, Harbour View

A modern hotel room with a large window offering a view of a cruise ship and a cityscape.

Junior Suite, 1 King Bed, Club lounge access, Harbour View

10.0 out of 10
Exceptional
(2 reviews)
  • Harbour view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access

A hotel room with a large bed, a dining table with two chairs, a small table with a vase, and a large window with a view of a cruise ship and port.

Suite, 1 Bedroom, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a bed, a sofa, a nightstand, and a lamp.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

A modern hotel room with a large bed, a TV, a seating area with a view of the city, and a balcony with a view of the harbor.

Classic Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Harbour View

A modern living room with a large TV, a dining table with chairs, a sofa, and a view of a cruise ship.

Suite, 1 Bedroom, Club lounge access, Harbour View

  • Harbour view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a decorative vase with flowers.

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

A modern hotel room with two beds, a large mirror, a wall-mounted TV, and a small table with a lamp and a plant.

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible

A modern hotel room with a large flat-screen TV mounted on the wall, a bed with white linens, and a bedside table with a lamp.

Premium Room, 2 Queen Beds, Accessible

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Harbour View

A modern hotel room with two beds, a TV, and a view of the sea.

Classic Room, 2 Queen Beds, Harbour View

10.0 out of 10
Exceptional
(3 reviews)
  • Harbour view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

A modern living room with a sofa, coffee table, and dining area. A large window offers a view of the city and water.

Presidential Suite

  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access, Harbour View

A modern hotel room with a large bed, a TV, a desk, and a view of the sea.

Classic Room, 1 King Bed, Club lounge access, Harbour View

9.0 out of 10
Wonderful
(4 reviews)
  • Harbour view
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Club lounge access, Harbour View

A modern hotel room with two beds, a TV, and a view of the sea.

Classic Room, 2 Queen Beds, Club lounge access, Harbour View

8.0 out of 10
Very good
(1 review)
  • Harbour view
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the area

Located in Auckland Central Business District neighbourhood, InterContinental Auckland by IHG is connected to a shopping centre. Travellers who have shopping on the agenda can visit Commercial Bay and Princes Wharf, while those looking for another kind of activity may want to explore Auckland Ferry Terminal. Looking to enjoy an event or a match while in town? See what's going on at Spark Arena.
Map
1 Queen Street, Auckland, 1010

What's nearby

  • A waterfront with modern buildings, including HSBC and ANZ, and a large white structure.
    Queens Wharf
    1 min walk - 0.0 miles
  • A marina with boats, a bridge, and a city skyline in the background.
    Princes Wharf
    2 min walk - 0.1 miles
  • A historic building with a tall tower and a clock, surrounded by lush green trees.
    University of Auckland
    5 min walk - 0.3 miles
  • Queen Street Shopping District
    2 min walk - 0.1 miles
  • Spark Arena
    13 min walk - 0.7 miles

Getting around

  • Waitematā Station
    3 min walk
  • Halsey Street Tram Stop
    10 min walk
  • Auckland (AKL-Auckland Intl.)
    30 min drive

Restaurants

  • Reign & Pour
    1 min walk
  • The Shucker Brothers
    1 min walk
  • South American Oven Commercial Bay
    2 min walk
  • Botswana Butchery
    1 min walk
  • Lieutenant
    2 min walk

About this property

InterContinental Auckland by IHG

  • Luxury hotel near Auckland Ferry Terminal
  • Located close to Commercial Bay and Princes Wharf, InterContinental Auckland by IHG provides a shopping centre on-site, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as a gym and a restaurant.
  • Other perks at this hotel include:
    • Full breakfast (surcharge), valet parking (surcharge) and a water dispenser
    • Tour/ticket information, smoke-free property and a porter/bellboy
    • Luggage storage, a lift and local meal delivery service
  • Room features
  • All 139 individually furnished rooms include comforts, such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Bathrooms with free toiletries and hairdryers
    • 55-inch Smart TVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and coffee/tea makers

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (NZD 70 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 24.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Designer stores
  • Gym
  • Shopping centre

Family friendly

  • Dining table
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in shower (90 centimetre high)
  • Grab bar near toilet (90 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Built in 2024
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 80.0 per night.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: from approximately NZD 49 for adults and from NZD 24.5 for children
  • Valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is InterContinental Auckland by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at InterContinental Auckland by IHG?

As of 13 Oct 2026, prices found for a 1-night stay for 2 adults at InterContinental Auckland by IHG on 24 Oct 2026 start from £223, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at InterContinental Auckland by IHG?

Valet parking is available for NZD 70 per night.

What time is check-in at InterContinental Auckland by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at InterContinental Auckland by IHG?

Checkout is at 11:00 AM.

Where is InterContinental Auckland by IHG located?

Located in Auckland Central Business District, this luxury hotel is steps away from Commercial Bay, Auckland Ferry Terminal and Princes Wharf. Spark Arena and Mount Eden are also within 3 mi (5 km). Waitematā Station is only a 3-minute walk and Halsey Street Tram Stop is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

InterContinental Auckland by IHG Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 300 out of 343 reviews
Rating 8 - Good. 30 out of 343 reviews
Rating 6 - Okay. 6 out of 343 reviews
Rating 4 - Poor. 2 out of 343 reviews
Rating 2 - Terrible. 5 out of 343 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, plus a lovely breakfast
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, excellent views (get the harbour view room)
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great hotel staff. Best hotel in Auckland!!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful hotel, located perfectly downtown. Very. Comfortable rooms, perfect for our anniversary
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our new favourite luxury hotel in Auckland! The best location and stunning views
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and recommend the club lounge.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Intercontinental Hotel Auckland is great. It is clean, well-maintained, with friendly helpful staff, and many amenities. I’ve stayed here in the past and most recently with my two sons. Dining onsite options are excellent, as well as offering countless local dining options within walking distance as it’s located in downtown Auckland at the harbor. I definitely recommend.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern tidy hotel which is in down-town Auckland City. The club experience is expensive but is of a very high standard. The furniture and food in the club are of restaurant standard.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cleanliness
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy excellent breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay in Auckland! We had the best time on our trip and the hotel staff was just lovely and so accommodating. Hotel is in a perfect location and very central to great restaurants and shopping. We enjoyed the happy hour at the hotel restaurant and the view of the harbor from our room was fantastic. Rooms are gorgeous. We also did the Hobbiton tour and were picked up right in front of the hotel. Super convenient. Highly recommend a stay in beautiful New Zealand and this hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly the best hotel in Auckland. Astehtically pleaseing in every aspect, classy rooms that feel homely, amazing views, great food and even better service. A true 5 star hotel in every aspect. For the absolute best stay book a harbour view with club lounge access and you will feel truly feel special as the club lounge is right up there with the best anywhere in the world!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast I have ever had in a hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Intercontinental Auckland was fantastic. Beautiful place, clean, centric with a ton of shopping options. The building has its own entrance to the Mall! No need to step outside if you don't fell like it. I would definitely stay here again. :)
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Beautiful room, friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
great location mostly, but the overall service, food were also excellent, i would recommend for sure-
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service great location great staff and the most comfortable rooms
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room very clean, staff very helpful
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, friendly staff and amazing breakfast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Short walk to cruise ship port. Lots of restaurants and shops. Staff was very nice.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room great, staff wonderful. Breakfast thoroughly enjoyable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Nov 2025