Search Resorts in Auburndale

"The place was always being cleaned, the response from guest services was prompt- I asked for clean towels daily and needed a broom each time they were pleasant and prompt , however my stay was 6 days and they didn’t do a refresh of room- one day they said my dnd button was on which wouldn’t of been purposely- but I called 3x to be sure I would get it the next day and I did not . The only other complaint was the front desk clerk I first had interaction with but besides that it was such a great stay . I would stay there again and recommend it to others. The breakfast options were great and quality of food was good . The restaurant in the hotel was great as well"

"When we got into our room, the tub was clogged and water would not run. I asked the front staff for help but they were not interested in helping and simply said that there's nothing they could do until the following day. This is a hotel for amusement parks and not having a shower it's not a pleasant experience. The next day, a manager was at the desk and I asked her if the top had been unclogged. She said she wouldn't know and not to hold her accountable if it wasn't. If we cannot hold the manager accountable, who can we? She said that the hotel was under new ownership and they didn't have the necessary night-staff to address emergency issues or available rooms to accomodate guests in this situations. So what if an AC brakes? What if a room floods? This is not good management for a hotel; especially with such disinterested staff without accountability. "

"Arrived early for early check in and still had to wait almost 5 hrs to get in my room. They advertise for many activities but there really aren’t many at all. No chairs at the pool for free or to buy. It’s like going to an à la carte restaurant, you literally have to pay for everything. You would think the resort fees would cover chairs for the pool or at least parking but nope. Stayed a week and had to pay $210 just to park smh. Looks beautiful online but it’s outdated and barely clean, hallways were dirty the entire week we stayed. Staff was very friendly and attentive. Will never stay here again!!! Visited family that stayed at summer bay resort around the corner from here, must bigger and cleaner property with more amenities and parking included. Would much rather have stayed there.."

"Activities for all ages"

"Property was great"

"Booked a stay for 4 people. We were not given 4 towels/wash cloths at any point during our stay, including check in. Toilet paper and tissues were not restocked at any point during the stay. The room was clean. Everything else was acceptable."

"Overall great stay "

"All good "

"Good!"