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Family Retreat HarbourResort Citywide in Ramada

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2 bedrooms, free WiFi, wheelchair access - Family Retreat HarbourResort Citywide in Ramada (Auckland)
Dining - Family Retreat HarbourResort Citywide in Ramada (Auckland)
Hair dryer, towels, soap, toilet paper - Family Retreat HarbourResort Citywide in Ramada (Auckland)
2 bedrooms, free WiFi, wheelchair access - Family Retreat HarbourResort Citywide in Ramada (Auckland)
Private kitchen - Family Retreat HarbourResort Citywide in Ramada (Auckland)
Close to SkyCity Casino and Sky Tower, Family Retreat HarbourResort Citywide in Ramada provides amenities such as laundry facilities. Guests can connect to free in-room WiFi.

Reviews

3.0 out of 10

Entire apartment

2 bedrooms1 bathroom

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

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About this property

Family Retreat HarbourResort Citywide in Ramada

  • Your home away from home in Auckland with 2 bedrooms. This awesome apartment features 2 queen beds and a cozy living room with a sofa bed, perfect for relaxing after a day of exploring. Guests enjoy a serene bathroom equipped with a hair dryer, plus heating and AC to keep the space comfortable year-round. Whether you’re unwinding or spending time together, the marvelous layout makes it easy to feel right at home. It’s walking distance to the Harbour nice views and restaurants nearby
    We think our place will help you experience everything Auckland has to offer.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Parking on site

Bedrooms

  • 2 bedrooms

Bathroom

  • 1 bathroom
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Smart TV

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

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Exterior
Viaduct's Big Balcony Breathtaking Views
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  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
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Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Load the dishwasher
Strip any used beds and gather used towels
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights, lock the doors and return the keys
Leave the key in the Mailbox and lock it please
Throw the rubbish in B1 please 🙏
Turn off the lights and open the window please 🙏
Failure to complete these may result in a negative review from the host.

Rules

Please be advised that the guest will be charged through the card on file if any damages occur at the property during their stay.
Damage Claim will be for the following but not limited to: - parties and big noise - leaving the house messy, with bloods, and damages - for lost keys

Pets

Pets not allowed

Children and extra beds

Children are welcome

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation

About the area

Auckland Central Business District, a neighbourhood in Auckland, is home to this apartment. Auckland Ferry Terminal and Queens Wharf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Eden and Takapuna Beach. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Visit our Auckland travel guide
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Auckland

What's nearby

  • A city skyline with a prominent tower, various buildings, and a waterfront.
    Sky Tower
    3 min walk - 0.2 miles
  • A cityscape with a prominent tower, traffic lights, and buildings.
    SkyCity Casino
    3 min walk - 0.2 miles
  • A marina with boats, a bridge, and a city skyline in the background.
    Princes Wharf
    10 min walk - 0.6 miles
  • A historic building with a tall tower and a clock, surrounded by lush green trees.
    University of Auckland
    11 min walk - 0.6 miles
  • Queen Street Shopping District
    6 min walk - 0.4 miles

Getting around

  • Gaunt Street Tram Stop
    8 min walk
  • Auckland Britomart Station
    13 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive

Restaurants

  • The Brewers Co-operative
    1 min walk
  • Wongkok Cafe & Bar 旺角餐廳
    3 min walk
  • Saravanaa Bhavan
    3 min walk
  • East
    3 min walk
  • Hello Mister
    2 min walk

Frequently asked questions

Is Family Retreat HarbourResort Citywide in Ramada pet-friendly?

No, pets are not allowed at this property.

How much is parking at Family Retreat HarbourResort Citywide in Ramada?

On-site parking is available at the property.

What time is check-in at Family Retreat HarbourResort Citywide in Ramada?

Check-in begins at 4:00 PM.

What time is check-out at Family Retreat HarbourResort Citywide in Ramada?

Checkout is at 11:00 AM.

Where is Family Retreat HarbourResort Citywide in Ramada located?

Located in Auckland Central Business District, this apartment building is within a 5-minute walk of New Zealand International Convention Centre, Sky Tower and SkyCity Casino. Auckland Ferry Terminal and Queens Wharf are also within 15 minutes. Gaunt Street Tram Stop is 8 minutes by foot and Daldy Street Tram Stop is 10 minutes.

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Family Retreat HarbourResort Citywide in Ramada Reviews

Reviews

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

6.0

Cleanliness

7.0

Location

Reviews

Verified

4/10 Poor

Maisy B.

Liked: Location
Disliked: Check-in, communication, listing accuracy
We had a difficult experience. On the day of check in we were told they could not access the apartment we had booked, so put us in a different apartment. We lost power for a day and they did not reimburse us for all the food we lost. We also had to pay an extra deposit even after we pay in full before we arrived. It worked out in the end but it was quite stressful. That being said, the apartment we ended up with was great and accommodated the four of us well for a full month.
Stayed 28 nights in Feb 2026
Verified

2/10 Terrible

Mark N.

Disliked: Check-in, communication, listing accuracy
As already discussed with your help line property was not as described. We were offered a room with one bed (there were 3 of us) with nowhere to sit. We were told the actual apartment was under repair (there was no mention of this when we messaged them earlier in the day)We had to find alternative accommodation on short notice in Auckland at a time when accommodation was in short supply.We were not told when we first called that we should take photos of the apartment and were later told without these photos as proof we could only get a refund if the owner confirmed our complaint was true.The owner has not responded to the help desk and the host is not taking our calls.Surprise as this seems like a scam.At this point I am out of pocket 965.77 as well as having to pay 1100 for alternative accommodation.I'm hoping this changes and that the owner and the help desk see sense and refund me but at this point I'm a very unhappy customer
Stayed 3 nights in Feb 2026